Equifax Data Breach Help

Equifax Data Breach

By now you’ve probably heard that the Equifax credit bureau was breached this past July, though was only just made public. Around 143 million consumers were exposed in the breach. This very likely means someone in your household, if not you, has been affected by the breach. In fact, it’s pretty safe to assume that your personal credit bureau information is now out there.

Here are some things to keep in mind:

  1. Start monitoring your credit reports for unusual/unauthorized activities.
  2. If you don’t need a loan in the near future, you can lock your report. If you do, lock it at all three bureaus (Equifax, Transunion, and Experian). This will prevent loans being taken out in your name. You can do this for free by calling each bureau.
  3. If you’re worried, you can put a fraud alert on your records at the bureaus. This is good for 90 days, and is free. Again, will make getting a loan harder during the 90 days.
  4. Equifax has a web page where you can type in your information and they’ll tell you if they think your info was affected in the breach. Further, they are offering free credit monitoring as part of their response to the breach. Read the fine print and understand what you are giving up before you sign up for this service.
  5. Be extra suspicious of unsolicited emails. Spammers and scammers will create new and interesting scams around this information and will be able to have extremely targeted and personalized campaigns. Turn a suspicious eye towards your inbox and don’t fall for scams. If in doubt THROW IT OUT!

To learn more about the breach, and to begin the process to determine whether your information is included in the data breach, go to https://www.equifaxsecurity2017.com.

For member/owners who apply for credit or loan services at any Quest Federal Credit Union branch or online, Quest does utilize the credit reporting services of Equifax, as well as Experian and TransUnion in certain cases. Your individual credit union account information is not at risk, only the information indicated by the Equifax press release dated September 7, 2017.


With ID*Protect, Quest Federal Credit Union’s identity theft protection partner, ID*Protect gives you everything you need to safeguard your identity, protect your credit and help you recover should you become a victim of identity fraud. ID*Protect can be added for your protection at any time, it costs just $4.00/month if you do not have a current loan with Quest Federal Credit Union, for members with current loans, the monthly fee is waived for the life of the loan.

Learn more about ID*Protect
Equifax Data Breach Help posted on September 13th, 2017 by in News | Permalink

Call for Candidates 2017

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 17th, 2018 at the Plaza Inn of Mt. Victory, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2018 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 17, 2017.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 18, 2017.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 St Rt 68 S.
Kenton OH 43326
ADDENDUM – Call For Candidates: Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2017 posted on September 11th, 2017 by in News | Permalink

Same Day ACH

Same Day ACH Debits

Effective 9/15/2017 – same day ACH payments

Member/owners – Please be advised that same day ACH Debits will become effective on September 15, 2017. This means any payments made by writing a paper check or made by telephone could clear your account on the same day you write the check or authorize the payment by phone.

Same Day ACH posted on September 5th, 2017 by in News | Permalink