
Presidents Pen
The Management Team here at the credit union has been hard at work recruiting and developing our branch team for our new Ada office, as well as, preparing for the fast approaching branch launch date and I wanted to keep our members aware of our progress.
The construction phase of our project has been running in a timely manner, on budget and as smoothly as we could have imagined. This is due in large part to the hard work of our contractors along with cooperative weather. Our staff here at the credit union has also been working hard to prepare ourselves and the new facility so that it is what we promised, member friendly and a full service banking experience from Day 1. Preparations are being made for a launch date, as well as a community open house but we will keep that date to ourselves for another month or so! In the meantime, I encourage you to follow the link below and watch the progression of this project from demolition through today. It is exciting to watch and even more exciting to be a part of. We are looking forward to serving our new members, as well as quite a few familiar faces when the Ada Branch opens later this year.
http://picasaweb.google.com/pcraun/QuestPhotoGallery?authkey=Gv1sRgCPbt__Wni9OUaw&feat=directlink#
*if this link does not connect, copy & paste into your web browser
I am pleased to introduce Jolene L. Bailey, Vice President of Branch Operations in our new Ada facility. Jolene joins the credit union with a very strong background in customer service, security systems, staff management and retail management experience. Jolene will be training in all of our facilities over the next 90 days as we prepare for the opening of our Ada Branch and I welcome you to stop in and meet her. She will be joined shortly by the remainder of her staff and I will be sure to introduce you to all of our new staff members as they arrive.
The first half of 2010 has been a steady time for us on the financial front. We have not experienced large increases in growth (with the exception of new members) and this is according to our plan. The Credit Union wants to build, grow and expand as it is financially responsible to do so and we believe that we are on pace for another solid year. Membership growth has truly heated up since the launch of our new identity and currently we have 10,880 members which is +1.90% growth for the year! This is an outstanding number as most wish to maintain positive member growth and retention in these tenuous times. Net income is solid for the period at $93,000 and our Net Worth remains very strong at 10.65%. As I stated earlier, we plan for steady growth and constantly monitor, adjust and adapt to the market and market pressures that we face. Thanks to the hard work of the staff and the loyalty of our members, Quest Federal Credit Union continues to succeed, grow and explore all possibilities for our members and our communities.
Thank you for taking the time to catch up on what’s happening with YOUR credit union and I will be sure to keep you updated periodically about our financial strength and stability, our progress in Ada and any new products or services that may be coming your way. Thank you for your continued patronage and See You at the Hardin County Fair! Quest Federal Credit Union – Explore the Possibilities.
Dick Wilcox
President – Board of Directors
Why Are We Re-branding?
1) Why are we re-branding? We have added to our chartered area, now serving Hardin & Logan Counties with branch locations in both areas. As we merged members in Logan County, the Board and Management were sensitive to the thoughts and wishes of both communities and have tried to maintain two separate identities. This is cumbersome, not cost effective and will only grow worse with future expansion in Ada, Ohio and beyond. Now is an appropriate time, ample consideration has been given and our new brand is fresh, bold, and unique and we are excited about moving forward.
2) Is the Credit Union being “bought out” or merged? No, to the contrary, the credit union is growing and expanding and with this brand change, positioning ourselves for growth in the future that is beyond our current charter. Learn More













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