From the CEO – 6/2014

Matt Jennings CEO
Matt Jennings CEO

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.  I would like to take this opportunity to bring our members up to speed with changes that are taking place and to answer a few questions about Quest and our plans for the near future. It is my pleasure to announce a few promotions and to make an introduction regarding our Management Team. As you have noticed over the years, Quest is continually on the move and working to grow YOUR credit union in a proficient and meaningful manner that benefits all 12,500 members in the Quest family.  As we have grown and changed, we have worked with a very slim and highly efficient staff and that is not changing.  What is changing is how our management team will operate and function as we move towards a new asset class of over $100 million. Sherrill Titus, who has been with the credit union for 26 years, is moving into the position of Chief Accounting Officer (CAO).  Sherrill is an outstanding employee and has a proven track record of credit union accounting management and has year after year earned Quest clean audits and examinations. (more…)
From the CEO – 6/2014 posted on June 17th, 2014 by in News | Permalink

President’s Pen

Dick for website 8-10 As President of the Board of Directors of Quest Federal Credit Union, I like to take the time on occasion to communicate with our members and the community about what is taking place at Quest.  Our credit union continues to thrive and we are having another very strong growth year in loans, shares, membership and more. May 2014 ended as a very strong month for Quest and so far 2014 is another very good year.  Below are several year to date financial ratios of interest that I thought you may find helpful and important.  Net Worth ended the period at 8.99%.  Return on Assets ended at 0.76%.  Fixed Assets are 2.53%, well below the 5.00% limit, Market Growth is very strong at 11.81% and Loan Growth annualized is 10.12%. (more…)
President’s Pen posted on June 16th, 2014 by in News, President's Pen | Permalink

Quest Hires CIO

Brian Sprang – CIO
At this time, Quest Federal Credit Union would like to welcome Brian Sprang to it’s staff as Chief Information Officer. As CIO, Brian will be responsible for providing strategic direction analysis, implementation, management, security and control of Quest’s information processing and technology resources. Brian achieved his Bachelor’s Degree in Business Administration from the University of Toledo in 2000, since that time Brian has worked in different capacities gaining proficiencies in technical support, software and website development as well as data analytics.  Quest CEO Matthew Jennings stated “Quest is very pleased to have Brian join our team.  As we continue to move deeper into digital financial services, we want to offer the best products, service and support in the market and Brian will be the driving force behind this moving forward.  We are confident that our technical ability and product offerings will continue to lead the market and exceed the expectations of our members with this vital position being filled by an industry expert”.  Brian will be working out of the new Quest Data & Lending Center in Kenton and will be supporting all locations in the Quest lineup of branches.
Quest Hires CIO posted on June 16th, 2014 by in News | Permalink

ID Protect. Enroll Today.

2015IDProtectBannerProtect yourself online

Quest Federal Credit Union’s identity theft protection gives you everything you need to safeguard your identity, protect your credit and help you recover should you become a victim of identity fraud. For the 13th year in a row, identity theft topped the list of consumer complaints. Of more than 2 million complaints filed in 2012, 18 percent were identity theft related.2 In 2013, 13.1 million consumers suffered identity fraud – the second highest level on record, costing $18 billion.

With IDProtect’s Resolution Services

Should you become a victim of identity theft, IDProtect provides you with access to a case manager who provides end-to-end recovery support on your behalf. Working as your advocate, the case manager handles everything from reviewing your credit report with you to notifying relevant agencies and creditors. They will assist you in placing fraud alerts on your credit report and will create your personal case file. Your case manager is there to walk you through the entire recovery process – until your identity and credit are completely restored.

Start protecting yourself today!

Enroll today in ID Protect. For current members with loans at Quest FCU, your enrollment is FREE and there are NO MONTHLY FEES. For members without loans, enrollment is FREE and the monthly cost is JUST $4.00 per month. Contact any MSR for details or call 1-800-333-9571 today!  
ID Protect. Enroll Today. posted on June 5th, 2014 by in Rotating | Permalink