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Latest News

Hardware & Network Upgrades


Beginning on the evening of Friday, January 30 through Sunday, February 1, Quest Federal Credit Union will be performing hardware and network upgrades at our Main Branch, located at 12837 US 68 S in Kenton. The nature of the upgrades will cause intermittent disruption to our ATM network, which includes all branch and off-site ATMs throughout Hardin and Logan County.

Shared Branching ATMs:

During this planned maintenance, we recommend that member/owners review the list of shared branching ATMs for access to cash over the weekend. You can review ATMs in your area or search for additional ATMs which will not charge a fee for cash withdrawal.


Online Banking:

It’s Me 247 Online Banking will not be affected by the upgrades and you will be able to perform normal usage and services through the online banking portal.

We apologize for the inconvenience and appreciate your understanding.

From the CEO – January 2015

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

2014 proved to be another very strong year in areas of membership and loan growth as well as overall financial performance for Quest. Membership grew by 4%, loans grew at a very brisk pace of 18% fueled by strong Ag lending, auto and real estate mortgages, taking our Loans/Shares Ratio to a robust 73%, up from 61% at year-end 2013. Our Net Worth grew by 0.89% ending the year at 10.04%. Return on Average Assets or ROA ended the year at 0.96% which is on target for our annual budget and achieves the correct balance between income and expense for Quest. Year end 2014 assets were steady for the year, as expected, ending at $86.8 million.

For more detailed information, we invite you to attend our Annual Member/Owner Meeting on March 21st, 8:30am at the Plaza Inn in Mt. Victory. If you are unable to attend, keep an eye on our website and we will provide our Annual Report very soon.

In closing, we thank our member/owners for their continued patronage. The financial performance that we achieved in 2014 is thanks to your support and we look forward to expanding our relationship with you, our member/owners into 2015 and beyond! I wish you all the best in this New Year and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings
Chief Executive Officer

Financial Fitness 2015


Would you like to get Financially Fit as well as Physically Fit in 2015?

Let Quest Federal Credit Union assist you in getting Financially Fit this year. Stop in at any Quest branch to speak with a member of our financial fitness team to help you with:

  • Credit Score Restoration
  • Budgeting
  • Debt Management
  • Financial Guidance

Schedule your meeting today, for FREE, and let us help you get 2015 started on the right foot!

Contact us today!

Toll Free: 800-333-9571

Location:Main OfficeJacob Parrott BranchAda BranchBellefontaine Branch
Address:12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
Contact:Krane StahlerJessica ShepherdJennifer NelsonJordan Henry

2015 Annual Meeting


Join us for the 2015 Quest Federal Credit Union Annual Meeting!

All member/owners are invited to attend. The meeting will be held at the Plaza Inn of Mt. Victory. Breakfast will be served at 9:00am with the meeting to follow.

Tickets are $5.00 each and are available for purchase at each Quest FCU branch location. Please join us as we review the achievements of 2014 and discuss the future of Quest Federal Credit Union.

Review the biographies for Quest’s 2015 Board of Directors and Credit Committee nominees.

Explore the Possibilities!

Fraud Prevention Awareness

In an ongoing effort to alert our member/owners about the very real threat of online fraud, threats, and cybersecurity, we would like to direct you to the following short videos available on YouTube. Please take a few minutes to watch these videos and raise your awareness; feel free to share this and help us educate as many of our members, friends, and family as we can. Thank you!

NCUA Consumer Report: Frauds, Scams and Cyberthreats – Part I

NCUA Consumer Report: Frauds, Scams and Cyberthreats – Part II

The videos are also available for viewing on the following permanent page at

Quarterly Newsletter – January 2015

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Student Financial Literacy

Quest Federal Credit Union had the opportunity to speak with local students at Ridgemont HS and the Ridgemont FFA program today. Jolene Bailey was present to discuss Financial Literacy with the high school students. Thanks to the Ridgemont HS & Ridgemont FFA for having Quest today, we’re always ready to help do our part to educate.

If your school or group would ever like to have a presentation on Financial Literacy to your youth members or students, please contact Jolene Bailey or Brian Sprang at Quest Federal Credit Union to talk about scheduling a presentation!

