Upper Sandusky Branch Progress Report – 07/22/2016

Upper Sandusky 07/2/2016

July 22, 2016 – Upper Sandusky Progress Report

We’ve seen a tremendous amount of work completed this week with regard to framing and getting the site ready to rough-in electrical, windows, brick work, and more. The drive-thru has taken shape and we’re excited to share the progress with you!

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Exterior – Front of building

Aerial Photo

Exterior – Drive-thru

Aerial Photo

Interior

Aerial Photo

Interior

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 07/22/2016 posted on July 22nd, 2016 by in News | Permalink

Upper Sandusky Branch Progress Report – 07/06/2016

Upper Sandusky 07/06/2016

Just a quick note to update our member/owners on the progress at our Upper Sandusky branch build.

Our build team of contractors are making some really excellent progress on the new branch build in Upper Sandusky. As you can see in the photos below, the interior and exterior walls are up, the trusses are set, the drive-thru has taken shape, the building is wrapped and they are absolutely rocking and rolling on the build.

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Exterior

Aerial Photo

Exterior

Aerial Photo

Interior framing

Aerial Photo

Drive-thru

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 07/06/2016 posted on July 6th, 2016 by in News | Permalink

Summer Skip-A-Pay Is Back!

2015_Summer_Skip_Pay_Vacation_2

Need extra cash for your summer vacation? Need extra cash for back-to-school shopping?

Quest Federal Credit Union is pleased to announce to our membership that from July 01, 2016 through August 31, 2016, the Skip-A-Pay option is available!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans

* Real estate loans, HELOC, AG*Quest loans, and unsecured lines of credit (VISA credit card) accounts are not eligible for Skip-A-Pay.

2015_Summer_Skip_Pay_School

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $20 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
Summer Skip-A-Pay Is Back! posted on July 1st, 2016 by in News | Permalink

Debit Card Transaction Limits

New Debit Card Transaction Limits – Effective 9/1/2016

Beginning September 1st, 2016, new debit card transaction limits will be in effect.

Attention Quest Federal Credit Union member/owners with debit cards! Effective September 1, 2016 the daily debit card transaction limits will change to the following:

  • 25 merchant transactions (swiped) per day, with a daily dollar limit of the account’s available balance up to $25,000; AND
  • 5 PIN-based transactions up to $500 per day

These limits will take effect for all debit card holders and can be modified if desired. Please contact the credit union for details and adjustments. The new limits should allow more flexibility and ease of use when it comes to travel, shopping, and general usage.

Any questions? Contact Quest Federal Credit Union Card Services

Debit Card Transaction Limits posted on June 30th, 2016 by in News | Permalink

July 4th Holiday Closing

Holiday Closing Announcement!

Please note that Quest Federal Credit Union locations will be closed in observance of the July 4th holiday on Monday, July 4, 2016. We will reopen on Tuesday July 5. 2016 at 8:00am with normal business hours (8:00am – 4:30pm).

Have a happy and safe Fourth of July!

2016_FourthofJuly_Closed
July 4th Holiday Closing posted on June 24th, 2016 by in News | Permalink

Quest Pocket2Pocket

pocket2pocket

ANYONE, ANYWHERE*, ANYTIME – Send money securely!

Ever needed to send someone money but don’t have cash, check, or another way to pay? Now you can with Quest’s Pocket2Pocket payments! With the use of Pocket2Pocket, you can send money to ANYONE, ANYWHERE, ANYTIME with your Quest debit card! Text or email your family and friends for just $1.00 per transaction to send money safely and securely using your Quest debit card. Your recipient will be able to receive your money immediately!

What you need!

  • A Quest debit card** to send funds
  • A phone number to send SMS text messages OR a valid email address

What they need!

  • A phone number to receive SMS text messages OR a valid email address
  • A valid debit card*** to receive funds

Additional Features

  • Create a profile for storage of user information
  • Create contacts for quick send options
  • View transaction history for all transactions sent and received

Technical Requirements

Quest’s Pocket2Pocket mobile payment transfer is available on most mobile devices and computers with a connection to the internet.

* Funds can only be transferred to recipients within the United States of America. No International transfers available.

** Only Quest Federal Credit Union debit cards with the VISA or MasterCard logo can be used to perform Pocket2Pocket transfers. Quest ATM and Credit Cards are not eligible for transfer.

*** Recipient is not required to use a Quest Federal Credit Union debit card to receive funds. Funds can be received to any valid debit card. Additionally, recipient is not required to give any personal information to sender prior to transfer being started.

 Transfer  Money Now!
 Transfer  Money Now!
Quest Pocket2Pocket posted on June 16th, 2016 by in News | Permalink

Upper Sandusky Branch Progress Report – 6/13/16

Upper Sandusky 06/13/2016

Our branch in Upper Sandusky is coming along on schedule and we now have vertical progress! Two walls are up after some excellent weekend work by our contractors and you can also see the steel erected for the drive thru.

Quest Federal Credit Union is very excited to be making such great progress on the building and project in Upper Sandusky and we want to share this excitement with our current member/owners as well as any prospective member/owners in Wyandot, Logan, and Hardin Counties! We’ll do our best to provide progress reports and pictures as we go and we look forward to the opening of our FIFTH branch. If you’re interested in checking out the progress, check it out at the following address.

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Aerial photo of site

Aerial Photo

Footers in the ground, foundation ready to be poured

Aerial Photo

Vertical progress

Aerial Photo

Vertical progress

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 6/13/16 posted on June 13th, 2016 by in News | Permalink

From the CEO – April 2016

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our financial progress for the year and to tell you the great news that on April 26th we will break ground for our 5th branch location!

In the fall of 2013 we chartered the County of Wyandot and added them to the roster of communities that we serve along with Hardin and Logan Counties. Wyandot County is a great neighbor to Hardin County with solid infrastructure for building, strong employers and a long standing, very robust farm community, perfect for what we specialize in with our products and services. We welcomed the residents of Wyandot County in 2013 and now we can look forward in the very near future to serving their needs in a new, modern facility located at 1725 E. Wyandot Ave – Upper Sandusky. Watch the website for updates and pictures as we progress through the construction process.

2016 has started strong financially with solid 4%+ loan growth, 3.5%+ membership growth and a 0.80% ROA ratio. This is only due to the strong support that we receive from our member owners and for that we thank you! Stay tuned and I will keep you updated on our financial performance as the year goes along.

In closing, I hope you and your families have a very Safe & Happy Spring Season! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2016 posted on April 21st, 2016 by in From the CEO | Permalink

Quarterly Newsletter – April 2016

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – April 2016 posted on April 9th, 2016 by in Newsletter | Permalink

2016 Summer Special

Summer Special

Quest Federal Credit Union is offering a rate discount of up to 0.50% OFF on boats, motorcycles, recreational vehicles, personal watercraft, and more!

For qualified borrowers, Quest is offering our great rates and personal service to help you make this summer a great one! For those looking to purchase new or used personal recreational vehicles and toys, or to refinance those from other financial institutions, come to Quest and apply today!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321
Contact: Krane Stahler
& Emily Heilman
Jessica Shepherd Jennifer Nelson David Ingles

Rate discount for qualified borrowers only. Rate discount on refinanced items does not apply toward loans currently with Quest Federal Credit Union. Rate discount eligible from 4/11/2016 through 9/2/2016.

2016 Summer Special posted on April 8th, 2016 by in News | Permalink