Holiday Specials 2018

Holiday Skip A Pay
Holiday Loan Special
Holiday Specials 2018 posted on November 1st, 2018 by in News | Permalink

2018 Holiday Loan Special

Holiday Loan Banner

Apply online to save $$$! For eligible borrowers, a rate reduction of 0.50% is available for Holiday/Christmas Loans applied for online.

Click here to begin!

Instead of using your high-interest credit cards for holiday gifts, why not apply for a low-interest Holiday Loan from Quest?

If you’re interested but need more information, contact our loan officers today at any of our 5 locations.

Kenton – Main Branch

12837 State Route 68 Kenton, OH 43326

Ph: 419-674-4998

Kenton – Jacob Parrott Branch

101 Jacob Parrott Blvd. Kenton, OH 43326

Ph: 419-675-2322

Bellefontaine Branch

900 E. Sandusky Ave Bellefontaine, OH 43311

Ph: 937-599-1321

Ada Branch

232 N. Main Street Ada, OH 45810

Ph: 419-634-0031

Upper Sandusky Branch

1725 E Wyandot Ave. Upper Sandusky, OH 43351

Ph: 419-835-1101

2018 Holiday Loan Special posted on October 31st, 2018 by in News | Permalink

2018 Holiday Skip-A-Pay

SkipAPayHoliday2018

It’s back! Quest Federal Credit Union is pleased to announce to our membership that from November 1, 2018 through December 31, 2018, the Skip-A-Pay option is available again for a limited time!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans
* Real estate loans, HELOC, AG*Quest loans, and unsecured lines of credit (VISA credit card) accounts are not eligible for Skip-A-Pay.

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $35 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Can I skip a payment during the Back-to-School and Holiday Skip-A-Pay windows?
  • No, members are only permitted to skip 1 payment annually for each loan held by a member.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
2018 Holiday Skip-A-Pay posted on October 31st, 2018 by in News | Permalink

From the CEO – October 2018

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the third quarter of 2018.

2018 has continued to be another very strong year for Quest. Our Upper Sandusky and Bellefontaine offices have come to life with loans and we are averaging over $2m monthly in loan volume across all of our branch locations. Deposits are also performing well and as interest rates increase we expect savings and certificates to grow as return on investment for our members improves. Keep an eye on our interest rates as we move forward, Paige Wallace our CFO does an excellent job monitoring rates and making sure that our members receive the best rate we can offer. Currently we have $117m in assets as of August 31st and our membership has blossomed to 13,680. Net income for the period January 1, 2018 through August 31, 2018 is $455,869 with a solid 0.595% ROA year to date and climbing! Delinquency continues to be low at 1.16% which is very good and exactly where we would expect for our peer group. Loans have grown by $6.9m year to date. I will continue to keep our member owners updated as we move close out 2018 but it is evident that our strategic planning process is working and our performance is matching our expectation.

Summer and early fall is always a busy time for our members with the county fair season, vacations and back to school for the kids. Quest participated in all of our county fair livestock sales and we are proud to report that we helped support the youth in our communities. We know these funds are reinvested in next year’s 4H or FFA projects, are put into savings, are used for a first car or a college education and we believe that it is a priority to continue this support in building a better future for our children. Quest had a busy student loan season with a near record amount of student loans made to locally young people entering into or returning to college to continue their educations. We offer a full line of student loan services as well as student loan consolidations. If you are a graduating or graduated student and have student loans coming due this fall, don’t hesitate to reach out to a loan officer in your local branch for more information or visit the link below on our site.

Fall is upon us and we wish you all a safe and happy harvest season and best of luck to all of our area sports teams as they compete in football, soccer, volleyball and cross country. Be safe in your travels and watch out for school buses and farm equipment!

In closing, I welcome any comments, suggestions or questions from our member-owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2018 posted on October 3rd, 2018 by in From the CEO | Permalink

Quarterly Newsletter – October 2018

Discovery has landed!

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – October 2018 posted on October 1st, 2018 by in Newsletter | Permalink

Call for Candidates 2018

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 16th, 2019 at the Hardin County Fairgrounds Community Building – Kenton, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2019 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 16, 2018.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 17, 2018.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 St Rt 68 S.
Kenton OH 43326
ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2018 posted on September 30th, 2018 by in News | Permalink

Summer SKIP-A-PAY 2018!

