2017 Annual Meeting

AnnualMeetingNotice2017

Join us for the 2017 Quest Federal Credit Union Annual Meeting!

All member/owners are invited to attend the Quest Federal Credit Union Annual Meeting to be held on March 18th, 2017. The meeting will be held at the Plaza Inn of Mt. Victory. Breakfast will be served at 9:00am with the meeting to follow.

Tickets are $5.00 each and are available for purchase at each Quest FCU branch location. Please join us as we review the achievements of 2016 and discuss the future of Quest Federal Credit Union.

Explore the Possibilities!

2017 Annual Meeting posted on January 19th, 2017 by in News | Permalink

MoneyDesktop Resolutions #1

Resolution’s can be difficult; especially financial ones.

Let the budgeting tools of MoneyDesktop make it a little easier for you to achieve your goals and hit that mark. Login now to Quest’s It’s Me 247 Online Banking and activate your access to MoneyDesktop!

Learn more! Login now!
MoneyDesktop Resolutions #1 posted on January 19th, 2017 by in News | Permalink

Win an Apple Watch

enter to win

Enter to Win an Apple Watch!

Log in to MOBILE WEB BANKING for a chance to WIN an Apple Watch!

Every time you log in to It’s Me 247 Mobile Web Banking, you will be entered for a chance to win! It’s just that easy! Log In Now!

One (1) Prize Winner will be selected on or about March 6, 2017 by a random drawing from all qualified entries received by a participating credit union between January 1, 2017 and February 28, 2017. Each time an eligible member accesses their credit union account by logging in to It’s Me 247 Mobile Web Banking during the contest period they will be entered in the contest allowing for multiple entries. No purchase necessary. Complete details, including contest rules, restrictions, and alternate method of entry are available below. Void where prohibited by law.

Contest Rules: Available Here

Win an Apple Watch posted on January 10th, 2017 by in News | Permalink

Quarterly Newsletter – January 2017

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – January 2017 posted on January 6th, 2017 by in News, Newsletter | Permalink

Financial Fitness 2017

2017FinancialFitness_Rotating

Resolutions. Goals. Challenges.

Looking to get physically fit in 2017? What about getting FINANCIALLY FIT?

Let Quest Federal Credit Union assist you in getting Financially Fit this year. Stop in at any Quest branch to speak with a member of our financial fitness team to help you with:

  • Credit Score Restoration
  • Budgeting
  • Debt Management
  • Financial Guidance

Schedule your meeting today, for FREE, and let us help you get 2017 started on the right foot!

Toll Free: 800-333-9571
Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US Highway 68
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1102
Contact: Emily Heilman Anthony Wack Jennifer Nelson Tobi Collins Misty Hurley
Financial Fitness 2017 posted on January 3rd, 2017 by in News | Permalink

Balance Transfer Special

balance transfer promo

Are you paying on a high interest credit card? Looking for a better way? Get 0% APR for balance transfers to the Quest Federal Credit Union VISA card!

Pay NO FEES and get 0% APR for 90 days on balance transfers made with your Quest VISA card. For qualified cardholders and new card applicants, you may transfer eligible balances from other credit cards between 01/01/2017 and 03/31/2017 to earn the 0% APR balance transfer rate. The promotional rate of 0% APR is available for 90 days from the date of transfer. Following the 90 days, if the balance is not paid in full, the rate on the balance will return to your normal purchase rate as defined by the credit card agreement with Quest Federal Credit Union.

Visit any of our 5 branch locations to speak with a loan officer or contact us at 800-333-9571 to see if you’re eligible.

Not currently a Quest VISA cardholder? Learn More!

* APR = Annual Percentage Rate

Transfers must clear by 03/31/2017 to be eligible for the promotional rate of 0%.

Transfer fees will not be assessed for eligible balance transfers during the promotional period of 01/01/2017 – 03/31/2017.

Interest on Your Promotional Balance Transfer: If you elect to perform a balance transfer using this promotion and then use your Quest VISA credit card for new purchases, you will be charged interest immediately on those purchases unless you pay the entire balance, including the promotional balance, by the due date.

Visa Balance Transfer Disclosures: Qualified members may request a balance transfer by calling us at 800-333-9571 or by visiting any of our branch locations. It may take up to 14 days for your balance transfer request to be processed. You are responsible for confirming the transfer request is posted on your other loan(s) and making payments on any outstanding/remaining balance(s) on those other loan(s). Quest Federal Credit Union is not responsible for fees and finance charges incurred by you on your other loan(s). Quest Federal Credit Union reserves the right to refuse a request (for example if it exceeds the available credit) and/or may complete a request in a partial amount. Requests may not be payable to private individuals, cash, or yourself and are subject to approval by Quest Federal Credit Union. This offer is not applicable on previous transactions and/or existing balance transfers.

Balance Transfer Special posted on January 1st, 2017 by in News | Permalink

From the CEO – January 2017

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out another fantastic year.

2016 has been an exciting year with the recently completed expansion of our 5th branch in Upper Sandusky, with updated mobile and web banking services, agricultural and consumer lending growing at a steady pace and our membership surpassing 13,000. The Board of Directors and Management Team set a long list of goals for this year and I am happy to report that all of our operational and growth goals have been met and that is a testament to the great service provided by our staff and more importantly, the tremendous loyalty show to us by our member owners.