From the CEO – 12/2014

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk,

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

It’s an exciting time for Quest! With the holidays here, we are excited to enjoy the season with our families and to see our members enjoying their time with loved ones and maybe even a little time away from work. It’s also very exciting to see our credit union grow, change and excel as we wrap up our fiscal year. Quest is proud of our financial stability and as we finish December, 2014 should prove to be another very strong year. Loans have grown at a steady pace all year and we should end the year with 17% loan growth and overall portfolio at $55 million. Membership has also continued to increase each month and we are well over 4% member growth and we are now 12,800 members strong!

A few items to keep you up to date, we have promoted Jordan Henry to Loan Officer in our Bellefontaine office serving Logan County. Stop by or give Jordan a call for any lending needs you might have. AG*Quest continues to shine brightly as one of our top new product offerings. Shannon Allmon, VP of AG*Quest has grown the program to over $5 million and continues to see growth in the Ag lending division. Please do not hesitate to give Shannon a call if you have any Ag lending needs.

In closing, I hope you enjoy and your families have a very Safe & Happy Holiday Season. I welcome any comments, suggestions or questions from our members. I can be
reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings
Chief Executive Officer

Hardin Leadership 2014

Congratulations Vickie!!!

Quest Federal Credit Union would like to congratulate one of our own, Vickie Roszman, for the successful completion and graduation from the Hardin Leadership 2014 program. We are proud to have Vickie on our team and offer our congratulations to her. Well done Vickie!

Jennifer Nelson (sponsor) and Vickie Roszman

Jennifer Nelson (sponsor) and Vickie Roszman

Quest makes major capital contribution

Quest Federal Credit Union helps with capital contribution to Hilliker YMCA.

Quest Federal Credit Union helps with capital contribution to Hilliker YMCA.

Quest Federal Credit Union CEO, Matt Jennings, recently announced board approval of a $50,000 contribution to the Hilliker YMCA in the form of $10,000 annual payments for the next five years. The contribution will enable the Hilliker YMCA to make several large capital improvements over the five year period, including a new pool boiler, tuckpointing and replacing locker room floors with a non-slip epoxy finish.

“It is the belief of Quest Federal Credit Union’s Board of Directors and Management that we are obligated to help grow not only the financial health of the communities we serve but also the physical health of our communities to improve the quality of life for everyone. The YMCA is a tremendous organization that offers something for everyone in our community and we cannot think of a better investment than to help insure that the Hilliker YMCA is supported, healthy and growing so it can best serve our members and the community as a whole,” commented Mr. Jennings, CEO.

“We are very appreciative of Quest’s multi-year commitment to the Hilliker YMCA, stated CEO Jim Bouldin. “Nearly 8% of Logan Countians are members of the Hilliker YMCA. Our members serve as a strong representation of Logan County as a whole—rich and poor, young and old, weak and strong.”

The pool boiler, which has been in place for 14 years, is the first project set to be completed. A new model will be more efficient and will save on utility costs. The indoor pool at the Y benefits many locals. For example, over 376 swim lessons were taught last year, an increase of 140% over the previous year, with even more lessons on tap for this year. In addition, the Y swim team, called the Hilliker Heat, represents kids from nine school districts. Three Logan County schools, Bellefontaine, Ben Logan and Indian Lake hold high school swim team practices at the pool. In addition, the pool is used daily for senior swim classes, general swim classes, rehabilitation, in collaboration with Mary Rutan Hospital, and member workouts.

“This commitment from Quest Federal Credit Union, and other large multi-year commitments, enable the Hilliker YMCA to do a more efficient job of planning for large capital improvements. In addition, it is a more efficient way to do business for both parties, asking for contributions once every five years versus asking annually,” stated Marketing & Development Coordinator Candace Watson, “We hope to utilize this contribution model as much as possible moving forward.”

Picture Caption:
L to R: Katey Headley, Wellness & Program Director Hilliker YMCA, Linda Wilcox, SilverSneakers/Membership Coordinator Hilliker YMCA, Jared Patterson, Maintenance Director Hilliker YMCA, Brian Sprang, CIO Quest Federal Credit Union, Jim Bouldin, CEO Hilliker YMCA, Bob Barnwell, VP Board of Directors Hilliker YMCA, Tobi Collins, VP Quest Federal Credit Union, Jordan Henry, Loan Officer Quest Federal Credit Union, Candace Watson, Marketing & Development Coordinator Hilliker YMCA and Mike Mullins, President Board of Directors Hilliker YMCA.

The Hilliker YMCA’s mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. If interested in membership, please stop in or contact the YMCA at 937-592-9622.