Services

Amusement Parks

Another benefit of being a member at Quest Federal Credit Union, we offer amusement park ticket at discount prices. We have Cedar Point and Kings Island tickets. Stop by either of our locations to pick up your tickets before you head out on your vacation this summer.

ParkOur Prices-AdultGate PricesOur Prices-Jr./Sr.Gate Prices
Cedar Point$46.00$49.99$34.99$34.99
Kings Island$39.00$43.99$33.99$36.99
Columbus Zoo$12.00$14.99$7.00$9.99
Zoombezi Bay$25.99$32.99$21.99$24.99
Zoo Parking Pass$8.00$8.00

ATM Cards

  • Can be used to withdraw, deposit, make a credit union loan payment or transfer money in the ATM.
  • Convenience-can be used at the ATM 24/7.
  • No cost if you use credit union ATM’s or ATM’s in the Alliance One ATM Network.
  • No limit to use, no per-transaction fees.

Coin Counter

As a member of the Quest Federal Credit Union all of our offices have a coin counter where you can get your loose coins counted for free. No need to spend time counting and rolling your coins when our machine can do it for you.

Pay Your Bills Online with CU*EasyPay!

It is here!! CU*Easy Bill Pay is up and running. You may sign up by logging in, call or stop by any of our locations. CU*Easy Pay is free to our members that have 3 products and are signed up for E Statements.

Examples of products include:

  • Savings
  • Checking
  • Christmas Club
  • Misc. Savings
  • Money Markets
  • Certificates of Deposit
  • Loans

If you are not familiar with E Statements, it is where you receive your statements online every month. You are notified by email and we pay you .25 a month. It is a very safe, secure and convenient product that we offer. You may sign up online or by calling us with your information. If you do not qualify to receive CU*Easy Pay for free, it will only cost $5.00 per month. Think of all you will save by not writing a check, using a stamp, and driving to the post office. And don’t forget about all of the time you will save once every thing is set up you can pay bills in no time.

We hope all of our members will take advantage of this convenient product we offer! If you have further questions please call any of our offices at 419-674-4998 or 800-333-9571.

Debit Cards

  • Can be used to make a purchase or to withdraw funds from an ATM.
  • Can be used to withdraw, deposit, make a credit union loan payment or transfer money in the ATM.
  • Must have a checking account to have a debit card.
  • Debit cards are convenient; they can be used anywhere credit cards can, even at the grocery store and the gas pump.
  • No hassle of writing checks. Funds come directly out of your checking account.
  • No cost if you use credit union ATM’s or ATM’s in the Alliance One Network for your transactions.
  • No usage limits, no-per transaction fees.
  • Pin numbers, etc can be changed at the credit union.

Direct Deposit

Direct deposit is the fastest and the safest way to deposit your payroll, pension and your social security checks. With direct deposit your money will already be there for you. All you will need is our credit union routing number (241279292) and your exact account number information. Give this information to your payroll department, pension company, or any other third party sending credits to your account.

Contact any of our knowledgable member service representatives with any help you may need. Get started today and enjoy what other members are already enjoying.

Drive Thru

Drive thru gives our members fast and easy banking at four convenient locations with extended hours on Fridays.

E-Statements

E Statements are a wonderful service that Quest Federal Credit Union offers. E Statements are where you receive your Credit Union statement online. You are notified by email that your statement is ready to view. This is a safe and secure way to receive your statements. We will also pay you $.25 to receive your statement online. Sign up today!

Money Orders & Cashier’s Checks

We offer both Money Orders and Cashier Checks. Our Money Orders are available for $.50 and it is good for up to $1000.00. Our Cashier Checks are available for $1.00 and are good for any amount. You may purchase either of these from our front line staff at any office.

Night Drop

Night drop provides after hours business with early morning deposits.

Four locations: one in the front of the building at main office and one with drive-thru access at all three branch offices.

Notary Services

The Quest FCU offers free Notary Services to all members at all four office locations.

Online Banking

We invite you to take advantage of what our online banking has to offer. You are able to balance your checkbook, transfer funds, apply for a loan and so much more. This is the perfect way to do all your online banking 24 hours a day no matter what your location. If you have never logged in to our online banking or if it has been more than 60 days since you logged in, please contact a Member Service Representative to activate your account.  You will need your account number and a PIN number in order to log in.

Your original PIN number will be the last for digits of your social security number. Once you log into the online banking the first time it will ask you to change your PIN to what ever you would like. You are also able to browse our website and see what all your Credit Union has to offer.

Phone Banking

No access to the Internet for It’s Me 247 Online Banking? We also offer 24 hour phone access.

  1. Using your touch tone phone, call 1-800-860-5704.
  2. The computer voice will answer and ask for your credit union access code. Enter 129 then the # key.
  3. The computer will then ask you to enter your member number, then #.
  4. You will be asked to enter your PIN number, then #.
  5. From this point on , the CU Talk procedure will vary depending on the transactions you wish to complete. CU Talk will guide you through each step.
  6. When you have finished your last transaction, simply hang up the phone.

If you have any questions about CU Talk, please give us a call at 419-674-4998 or 800-333.9571 during office hours. We will be glad to assist you.

State Quarter Sets

The Quest Federal Credit Union provides the State Quarter coin sets to all members for a small fee. We may be able to get you other specialty coin sets. Always check with us first.

U.S. Savings Bonds

Savings bonds are an american savings tradition. They are a safe and secure investment, plus they make terrific gifts for birthdays, weddings, and graduations. U.S. Savings bonds have always been a great way to save money. Stop in or call for more information.

VISA Gift Cards

VISA Gift Cards can be purchased at any of our locations for amounts of $10 up to $500. The VISA Gift Card is a perfect gift for those hard to buy for people on your Christmas list. The VISA Gift Card is also convenient for vacation in place of cash or traveler checks. You can have your shopping done in one stop with a gift that anyone will love!

VISA Reloadable Cards

Reloadable Visa Cards can be personalized or non-personalized, with amounts of $10-$2500.  The non-personalized can be reloaded a maximum of 4 times.  The personalized can be reloaded for as long as you have the card.  These cards can be used to pay at the pump, make ATM withdraws*, and can be used internationally.  These cards are great for students (parents can reload without having the actual card) as well as for traveling and use online, since the card is not actually attached to your account.  The card can also be reloaded online!