As we close out the year we look back and see the growth and prosperity that can only come from the support of our member owners, loan growth is at 8.91%, member/ownership growth is at 3.50%, we have a bottom line ROA of 0.74% and assets at $103 million.

Stay tuned and I will keep you updated on our financial performance following the close of the 4th quarter and share several of our 2017 Strategic goals.

In closing, I hope you and your families have a very Safe & Happy Holiday Season and I wish you all the best in 2017! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – January 2017 posted on December 24th, 2016 by in From the CEO | Permalink

Thanksgiving Holiday 2016

Thanksgiving Holiday 2016

Quest Federal Credit Union will be closed on Thursday, November 24, 2016 in observance of the Thanskgiving Holiday.

Please note that all branches will be closed, but members will still have access to online banking as normal. Additionally, all branches will reopen on Friday, November 25, 2016 with regular business hours, from 7:30am – 5:00pm, with extended drive-thru hours until 5:30pm.

Thank you and we hope you have a wonderful holiday with friends and family!

Thanksgiving Holiday 2016 posted on November 16th, 2016 by in News | Permalink

From the CEO – October 2016

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on the exciting news of the Grand Opening of our 5th full service branch location in Upper Sandusky, Wyandot County.

In the fall of 2013 we chartered the County of Wyandot and added them to the roster of communities that we serve along with Hardin and Logan Counties. Wyandot County is a great neighbor to Hardin County with solid infrastructure for building, strong employers and a long standing, very robust farm community, perfect for what we specialize in with our products and services. We welcomed the residents of Wyandot County in 2013 and now we have completed our much anticipated expansion to the area located at 1725 E. Wyandot Ave – Upper Sandusky. Our new branch features a full service ATM, Drive-Thru, member services and a loan officer. The staff is well trained and very friendly and ready to serve all of your banking needs

On behalf of the Board of Directors and Staff of Quest, I would like to wish the Upper Team all the best! Lisa Bricely will be serving as the VP of Branch Operations, Sarah Hammock is the Member Service Supervisor and she is assisted by Samuel Albert, Member Service Representative. Misty Hurley is a fully trained and NMLS registered lender and is on site daily to serve the loan needs of our new and existing Wyandot County member owners. Stop by and say hello and I believe you will find the staff to be everything you have come to expect in top tier service from Quest.

The 3rd quarter of 2016 is in the books and we are having another solid year. Loan growth is at 12.53%, 3.5%+ membership growth and a 0.74% ROA ratio. This is a credit to the strong support that we receive from our member owners and for that we thank you! Stay tuned and I will keep you updated on our financial performance following the close of the 4th quarter.

IIn closing, I hope you and your families have a very Safe & Happy Holiday Season! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2016 posted on October 26th, 2016 by in News | Permalink

PRESS RELEASE: GRAND OPENING

FOR IMMEDIATE RELEASE:

Quest Federal Credit Union Opens Fifth Branch

Upper Sandusky, OH – October 25, 2016 – Quest Federal Credit Union celebrated the grand opening of its newest branch, located in Upper Sandusky, serving the residents of Wyandot County. A ribbon-cutting ceremony was held on Tuesday, October 25, 2016. The event was held after hours at the fifth branch location for Quest Federal Credit Union, it’s first in Wyandot County.

“Wyandot County is a great neighbor to Hardin County with solid infrastructure for building, strong employers, and a long-standing, very robust farm community, perfect for what we specialize in with our products and services,” stated Matthew Jennings, Chief Executive Officer.

Wyandot County was chartered by Quest Federal Credit Union in 2013. From that time, all those who live, work, worship, or attend school were eligible to join Quest Federal Credit Union as members. In late 2015, the Board of Directors at Quest Federal Credit Union unanimously voted, approving the budget and plans to move forward with the expansion efforts to build a brand new, fully-staffed branch location in Upper Sandusky.

The new branch, located at 1725 E. Wyandot Ave, Upper Sandusky, features a full-service, next generation ATM, drive-thru service, technology bar with iPad kiosk for technology training, complete member services, and a NMLS registered loan officer in Misty Hurley.

Board President, Richard “Dick” Wilcox added, “On behalf of the Board of Directors, I’d like to welcome the public here in Wyandot County to check out our new location and wish our new staff members, including Lisa Bricely (VP of Branch Operations), the best as we begin and continue to serve residents here in Wyandot County.”

For more information on Quest Federal Credit Union, or the new Upper Sandusky Branch, contact Brian Sprang (bsprang@questfcu.com) or Jolene Bailey (jbailey@questfcu.com), at 800-333-9571, or visit www.questfcu.com.

Established in 1969 as Kenton Rockwell Standard Federal Credit Union, Quest Federal Credit Union is a member-owned financial cooperative open to anyone who lives, works, worships, and/or attends school in Hardin, Logan, and Wyandot Counties.

Contact:
Brian Sprang
bsprang@questfcu.com
12837 US Highway 68
Kenton, OH
Ph: 800-333-9571 x1116
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grand opening photo Photo credit: Upper Sandusky Chamber of Commerce
PRESS RELEASE: GRAND OPENING posted on October 26th, 2016 by in News | Permalink