From the CEO – April 2021

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

I hope this letter find you enjoying spring weather even though as I write this there is snow on the ground in late April. No worries, its Ohio so I am quite certain that the weather will change multiple times over the next few days. Lobbies are open and we are back to full service in person and through our drive ups. Its great to have members back inside where we can engage far easier than over a phone. Thank you all for your willingness to bear with us through difficult times. We learned a tremendous lesson of how we can still maintain operations even without face-to-face contact and again, we thank you for working through this process. Hopefully, we are back open for good and we can all return to more normal very, very soon.

I have several topics to offer an update on for our members. First, Quest was approached by the Board of the UAP Employees FCU located in the Triumph Thermal plant in Forest, Ohio about a potential merger. I am happy to announce that on April 15th, the members of UAP voted overwhelmingly to become a part of the Quest family. We are working diligently now to merge the member data into our system and hope to have that finalized by mid-May. We look forward to offering our new UAP members the full line of products and services that Quest members have come to expect. Second, we continue to plan for our expansion at Indian Lake. As you know, cost of construction is high and ever increasing but we are working with our general contractor, W. Lewis Construction to manage that cost and make sure that we stay within our designated budget to keep the project on schedule for completion by spring 2022.

Our Board of Directors met on April 20th for their monthly and annual re-organizational meeting. Sarah Wirbel was re-elected as President, Allen Barret as Vice President, Karen Breidenbach as Secretary and Cam Hemmerly as Treasurer. Credit Committee will be chaired by David Sturgeon this year and Randy Buxton will serve as Chair of the Supervisory Committee.

The new year is off to a strong start financially and Q1 showed stronger than normal loan growth, very high deposit growth due to tax season and the third round of stimulus payments and member growth has been exceptional. Please contact any of our branch locations for all your savings, loan or mobile banking needs and I will keep you posted as the year progresses on our financial performance.

In closing, thank you for your patronage. The Board of Directors and Staff would like to wish you all the best for a safe, healthy and successful 2021. We view Quest as one big family and we are here to help, so if there is anything that we can do to make your quality of life better, do not hesitate to ask! Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2021 posted on April 27th, 2021 by in From the CEO | Permalink



Forest, OH – April 16, 2021 – The members of UAP Employees Federal Credit Union have voted to merge their balance sheet and memberships into Quest Federal Credit Union. A vote was held with a final tabulation taking place on April 15th at the UAW Local 1033 Union Hall. The merger effective date will be April 30th, 2021.

The Board of Directors of UAP FCU approached the Board of Quest in the fall of 2020 about the potential of partnering in a merger to enhance offerings to their members. The Quest Board of Directors welcomed the opportunity to bring the UAP members into the Quest family. Board President Sarah Wirbel stated “We are very happy to have the opportunity to bring the UAP members into our credit union and we look forward to serving their needs as we move forward together”. Quest Federal Credit Union offers a full line of financial products and services including loans of all types, mobile and online banking, instant issue card services and many more. “I believe that the UAP members will see a tremendous benefit by becoming members of Quest. Not only do we offer multiple branch locations across the region but we have a large network of ATM’s and shared branching locations that make banking easy and free just about anywhere you work or travel. Member benefits and keeping the cost of those benefits as low as possible is at the heart of every decision we make and I am pleased that we can now offer those same benefits to our new UAP members” commented Matt Jennings, CEO of Quest.

UAP Employees FCU is located in the Triumph Thermal plant in Forest. Quest Federal Credit Union was founded in 1969 as the Kenton Rockwell Standard Federal Credit Union and from that time has grown to 15,000 members and $175m in assets serving a three county area including Hardin, Logan and Wyandot counties.

Brian Sprang
12837 US Highway 68
Kenton, OH
Ph: 800-333-9571 x1116

PRESS RELEASE: UAP FCU MERGER posted on April 16th, 2021 by in News | Permalink

May 2021 Fee Changes

Fee Change Notice!

Please be aware that effective May 1, 2021, Quest Federal Credit Union will charge the following fees.

Credit Card Replacement Fees

  • Standard Credit Card Replacement: $7.00 per card
  • Expedited Credit Card Replacement: $25.00 per card

Incoming Wire Fees

  • Incoming Wire Fees: $5.00 per wire

Thank you.

May 2021 Fee Changes posted on April 1st, 2021 by in News | Permalink