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From the CEO – 7/2014

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union. I would like to take this opportunity to bring our members up to speed with changes that are taking place and to answer a few questions about Quest and our plans for the near future.

It is my pleasure to introduce Nikki Haushalter, RPh – PharmD as our newest member of our Board of Directors. Mrs. Haushalter joins Quest with many years of service to the YMCA, Hardin Memorial Hospital and several other area boards. She is a registered Pharmacist and is married to David and their children are Alex and Max. Nikki and her family reside in Kenton and Indian Lake, making a great representation of both Hardin and Logan Counties.

Quest had an opening due to a recent resignation and following that event; the Board simply relied on our planning and succession procedure and selected an outstanding candidate from a running list of names that we keep handy just for such an occurrence. Please keep in mind that the person that resigned only did so to take a job internally with Quest and as staff members, we are not allowed to both be employed full time and serve on the Board of Directors.

As you can see, Quest Federal Credit Union is undergoing a bit of an “extreme makeover” but it will never change the way we serve our members or the commitment to the communities that we call home. Our members can rest assured knowing that from the top down, our Board of Directors, Management Team and Staff are continually working to make Quest the best it can be and Mrs. Haushalter is more proof that we will recruit the best candidates for not only our staff but for our Board of Directors as well.

Nikki, welcome to the family and we look forward to your insight and guidance, always moving forward!

I welcome any comments, suggestions or questions from our members. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings
Chief Executive Officer

Quest Announces COO

Tammy Sherman - Chief Operations Officer

Tammy Sherman – Chief Operations Officer

Quest Federal Credit Union is pleased to announce that Tammy L. Sherman has been promoted to the position of Chief Operations Officer. Quest serves Hardin, Logan and Wyandot counties with four branch locations in Kenton, Ada and Bellefontaine. “Tammy brings 20 years of member service and branch operation experience to her new position. The branch she has managed for the last 13 years performs at the highest level of service, satisfaction and volume. Based on her experience and overall performance at the branch level, we are thrilled to have Tammy leading our Branch Operations at all of our locations and look forward to her leadership and applying her expectation of outstanding member service to our entire operation” stated Matthew Jennings, CEO of Quest.

Tammy is a lifelong resident of Hardin County, graduating from Kenton Senior High School and beginning her career with the former Kenton Rockwell Standard Federal Credit Union in 1994. Tammy’s husband is Joe Sherman and her children are Jenna and Tye. Tammy is a member of the Salem United Church of Christ, Kenton Area Swim Team Treasurer and was named 2014 Volunteer of the Year for Kenton Little League and Home Run Memorial Park.

VP of AG*Quest Lending

Shannon Allmon VP of AG*Quest

Shannon Allmon
VP of AG*Quest

Quest Federal Credit Union is pleased to announce that Shannon Allmon has been promoted to the position of Vice President of AG*Quest Lending.  Shannon joined the Quest team in August 2001 and has served in various roles, most recently as the Vice President of Community Relations.

“Shannon brings to her new position years of qualified member service experience as well as her knowledge of agriculture rooted in her lifelong involvement in the family farm where she is an active operator along with her father, husband and brother.  We believe that Shannon is highly qualified to work with farm families to enhance their business operation” stated Matt Jennings, CEO of Quest.

Shannon is married to Darrel and they have daughter (Kylie).  Shannon has been a lifelong resident of Hardin County and has served as a 4-H Advisor for the Taylor Creek Lads and Lassies since 1997.  The family currently farms 800 acres where they also raise beef cattle and hogs.  Quest Federal Credit Union offers short and intermediate term machinery loans, lines of credit and long term real estate loans tailored to the needs of today’s modern farm family.  Call Shannon any time to make an appointment to discuss how AG*Quest can assist with the financial service needs of your operation.  Quest Federal Credit Union – Explore the Possibilities!

Quest Sponsors Campbell Racing

Quest Federal Credit Union is pleased to sponsor and support Campbell Racing. Campbell Racing team has three team drivers, Gary Campbell, Darin Collins, and Ron Coleman. The team is enjoying a fantastic start to the racing season and sees Gary Campbell currently sitting in 3rd place with 640 points. Darin Collins is in 13th place with 482 points and Ron Coleman, new to the team this year, in 27th place with 106 points after two races. The team races at Waynesfield Raceway in the Performance Powder Coating AMSA Mini Sprints in Waynesfield, OH. Races are held every Saturday from May through September.

Quest invites the public to come and visit with Gary Campbell and see his cars. Stop by the Logan County branch in Bellefontaine on July 22nd and the Main branch in Kenton on July 23rd.

Quest would like to offer congratulations and continued success to the team this racing season!

For race schedule and details, check out: http://www.waynesfieldmotorsportspark.com/

CampbellRacing00 CampbellRacing02 CampbellRacing01


From the CEO – 6/2014

Matt Jennings CEO

Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.  I would like to take this opportunity to bring our members up to speed with changes that are taking place and to answer a few questions about Quest and our plans for the near future. It is my pleasure to announce a few promotions and to make an introduction regarding our Management Team.

As you have noticed over the years, Quest is continually on the move and working to grow YOUR credit union in a proficient and meaningful manner that benefits all 12,500 members in the Quest family.  As we have grown and changed, we have worked with a very slim and highly efficient staff and that is not changing.  What is changing is how our management team will operate and function as we move towards a new asset class of over $100 million.

Sherrill Titus, who has been with the credit union for 26 years, is moving into the position of Chief Accounting Officer (CAO).  Sherrill is an outstanding employee and has a proven track record of credit union accounting management and has year after year earned Quest clean audits and examinations. Learn More

President’s Pen

Dick for website 8-10

As President of the Board of Directors of Quest Federal Credit Union, I like to take the time on occasion to communicate with our members and the community about what is taking place at Quest.  Our credit union continues to thrive and we are having another very strong growth year in loans, shares, membership and more.

May 2014 ended as a very strong month for Quest and so far 2014 is another very good year.  Below are several year to date financial ratios of interest that I thought you may find helpful and important.  Net Worth ended the period at 8.99%.  Return on Assets ended at 0.76%.  Fixed Assets are 2.53%, well below the 5.00% limit, Market Growth is very strong at 11.81% and Loan Growth annualized is 10.12%.

Learn More

Quest Hires CIO


Brian Sprang – CIO

At this time, Quest Federal Credit Union would like to welcome Brian Sprang to it’s staff as Chief Information Officer. As CIO, Brian will be responsible for providing strategic direction analysis, implementation, management, security and control of Quest’s information processing and technology resources. Brian achieved his Bachelor’s Degree in Business Administration from the University of Toledo in 2000, since that time Brian has worked in different capacities gaining proficiencies in technical support, software and website development as well as data analytics.  Quest CEO Matthew Jennings stated “Quest is very pleased to have Brian join our team.  As we continue to move deeper into digital financial services, we want to offer the best products, service and support in the market and Brian will be the driving force behind this moving forward.  We are confident that our technical ability and product offerings will continue to lead the market and exceed the expectations of our members with this vital position being filled by an industry expert”.  Brian will be working out of the new Quest Data & Lending Center in Kenton and will be supporting all locations in the Quest lineup of branches.

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