Public Auction (October 14, 2016)

Attention!

Quest Federal Credit Union will be holding a public auction on Friday, October 14th at 4:00pm. The public auction will be held at our main office located at 12837 US Highway 68, Kenton, OH 43326.

For additional information, please contact Angela Newland at 419-675-2442 or by email, anewland@questfcu.com.

The following items will be available at public auction. All items sold as-is.

  • 2008 BMW 335xi
  • 2009 Jeep Liberty V6
  • 2006 Subaru Tribeca (rebuilt, salvage title)
  • 2005 Dodge Ram 1500 Hemi V8 (rebuilt, salvage title)
  • 2004 Mazda 6 V6
  • 2007 Chevy Impala LS (does not run; rebuilt, salvage title)
  • 2002 Ford Explorer
  • 2003 Mitsubishi Eclipse GT (no keys; does not run)
  • 1998 Chevorlet Lumina (no keys; does not run)
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Items will be available available for viewing beginning on Thursday October 13, 2016 at the address noted above. Pictures will be posted online as they are made available for viewing.

Thank you.

Public Auction (October 14, 2016) posted on September 26th, 2016 by in News | Permalink

Andrea Good, CCO

Good promoted to Chief Compliance Officer

Andrea Good, Chief Compliance Officer

Quest Federal Credit Union is pleased to announce that Andrea L. Good has been promoted to the position of Chief Compliance Officer.

Andrea began her career with Quest in 2002 as a Member Service Representative and began her upward migration by becoming fully trained in collection management, bankruptcy proceedings and became a Certified Compliance Officer by the Credit Union National Association. “Compliance has become a piece of our business that of course is required from a regulatory standpoint but that we take very seriously to insure that our members and their assets are protected with fully legal and compliant documents and account procedures whether that be deposits or loans. Andrea has worked very hard to become certified and I am excited to watch her progression into an executive level position” stated Matt Jennings, CEO of Quest FCU. He continued “The Chief Compliance Officer will have supervision of all documentation, policy and procedure for the credit unions operations as well as oversight of the lending and collection staff”. Andrea is a resident of Kenton, is married to Jeff and they have two children, Grant and Mya.

Quest is a federally insured credit union (NCUA) with a charter that encompasses Hardin, Logan and Wyandot counties. Quest currently has 13,000 members in the communities that we serve with $97 million in asset holdings.

Andrea Good, CCO posted on September 2nd, 2016 by in News | Permalink

Labor Day Closing 2016

2016_LaborDay_Closing

In advance of the Labor Day Holiday, Quest would like to inform our member/owners that we will be closed on Monday, September 5th. Enjoy the holiday safely with friends and family. We will be open Tuesday September 6th with regular hours from 8am-4:30pm.

Labor Day Closing 2016 posted on August 30th, 2016 by in News | Permalink

Upper Sandusky Branch Progress Report – 07/22/2016

Upper Sandusky 07/2/2016

July 22, 2016 – Upper Sandusky Progress Report

We’ve seen a tremendous amount of work completed this week with regard to framing and getting the site ready to rough-in electrical, windows, brick work, and more. The drive-thru has taken shape and we’re excited to share the progress with you!

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Exterior – Front of building

Aerial Photo

Exterior – Drive-thru

Aerial Photo

Interior

Aerial Photo

Interior

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 07/22/2016 posted on July 22nd, 2016 by in News | Permalink

Upper Sandusky Branch Progress Report – 07/06/2016

Upper Sandusky 07/06/2016

Just a quick note to update our member/owners on the progress at our Upper Sandusky branch build.

Our build team of contractors are making some really excellent progress on the new branch build in Upper Sandusky. As you can see in the photos below, the interior and exterior walls are up, the trusses are set, the drive-thru has taken shape, the building is wrapped and they are absolutely rocking and rolling on the build.

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Exterior

Aerial Photo

Exterior

Aerial Photo

Interior framing

Aerial Photo

Drive-thru

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 07/06/2016 posted on July 6th, 2016 by in News | Permalink

Summer Skip-A-Pay Is Back!

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Need extra cash for your summer vacation? Need extra cash for back-to-school shopping?

