2018 Holiday Loan Special

Holiday Loan Banner

Apply online to save $$$! For eligible borrowers, a rate reduction of 0.50% is available for Holiday/Christmas Loans applied for online.

Click here to begin!

Instead of using your high-interest credit cards for holiday gifts, why not apply for a low-interest Holiday Loan from Quest?

If you’re interested but need more information, contact our loan officers today at any of our 5 locations.

Kenton – Main Branch

12837 State Route 68 Kenton, OH 43326

Ph: 419-674-4998

Kenton – Jacob Parrott Branch

101 Jacob Parrott Blvd. Kenton, OH 43326

Ph: 419-675-2322

Bellefontaine Branch

900 E. Sandusky Ave Bellefontaine, OH 43311

Ph: 937-599-1321

Ada Branch

232 N. Main Street Ada, OH 45810

Ph: 419-634-0031

Upper Sandusky Branch

1725 E Wyandot Ave. Upper Sandusky, OH 43351

Ph: 419-835-1101

2018 Holiday Loan Special posted on October 31st, 2018 by in News | Permalink

2018 Holiday Skip-A-Pay


It’s back! Quest Federal Credit Union is pleased to announce to our membership that from November 1, 2018 through December 31, 2018, the Skip-A-Pay option is available again for a limited time!


With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans
* Real estate loans, HELOC, AG*Quest loans, and unsecured lines of credit (VISA credit card) accounts are not eligible for Skip-A-Pay.

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $35 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Can I skip a payment during the Back-to-School and Holiday Skip-A-Pay windows?
  • No, members are only permitted to skip 1 payment annually for each loan held by a member.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
2018 Holiday Skip-A-Pay posted on October 31st, 2018 by in News | Permalink

From the CEO – October 2018

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the third quarter of 2018.

2018 has continued to be another very strong year for Quest. Our Upper Sandusky and Bellefontaine offices have come to life with loans and we are averaging over $2m monthly in loan volume across all of our branch locations. Deposits are also performing well and as interest rates increase we expect savings and certificates to grow as return on investment for our members improves. Keep an eye on our interest rates as we move forward, Paige Wallace our CFO does an excellent job monitoring rates and making sure that our members receive the best rate we can offer. Currently we have $117m in assets as of August 31st and our membership has blossomed to 13,680. Net income for the period January 1, 2018 through August 31, 2018 is $455,869 with a solid 0.595% ROA year to date and climbing! Delinquency continues to be low at 1.16% which is very good and exactly where we would expect for our peer group. Loans have grown by $6.9m year to date. I will continue to keep our member owners updated as we move close out 2018 but it is evident that our strategic planning process is working and our performance is matching our expectation.

Summer and early fall is always a busy time for our members with the county fair season, vacations and back to school for the kids. Quest participated in all of our county fair livestock sales and we are proud to report that we helped support the youth in our communities. We know these funds are reinvested in next year’s 4H or FFA projects, are put into savings, are used for a first car or a college education and we believe that it is a priority to continue this support in building a better future for our children. Quest had a busy student loan season with a near record amount of student loans made to locally young people entering into or returning to college to continue their educations. We offer a full line of student loan services as well as student loan consolidations. If you are a graduating or graduated student and have student loans coming due this fall, don’t hesitate to reach out to a loan officer in your local branch for more information or visit the link below on our site.

Fall is upon us and we wish you all a safe and happy harvest season and best of luck to all of our area sports teams as they compete in football, soccer, volleyball and cross country. Be safe in your travels and watch out for school buses and farm equipment!

In closing, I welcome any comments, suggestions or questions from our member-owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2018 posted on October 3rd, 2018 by in From the CEO | Permalink

Quarterly Newsletter – October 2018

Discovery has landed!

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – October 2018 posted on October 1st, 2018 by in Newsletter | Permalink