Ramge Appointed to Board Seat

Ramge Appointed to Board Seat

FOR IMMEDIATE RELEASE

Kenton, OH – Quest Federal Credit Union announced on November 17th the appointment of Brandon Ramge to their Board of Directors. Brandon attended the The Ohio State University earning an Associate of Arts Degree. At one time Brandon pursued a firefighting career, completed the EMT program, and earned certification in Professional Firefighting I & II. Brandon has served on the Strategic Development Committee of Quest since 2017 and when a vacancy was created by a retirement from the board, Brandon was selected to fill the position. “Brandon has been a tremendous asset to our Strategic Development Committee, learning multiple roles and taking a strong interest in finances over the last several years. We are excited to have him join our Board and look forward to working with him in the future” stated Board President, Sarah Wirbel.

Brandon previously worked in production management positions in the automotive part supply industry and is currently going into his 8th year as owner and operator of a small business that provides cleaning services to bars and restaurants, locally and in surrounding communities. Matt Jennings, CEO of Quest said “the Strategic Development Committee was formed to begin the long term training process that it takes for Board Members to fully understand their role in our operations, to learn the history of Quest and the credit union industry, and our philosophy towards community development as well as credit union growth strategies. Brandon exemplifies the dedication it takes to learn, develop, and grow as a volunteer leader at Quest”. Brandon is a lifelong resident of Kenton and a member of Immaculate Conception Catholic Church. He is married to Amber and they have two children, Cadon and Brylee.

Ramge Appointed to Board Seat posted on November 19th, 2020 by in News | Permalink

From the CEO – November 2020

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

As you are aware, the COVID-19 pandemic has caused many changes to our daily lives and recently, Quest’s Executive Management Team with support of our Board of Directors, made the tough decision to close our lobbies effective Monday, November 16th. The health and safety of our member/owners and staff was at the forefront of our decision making process and Quest is simply doing our part to help slow the upward spike in cases this fall.

As we had to do in the spring, our drive thru’s will remain completely open, we are all available over the phone for all products and services. ATM’s will be maintained, fully stocked and available 24/7 at our branch locations and you can visit our website to see other offsite ATM locations. The loan department will remain open and the loan staff is available to speak with you over the phone regarding your lending and payment needs. Thankfully, we launched e-signature for our loans several years ago and will maintain the ability to deliver loan documents and funding to our member/owners. Debit, Credit and ATM cards are of course a great option for your spending needs and we encourage our member/owners to download our mobile apps for your convenience. If you need assistance with mobile applications or online banking, please give us a call and we will be happy to assist. We thank you for your understanding.

On a brighter note, 2020 continues to be a great year financially. We are currently holding $156m in assets, loans are on pace to surpass 15% growth for the year, membership growth is very strong and delinquency is very good at 0.51% which is at or below peer average. All told, Quest remains strong and confident in our financial performance year to date and most recently, received notification that our Bauer 5 Star rating was renewed for another quarter. This marks 61 consecutive quarters with the highest ranking that Bauer awards. Let me be the first to say congratulations and thank you to our member/owners for making this incredibly strong rating possible!

In closing, thank you for your patronage. The Board of Directors and Staff would like to wish you all the best, together we will overcome this pandemic and please do not hesitate to ask one of our amazing staff members if there is something you need or if we can help in any way. We view Quest as one big family and we are here to help. Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

50 Years
Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – November 2020 posted on November 13th, 2020 by in News | Permalink

2020 Holiday Skip a Pay

SkipAPayHoliday2020

It’s back! Quest Federal Credit Union is pleased to announce to our membership that from November 1, 2020 through January 31, 2021, the Skip-A-Pay option is available again for a limited time!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans

* Real estate loans, HELOC, AG*Quest loans, and secured/unsecured lines of credit (including Quest credit card) accounts are not eligible for Skip-A-Pay.

Go to Online Banking Now!

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $35 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Can I skip a payment during the Back-to-School and Holiday Skip-A-Pay windows?
  • No, members are only permitted to skip 1 payment annually for each loan held by a member.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
2020 Holiday Skip a Pay posted on November 1st, 2020 by in News | Permalink

2020 Holiday Loan Special

Holiday Loan Banner

Apply online to save $$$! For eligible borrowers, a rate reduction of 0.50% APR is available for Holiday/Christmas Loans applied for online.

Click here to begin!

Instead of using your high-interest credit cards for holiday gifts, why not apply for a low-interest Holiday Loan from Quest?
Loan discount available 11/1/2020 through 12/31/2020. APR = Annual Percentage Rate.

If you’re interested but need more information, contact our loan officers today at any of our 5 locations.

Kenton – Main Branch

12837 State Route 68 Kenton, OH 43326

Ph: 419-674-4998

Kenton – Jacob Parrott Branch

101 Jacob Parrott Blvd. Kenton, OH 43326

Ph: 419-675-2322

Bellefontaine Branch

900 E. Sandusky Ave Bellefontaine, OH 43311

Ph: 937-599-1321

Ada Branch

232 N. Main Street Ada, OH 45810

Ph: 419-634-0031

Upper Sandusky Branch

1725 E Wyandot Ave. Upper Sandusky, OH 43351

Ph: 419-835-1101

2020 Holiday Loan Special posted on November 1st, 2020 by in News | Permalink