Member Assistance Program

ASSISTANCE MAY BE AVAILABLE FOR MEMBERS OF QUEST FCU IMPACTED BY THE CURRENT GOVERNMENT SHUTDOWN.

As a member/owned financial cooperative, Quest FCU is committed to the credit union philosophy of “people helping people”, especially during times of hardship due to extreme circumstances. Quest FCU may be able to assist federal government employees during the current government shutdown.

If you are a federal employee and are experiencing an interruption to your income or are in need of emergency funds due to the shutdown, please feel free to contact Quest as services may be available to help you with your financial needs. We may have options to assist you with your current Quest FCU loan payments and we can provide you with access to personal loans that may allow for deferred payment or other interest saving options to provide financial support.

To access these options:

  • Contact Quest FCU at 800-333-9571 and ask to speak to a loan officer. Refer to this message or to your current situation as a federal employee.
  • Stop by any of our 5 branch locations and ask to speak to a loan officer.
  • Email us at contactus@questfcu.com and we will have a member of our lending team contact you at your convenience.

Quest FCU understands that everyone’s needs are different during this difficult time and this is not something that you can budget for. We are here to support you during this unexpected situation.

(For participation in this offer of assistance, please be ready to present necessary documentation citing employment, income verification, or other supporting documentation. Thank you for your understanding.)

Member Assistance Program posted on January 17th, 2019 by in News | Permalink