From the CEO – October 2016

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on the exciting news of the Grand Opening of our 5th full service branch location in Upper Sandusky, Wyandot County.

In the fall of 2013 we chartered the County of Wyandot and added them to the roster of communities that we serve along with Hardin and Logan Counties. Wyandot County is a great neighbor to Hardin County with solid infrastructure for building, strong employers and a long standing, very robust farm community, perfect for what we specialize in with our products and services. We welcomed the residents of Wyandot County in 2013 and now we have completed our much anticipated expansion to the area located at 1725 E. Wyandot Ave – Upper Sandusky. Our new branch features a full service ATM, Drive-Thru, member services and a loan officer. The staff is well trained and very friendly and ready to serve all of your banking needs

On behalf of the Board of Directors and Staff of Quest, I would like to wish the Upper Team all the best! Lisa Bricely will be serving as the VP of Branch Operations, Sarah Hammock is the Member Service Supervisor and she is assisted by Samuel Albert, Member Service Representative. Misty Hurley is a fully trained and NMLS registered lender and is on site daily to serve the loan needs of our new and existing Wyandot County member owners. Stop by and say hello and I believe you will find the staff to be everything you have come to expect in top tier service from Quest.

The 3rd quarter of 2016 is in the books and we are having another solid year. Loan growth is at 12.53%, 3.5%+ membership growth and a 0.74% ROA ratio. This is a credit to the strong support that we receive from our member owners and for that we thank you! Stay tuned and I will keep you updated on our financial performance following the close of the 4th quarter.

IIn closing, I hope you and your families have a very Safe & Happy Holiday Season! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2016 posted on October 26th, 2016 by in News | Permalink



Quest Federal Credit Union Opens Fifth Branch

Upper Sandusky, OH – October 25, 2016 – Quest Federal Credit Union celebrated the grand opening of its newest branch, located in Upper Sandusky, serving the residents of Wyandot County. A ribbon-cutting ceremony was held on Tuesday, October 25, 2016. The event was held after hours at the fifth branch location for Quest Federal Credit Union, it’s first in Wyandot County.

“Wyandot County is a great neighbor to Hardin County with solid infrastructure for building, strong employers, and a long-standing, very robust farm community, perfect for what we specialize in with our products and services,” stated Matthew Jennings, Chief Executive Officer.

Wyandot County was chartered by Quest Federal Credit Union in 2013. From that time, all those who live, work, worship, or attend school were eligible to join Quest Federal Credit Union as members. In late 2015, the Board of Directors at Quest Federal Credit Union unanimously voted, approving the budget and plans to move forward with the expansion efforts to build a brand new, fully-staffed branch location in Upper Sandusky.

The new branch, located at 1725 E. Wyandot Ave, Upper Sandusky, features a full-service, next generation ATM, drive-thru service, technology bar with iPad kiosk for technology training, complete member services, and a NMLS registered loan officer in Misty Hurley.

Board President, Richard “Dick” Wilcox added, “On behalf of the Board of Directors, I’d like to welcome the public here in Wyandot County to check out our new location and wish our new staff members, including Lisa Bricely (VP of Branch Operations), the best as we begin and continue to serve residents here in Wyandot County.”

For more information on Quest Federal Credit Union, or the new Upper Sandusky Branch, contact Brian Sprang ( or Jolene Bailey (, at 800-333-9571, or visit

Established in 1969 as Kenton Rockwell Standard Federal Credit Union, Quest Federal Credit Union is a member-owned financial cooperative open to anyone who lives, works, worships, and/or attends school in Hardin, Logan, and Wyandot Counties.

Brian Sprang
12837 US Highway 68
Kenton, OH
Ph: 800-333-9571 x1116

grand opening photo Photo credit: Upper Sandusky Chamber of Commerce
PRESS RELEASE: GRAND OPENING posted on October 26th, 2016 by in News | Permalink

Quarterly Newsletter – October 2016

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – October 2016 posted on October 1st, 2016 by in News, Newsletter | Permalink

New Fee: Guaranteed Foreign Check Processing

Fee Change Notice!

Please be aware that effective December 1, 2016, Quest Federal Credit Union will charge the following fees for guaranteed processing of foreign checks.

Guaranteed Foreign Check Processing Fee: $25.00 per check (Effective December 1, 2016)

Thank you.
New Fee: Guaranteed Foreign Check Processing posted on October 1st, 2016 by in News | Permalink

Call for Candidates 2016

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 18th, 2017 at the Plaza Inn of Mt. Victory, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2017 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 15, 2016.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 16, 2016.
Quest Federal Credit Union Attn: Nominating Committee Chair 12837 St Rt 68 S. Kenton OH 43326
ADDENDUM – Call For Candidates: Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2016 posted on October 1st, 2016 by in News | Permalink