Online Services

Reloadable Prepaid Cards

If you purchased a reloadable prepaid card from Quest, you can access the website to add funds, check balances, view statements and more.  Click here

Open A Membership Online

Want to open your Membership at your convenience?  No problem!  Open your account online!

Switch Kit

After you open your Quest Membership, click to access our Switch Kit to make switching to Quest fast and easy!

Apply for a Loan Online

Apply online anytime and receive a quick response from one of our friendly loan officers.

It’s Me 247 Online Banking Tutorial

Click here for an online video!

Online Bill Pay Tutorials

http://ondemand.cuanswers.com/fiserv-easypay-online-bill-pay-getting-started/

http://ondemand.cuanswers.com/fiserv-easypay-online-bill-pay-transferring-money/

http://ondemand.cuanswers.com/fiserv-easypay-online-bill-pay-helpful-features/

e-Alerts

e-Alerts allow Quest members to set up to receive electronic alerts when account balances get to a certain level, when ACH items are posted, when loan payments are coming due or when an e-Notice is generated.  e-Alerts can be sent to your Secure Message Center within It’sMe247, sent to an email address (no personal account number information will be included in the email) or sent as a text message to a members cell phone (no personal information or account information will be included in the text message).  e-Alerts can be set up by an MSR or members can set them up themselves online within It’sMe247.  Text banking must be set up by the member in It’sMe247, text messaging rates apply.

e-Notices

e-Notices allow Quest members to receive an electronic version of a paper notice such as an overdraft notice.  The member will receive an email letting them know they have a notice posted in their Secure Message Center within It’sMe247.  Once logged in to Online Banking, the member can view the actual notice and print it if desired.  e-Notices are a great way to save the environment and help prevent your banking information from lying unattended in your mailbox.  e-Notices also allow you to receive your notification faster than the normal mail route.  e-Notices can be activated by an MSR or through It’sMe247 Online Banking.

e-Statements

e-Statements allow Quest members to receive an email alerting them that their monthly or quarterly statement is ready.  There is no personal or banking information sent within the email.  e-Statements are available sooner since you don’t have to wait for them to be printed and mailed.  There’s no personal information laying in your mailbox either!  e-Statements can be activated by an MSR or through It’sMe247 Online Banking.

Text Banking

Text Banking allows enrolled members to request and receive text messages on account balances as well and receiving e-Alerts.  Quest members must sign up for text banking within It’sMe247.

Mobile Web Banking

Mobile Banking allows Quest members to check account balances, view transaction history, transfer funds, pay bills, view any pending ACH transactions and online banking messages (if any).  Mobile Banking can be accessed from any mobile phone with internet access by visiting www.questfcu.com or through the Quest Mobile App.  Members will need to set up online banking before using Mobile Banking.

Quest App

Quest has a free mobile app for iPhone, iPad, iPod, Android and Kindle Fire.  The Quest App has access to It’sMe247 Online Banking, Current Rates, Free ATM Locations, Financial Calculators and much more!

Quest is excited to announce a new enhancement to our mobile app!  We have added the protection from spying eyes with SnoopWall Lite.  SnoopWall Lite technology detects and blocks remote control intrusion, eavesdropping and spying on your device which helps prevent data being breached while using the Quest mobile app.  This addition to the Quest mobile app is totally free to any of the Quest app users.  For more information on SnoopWall, please visit their website at www.snoopwall.com.