Kenton, Oh – 4th District Congressman Jim Jordan is shown in this photo with Board Vice President Allen Barrett and CEO Matthew Jennings. Congressman Jordan visited Quest FCU on January 6th to discuss credit union related issues in Washington, DC as well as to update the Quest Management Team and Board on the broader political picture of what’s happening with our Federal government and what can be expected from a regulatory standpoint. Congressman Jordan currently represents Hardin and Logan Counties but in January of 2013 will only represent Logan while Hardin will be represented by Congressman Bob Latta as a result of recent redistricting in Ohio.

2011 results are in and I wanted to highlight a few areas of interest. Loans grew by 5.09% finishing the year at $38,673,477, deposits ended the year at $67,024,818 and assets grew by 11.66% totaling $74,775,117. Quest had an outstanding year in member growth ending the year with 11,538 members or 5.43% growth from last year. Our Net Worth continues to be strong at 9.10%, delinquency is very manageable when considering the economy at 1.37% and we finished the year with Net Income of $143,745. Again, we grew in all of our critical areas, loans, deposits, assets and members and the Board of Directors and Staff would like to thank our members for your loyalty and patronage, without our members using Quest as a resource, we would not be able to expand and offer the products and services that we all want and need.

Other highlights of 2011 were the completion of our first full year with our Ada Branch and we couldn’t be happier with the results. Membership exploded in this market and the community reception has been fantastic. We also acquired property in Russells Point for future expansion. We are consistently asked about when this branch will become a reality and the short answer is this, we will grow and expand as our members warrant and as our financial strength will allow. With that being said, we are projecting 2014 as the date that we will expand and open our Indian Lake Branch.

I hope that you find this information worthwhile and I would like to take this time to remind you that our Annual Meeting will be held at the Hardin County Armory on March 24th. Please keep an eye on our website and newsletter for more details.

Thank you for taking the time to catch up on what’s happening with YOUR credit union and I will be sure to keep you updated periodically about our financial strength and stability and any new products or services that may be coming your way. Thank you for your continued patronage and we wish you and your families a healthy and successful New Year! Quest Federal Credit Union – Explore the Possibilities.

Dick Wilcox
President – Board of Directors

Applications need to be submitted by February 10, 2012.  Please see application for instructions.

2012 Ohio Credit Union Scholarship Application

Tips on keeping your information safe:
•Do not open an email or attachment if you don’t know the sender.
•Quest will never ask you to provide account information or PIN numbers via an email.
•Quest does not include attachments to emails we send out and we never include any personal or account information in emails we send.
•If you’re shopping online, verify that the page you enter your payment information on is secure. The easiest way to check is in the web address bar it should have the https.
•Purchase a reloadable prepaid card from Quest to use for online purchases, so that if your information is stolen it’s not tied to your account in any way.
•If the email or web page looks suspicious, it’s best to exit.

If you receive a fraudulent email that claims to be from Quest, you can forward it to us at reportfraud@questfcu.com. You can also visit our Fraud Prevention or Reporting Fraud web pages for more tips to help protect yourself, read about recent scams or to report fraud.

If you have a Quest VISA credit card or MasterCard debit card, we offer real time 24/7/365 fraud monitoring at no charge to our members. If our monitoring service detects suspicious transactions they will verify the transaction(s) before they are approved to help prevent fraud. We also offer “Verified by Visa” and MasterCard “SecureCode”. Some online websites will ask for your Verified by Visa or MasterCard SecureCode password, this is an added layer of protection for you as well as the retailer. At this time not all online retailers participate in the Verified by Visa or MasterCard SecureCode programs but more are being added to the list daily. This is provided to you at no charge as well, just for using our MasterCard or Visa cards. For questions on our fraud monitoring please see one of our Member Service Representatives.

Stay safe online this Holiday Season and all year round with Quest!