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Memorial Day Holiday

In observance of Memorial Day, Quest Federal Credit Union will be closed on Monday, May 25, 2015. Have a safe Memorial Day Weekend!




AG*Quest offers our members excellent financing products to fit your agricultural and farming needs. Here are some of our products for your farm or agricultural business.

  • Small Machinery Purchases – Single item utility equipment as well as consolidated equipment loans for short and intermediate terms. Annual, semi-annual, quarterly and monthly payment options.
  • Farm Vehicles and Stock Trailers – Annual payments available and fixed rates.
  • Small Operating Loans – Annual and mulit-year revolving lines of credit. Ability to transfer payments online with free bill pay. Secured and unsecured* with reasonable underwriting standards including recent tax returns and balance sheet data.
  • Barns – Small utility barns up to large machinery facilities with fixed interest rates and flexible terms. Real estate secured for full tax deductibility and flexible payment terms.

Contact Shannon Allmon (800-333-9571 or for more information.


SPRING into Action



Working on your home this Spring?  Why not let your home work for you?  Quest Federal Credit Union offers Home Equity Lines of Credit to tap into your homes’ equity muscle.

As an added bonus you will be entered to win a patio bar set to start your summer off right. Close a home equity line of credit from April 1, 2015 to May 31, 2015 to be entered to win this patio bar set.

Apply Online, call us at 800-333-9571, or stop by any of our four branches in Kenton, Ada, or Bellefontaine to speak with a Loan Officer about this exciting offer.

Doors of EnCOURAGEment

Quest Federal Credit Union is proud to participate in the Logan County Cancer Society’s Doors of EnCOURAGEment 2015!

Check out our door and many, many more in downtown Bellefontaine now through April 27, 2015. The doors will be auctioned at the Logan County Fairgrounds on April 28, 2015 @ 6pm. Support the Logan County Cancer Society!

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From the CEO – March 2015

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

Quest held its Annual Meeting on Saturday, March 21st. Beyond summarizing our accomplishments in 2014 and our goals for 2015, it was my great pleasure to recognize Staff and Board Members for their years of service to Quest. The details are on our homepage but I wanted to add that it speaks highly of Quest as an employer and as an organization that we can boast such a rich tradition of retaining high quality employees and productive board members. All of those honored contribute to the success of your credit union and I want to congratulate and thank them once again for their service, dedication and loyalty.

A topic that we discussed at our Board and Management Planning Session was what does it mean to be a member of Quest? As you all know, to become a member of our credit union, you must live, work, worship or attend school within the boundaries of Hardin, Logan or Wyandot Counties or be an immediate family member of someone who is a member. We want you to know, being a member of Quest is much more than just belonging to the credit union, it in fact makes you an OWNER of your credit union. You may ask how do I own the credit union? As a cooperative financial institution, all members that maintain their $5 share are the owners of our buildings, the equity in our balance sheet, the technology we deploy and the strong reputation that we have built over the last 45+ years. This philosophy of ownership is taken seriously at every level of our organization and allow me to be the first to say, Welcome to Ownership!

In closing, I hope you enjoy and your families have a very Safe & Happy Spring Season. I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings
Chief Executive Officer

2015 Quest Annual Meeting Recap

Quest Federal Credit Union held the 2015 Annual Meeting on Saturday, March 21, 2015 at the Plaza Inn of Mt. Victory. The Annual Meeting is open to all shareholders of Quest Federal Credit Union and is an opportunity for member/owners to hear from the Board of Directors, Richard “Dick” Wilcox, and Quest CEO, Matthew Jennings; in addition, the Annual Meeting allows membership to hear about the election results for Board of Directors and Credit Committee positions.

The Annual Meeting was called to order following breakfast, served by The Plaza Inn staff. During the Annual Meeting, Dick Wilcox gave his remarks about the successes of 2014. Matthew Jennings, CEO, also delivered remarks about the previous years business, goals for 2015, and presented awards to a number of employees & board members.

The following employees/board members were presented with Service Awards:

  • Angela Newland, 5 years
  • Tracy Hollinger, 5 years
  • Jolene Bailey, 5 years
  • Michelle Brooks, 5 years (not pictured)
  • Jenny Musson, 10 years (not pictured)
  • Karla Lowe, 10 years
  • Deb Houser, 15 years
  • Paige Wallace, 15 years
  • Vickie Roszman, 20 years
  • Allen Barrett, 25 years
(pictured left to right) Karla Lowe, Jolene Bailey, Vickie Roszman, Angela Newland, Tracy Hollinger, Deb Houser, Allen Barrett, Paige Wallace

(pictured left to right) Karla Lowe, Jolene Bailey, Vickie Roszman, Angela Newland, Tracy Hollinger, Deb Houser, Allen Barrett, Paige Wallace

The following employees were presented with Certificates of Completion, having completed the Quest Federal Credit Union Leadership program:

  • Beth Delong
  • Jennifer Musson (not pictured)
  • Kelsey Ralston
  • Crystal Linville (not pictured)
Beth Delong, Kelsey Ralston

Beth Delong, Kelsey Ralston

Thank you to all the member/owners who were present and congratulations to all Quest staff and board members who received service awards and completed the Quest Leadership program. If you were unable to attend, extra copies of the Annual Report are available at branches and for download here: 2015 Annual Report

Tax Refunds

2015TaxRefundWhat Ohioans Plan To Do With Their Tax Refunds!

