September 2014 - Quest Federal Credit Union

Quest Announces Donation To Fair Fund

Pictured (left to right) 1st row- Jeff Beach, Cam Hemmerly, Nikki Haushalter, Jerry Layman, Jackie Brown, Scott Sprang, Dick Wilcox, Allen Barrett. 2nd row – Ron Rogers, Jim Ramge, Paul Ralston, David Haushalter, Terry Minter, Brian Sprang, Ron Ridenour, Virginia Tice, Dave Sturgeon, Kelly Buchenroth, Sarah Wirbel, Ed Elliott

The Hardin County Community Foundation “Fair Fund” was established in 2014 by the Hardin County Fair Foundation for long term capital improvement projects at the Hardin County Fairgrounds. Quest Federal Credit Union is announcing a $10,000 donation to the Fair Fund in memory of Thomas “Tom” Sprang for his 25 years of service to the credit union credit committee. “Tom’s commitment to the fair and to improving the financial quality of life of local residents was immense and Quest would like to honor his life’s work by contributing to this worthy cause in Tom’s name” stated Dick Wilcox, Board President of Quest. “The Fair Foundation Fund will create a way for area residents and families to see that our fair remains one of the best, if not the best, in the State and what better way to say thank you to Tom than to memorialize him in a way that will give back every year to one of his true passions, the Hardin County Fair” continued Wilcox. Tom joined the Kenton Rockwell Standard Federal Credit Union credit committee in 1989 and served his fellow credit union members well over the years and was a part of the transition to Hardin Community Federal and later Quest Federal including our most recent expansion into not only Hardin but also Logan and Wyandot Counties. Tom served with the same passion on our credit committee as he did for the fair seeking low cost financial services for our members and seeing that the credit union was there to help when it was needed most. This fund will be used to further the ideals and goals of the fair board and junior fair board, causes that Tom strongly believed in. Thanks Tom for all of the lives you impacted through 4-H, the fair and by serving your fellow credit union members!

Quest Announces Donation To Fair Fund posted on September 29th, 2014 by questadmin in News | Permalink

From the CEO – 9/2014

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union. AG*Quest is a hit! Shannon Allmon, VP of AG*Quest Lending is still playing catch up from business contacts made at the Hardin County Fair and based on early returns, your credit union’s venture into expanding our agricultural lending is making an immediate impact. In the last three months, Quest has booked over $2.5million in agricultural loans and the demand continues to grow. AG*Quest is a product that was asked for in both Hardin and Logan Counties for several years. As the credit union grew and expanded and looked for opportunity to better serve our members and communities, agricultural lending and services became our focus. I am happy to report that AG*Quest is our fastest growing loan product, we offer operating lines of credit, equipment financing, building and animal production facility financing and long term real estate lending. Stop by or call Shannon and explore the possibilities of what AG*Quest can do for you and your family farm operation.

A FEW HELPFUL REMINDERS!

Online banking users will experience a security upgrade, I recommend you check our website and make the necessary account changes today to avoid disruptions in service. This is for your safety and security.
If you haven’t enrolled, please check out ID Protect coverage. This is one of the best tools on the market to monitor, track and if the need arises, heal your credit in the event of identity theft. This product not only watches for future risk but will also help you recover in the unfortunate event that you fall victim. Best part, if you are a current loan customer of Quest, it’s absolutely FREE. If you are not, the cost is only $4 monthly to protect your entire household! Compare this to other national brands and I believe you will find, it’s another great reason to be a member of Quest.

In closing, I hope you enjoy the changing of the seasons, take a moment to enjoy the fall splendor and spend some time with family and friends! I welcome any comments, suggestions or questions from our members. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities! Matt Jennings Chief Executive Officer

New VP of Branch Operations

Andrea Good VP of Branch Operations — Andrea Good
VP of Branch Operations

Quest Federal Credit Union is pleased to announce the promotion of Andrea Good to Vice President of Branch Operations – Jacob Parrott office and VP of Compliance. Andrea has served as the VP of Compliance for several years and was elevated to VP of Branch Operations in June. Andrea began her career with Quest in October 2002 where she started as a part time Member Service Representative. Since that time, Andrea has served as the Teller Supervisor, Loan Processor, Collection Manager, Compliance and Collection Manager and most recently as VP of Compliance and Collection. “Andrea has a broad base of credit union experience including member service, compliance, collection and staff management. Her skill set lends itself to managing the staff, insuring that we are compliant in all areas and managing our member experience in our highest traffic branch” stated Matthew Jennings, CEO of Quest. “We look forward to her continued success in providing the best possible member service experience” continued Jennings. Andrea resides in Hardin County, is a graduate of Argos Community High School (IN) and is married to Jeff and they have two children, Grant and Mya. Andrea is active as the Treasurer of Kenton Midget Football, Hardin County Hospice, a member of Lady of Constellation Catholic Church, American Legion Ladies Auxiliary, Life Member of the VFW Auxiliary and she coaches soccer for the Hardin County YMCA.

New VP of Branch Operations posted on September 17th, 2014 by questadmin in News | Permalink

Hardin County Fair 2014 – Winners announced!

Quest Federal Credit Union would like to congratulate the following winners:

Terri Reams – $250 VISA Gift Card
Brian Crabtree – Sony PlayStation 4
Charles McCullough – $500 cash in the Ugly Room Contest!

Thanks to all who entered the contests and stopped by our booth at the Hardin County Fair!

Hardin County Fair 2014 – Winners announced! posted on September 8th, 2014 by questadmin in News | Permalink