Quest Federal Credit Union is pleased to announce to our membership that from July 01, 2016 through August 31, 2016, the Skip-A-Pay option is available!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans

* Real estate loans, HELOC, AG*Quest loans, and unsecured lines of credit (VISA credit card) accounts are not eligible for Skip-A-Pay.

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Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $20 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
Summer Skip-A-Pay Is Back! posted on July 1st, 2016 by in News | Permalink

Debit Card Transaction Limits

New Debit Card Transaction Limits – Effective 9/1/2016

Beginning September 1st, 2016, new debit card transaction limits will be in effect.

Attention Quest Federal Credit Union member/owners with debit cards! Effective September 1, 2016 the daily debit card transaction limits will change to the following:

  • 25 merchant transactions (swiped) per day, with a daily dollar limit of the account’s available balance up to $25,000; AND
  • 5 PIN-based transactions up to $500 per day

These limits will take effect for all debit card holders and can be modified if desired. Please contact the credit union for details and adjustments. The new limits should allow more flexibility and ease of use when it comes to travel, shopping, and general usage.

Any questions? Contact Quest Federal Credit Union Card Services

Debit Card Transaction Limits posted on June 30th, 2016 by in News | Permalink

July 4th Holiday Closing

Holiday Closing Announcement!

Please note that Quest Federal Credit Union locations will be closed in observance of the July 4th holiday on Monday, July 4, 2016. We will reopen on Tuesday July 5. 2016 at 8:00am with normal business hours (8:00am – 4:30pm).

Have a happy and safe Fourth of July!

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July 4th Holiday Closing posted on June 24th, 2016 by in News | Permalink

Quest Pocket2Pocket

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ANYONE, ANYWHERE*, ANYTIME – Send money securely!

Ever needed to send someone money but don’t have cash, check, or another way to pay? Now you can with Quest’s Pocket2Pocket payments! With the use of Pocket2Pocket, you can send money to ANYONE, ANYWHERE, ANYTIME with your Quest debit card! Text or email your family and friends for just $1.00 per transaction to send money safely and securely using your Quest debit card. Your recipient will be able to receive your money immediately!

What you need!

  • A Quest debit card** to send funds
  • A phone number to send SMS text messages OR a valid email address

What they need!

  • A phone number to receive SMS text messages OR a valid email address
  • A valid debit card*** to receive funds

Additional Features

  • Create a profile for storage of user information
  • Create contacts for quick send options
  • View transaction history for all transactions sent and received

Technical Requirements

Quest’s Pocket2Pocket mobile payment transfer is available on most mobile devices and computers with a connection to the internet.

* Funds can only be transferred to recipients within the United States of America. No International transfers available.

** Only Quest Federal Credit Union debit cards with the VISA or MasterCard logo can be used to perform Pocket2Pocket transfers. Quest ATM and Credit Cards are not eligible for transfer.

*** Recipient is not required to use a Quest Federal Credit Union debit card to receive funds. Funds can be received to any valid debit card. Additionally, recipient is not required to give any personal information to sender prior to transfer being started.

 Transfer  Money Now!
 Transfer  Money Now!
Quest Pocket2Pocket posted on June 16th, 2016 by in News | Permalink

Upper Sandusky Branch Progress Report – 6/13/16

Upper Sandusky 06/13/2016

Our branch in Upper Sandusky is coming along on schedule and we now have vertical progress! Two walls are up after some excellent weekend work by our contractors and you can also see the steel erected for the drive thru.

Quest Federal Credit Union is very excited to be making such great progress on the building and project in Upper Sandusky and we want to share this excitement with our current member/owners as well as any prospective member/owners in Wyandot, Logan, and Hardin Counties! We’ll do our best to provide progress reports and pictures as we go and we look forward to the opening of our FIFTH branch. If you’re interested in checking out the progress, check it out at the following address.

1725 E Wyandot Ave. Upper Sandusky, OH 43351 Map it!
The location is on old US 30 at the US 23 exit, next to Taco Bell.

We’ll be sure to post more progress reports as the building gets further along! Check back often!

Aerial Photo

Aerial photo of site

Aerial Photo

Footers in the ground, foundation ready to be poured

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Vertical progress

Aerial Photo

Vertical progress

Interested in becoming a member? Apply online today!

Upper Sandusky Branch Progress Report – 6/13/16 posted on June 13th, 2016 by in News | Permalink