What would you do if you received an extra paycheck this month? For Ohioans lucky enough to receive one, a tax refund can be exactly that. With 49.2 percent of individuals in Ohio getting about the same or larger returns this year than last, many depleted “rainy day” fund and empty vacation jars will be replenished.

The majority of Ohioans (53.2 percent) expecting a refund will use the money to pay down existing debt, according to the Ohio Credit Union League’s 2015 Consumer Survey. Meanwhile 46.8 percent will invest in a savings program. Only 4.6 percent are planning to make a major purchase, and a very small percentage will use it start a new business.

With many deciding to save and pay down debt, where do you start?

  • Replenish “rainy day” funds. Putting money aside helps manage the unimaginable. Building up a “rainy day” savings account allows for a little cushion when things such as car repairs or home maintenance projects arise.
  • Pay the high-interest balance first. Before you make a large payment on a credit card or loan balance, look to see which has the highest interest rate and will give you the greatest relief to your monthly expenses/payments.
  • Invest in your future. Putting additional funds in your retirement account can have long term benefits.
  • Invest in the next six months. Certificates of deposit aren’t yielding much return these days, but are still a safe short-term investment with a moderate interest rate and guaranteed return.
  • Look to a credit union for help. Credit unions offer many avenues to help people invest in their future well-being. Most offer long and short investment options, as well as several savings programs to help you watch your money grow.

Quest Federal Credit Union is happy to provide guidance to those looking for a better choice to pay down debt, choose the best savings vehicle, or use their tax refund in other ways. Quest’s Financial Fitness program is available to all. Through the Financial Fitness program, Quest employees are available to sit down with member/owners to provide guidance in the areas of budgeting, fiscal responsibility, debt-reduction, and credit store restoration. Make an investment today and schedule an appointment with the Quest Financial Fitness team!

Get Financially Fit in 2015!

Get Financially Fit in 2015!

To learn more about how a credit union can help you or to find a one in your area, visit

From the CEO – January 2015

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

2014 proved to be another very strong year in areas of membership and loan growth as well as overall financial performance for Quest. Membership grew by 4%, loans grew at a very brisk pace of 18% fueled by strong Ag lending, auto and real estate mortgages, taking our Loans/Shares Ratio to a robust 73%, up from 61% at year-end 2013. Our Net Worth grew by 0.89% ending the year at 10.04%. Return on Average Assets or ROA ended the year at 0.96% which is on target for our annual budget and achieves the correct balance between income and expense for Quest. Year end 2014 assets were steady for the year, as expected, ending at $86.8 million.

For more detailed information, we invite you to attend our Annual Member/Owner Meeting on March 21st, 8:30am at the Plaza Inn in Mt. Victory. If you are unable to attend, keep an eye on our website and we will provide our Annual Report very soon.

In closing, we thank our member/owners for their continued patronage. The financial performance that we achieved in 2014 is thanks to your support and we look forward to expanding our relationship with you, our member/owners into 2015 and beyond! I wish you all the best in this New Year and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings
Chief Executive Officer

Financial Fitness 2015


Would you like to get Financially Fit as well as Physically Fit in 2015?

Let Quest Federal Credit Union assist you in getting Financially Fit this year. Stop in at any Quest branch to speak with a member of our financial fitness team to help you with:

  • Credit Score Restoration
  • Budgeting
  • Debt Management
  • Financial Guidance

Schedule your meeting today, for FREE, and let us help you get 2015 started on the right foot!

Contact us today!

Toll Free: 800-333-9571

Location:Main OfficeJacob Parrott BranchAda BranchBellefontaine Branch
Address:12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
Contact:Krane StahlerJessica ShepherdJennifer NelsonJordan Henry

Fraud Prevention Awareness

In an ongoing effort to alert our member/owners about the very real threat of online fraud, threats, and cybersecurity, we would like to direct you to the following short videos available on YouTube. Please take a few minutes to watch these videos and raise your awareness; feel free to share this and help us educate as many of our members, friends, and family as we can. Thank you!

NCUA Consumer Report: Frauds, Scams and Cyberthreats – Part I

NCUA Consumer Report: Frauds, Scams and Cyberthreats – Part II

The videos are also available for viewing on the following permanent page at