2017_Summer_Skip_Pay_Vacation_2

Need extra cash for your summer vacation? Need extra cash for back-to-school shopping?

Quest Federal Credit Union is pleased to announce to our membership that from July 09, 2019 through September 9, 2018, the Skip-A-Pay option is available!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans

* Real estate loans, HELOC, AG*Quest loans, and unsecured lines of credit (VISA credit card) accounts are not eligible for Skip-A-Pay.

2015_Summer_Skip_Pay_School

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $35 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
Summer SKIP-A-PAY 2018! posted on July 9th, 2018 by in News | Permalink

Summer Contest

Summer Outdoor Contest

SUMMER CONTEST!

Now through July 31, 2018, any Quest Member who has applied for a home equity line of credit or mortgage loan is eligible to win!

During the months of May, June, and July 2018 – any member who has applied for a mortgage or real estate loan, including Home Equity Lines of Credit, will be eligible to win one of three great home improvement prizes! Included in the contest is the chance to win an outdoor patio bistro/bar set, lawn tools and lawn mower package, or Weber gas grill.

Eligible members will have applied for a loan of the following types to be registered to win:

  • Fixed or adjustable rate mortgage
  • Home Equity Line of Credit
  • Refinanced fixed or adjustable rate mortgage

No purchase is necessary, members of Quest Federal Credit Union can also be entered in the drawing. Simply send your name, address, telephone number, and age on a post card or piece of paper and mail it to:

Quest Federal Credit Union
ATTN: Marketing Contest – Real Estate Loan Contest
12837 US Highway 68
Kenton, OH 43326

DOWNLOAD CONTEST RULES
Summer Contest posted on June 30th, 2018 by in News | Permalink

Summer Gas Card Contest!

contest details

Summer Contest – Gas Cards!

Win $100 worth of gas from Quest FCU!

Every Friday from May 18, 2018 through June 29, 2018 Quest Federal Credit Union will give away a $100 gas card. On 5/18, 5/25, 6/1, 6/8, 6/15, 6/22, and 6/29, Quest Federal Credit Union will draw a winner from eligible contestants. All members who finance an auto loan (new or used vehicles) with Quest will be automatically entered to win. No purchase is necessary, members of Quest Federal Credit Union can also be entered in the drawing. Simply send your name, address, telephone number, and age on a post card or piece of paper and mail it to:

Quest Federal Credit Union ATTN: Marketing Contest 12837 US Highway 68 Kenton, OH 43326

DOWNLOAD CONTEST RULES

Winners list:

  • 05/18/2018 – Arthur Bailey
  • 05/25/2018 – Randy Payne, Jr
  • 06/01/2018 – Jared Herr
  • 06/08/2018 – Bryon Mclain
  • 06/15/2018 – James Lawrence
  • 06/22/2018 – Michael Sams
  • 06/29/2018 – John Albrecht
  • BONUS DRAW – Robert Brill
Summer Gas Card Contest! posted on May 14th, 2018 by in News | Permalink

From the CEO – May 2018

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the first quarter of 2018 and to summarize our Annual Meeting.

2018 has started out very strong, as expected. When we expanded to Upper Sandusky in late 2016 we knew that we would have 4-6 quarters of reduced net income as we offset the cost of our new branch but the reduction has subsided and Quest is back to performing at a pre-expansion level. We currently have $119m in assets as of March 31st, 2018 and our membership has blossomed to 13,771. Net income for the period January 1, 2018 through March 31, 2018 is $141,186 with a solid 0.49% ROA year to date and climbing! Delinquency continues to be low at 0.68% which is exceptional. Loans have grown by $2.1m year to date. I will continue to keep our member owners updated as we move through the year but our strategic planning process is working and our performance is matching our expectation.

Our Annual Meeting was held on Saturday, March 17 at the Plaza Inn Family Restaurant where breakfast was served and enjoyed by all. Our nominating chairman, Allen Barrett announced that the election process was complete and that Richard “Dick” Wilcox, James F. Ramge and Nikki Haushalter were re-elected to new terms on the Board of Directors and John “Pete” Gunn was re-elected to Credit Committee.

I recognized our service award winners and this is one of my favorite duties of the year. The service of our board and committee members is 100% voluntary and other than the occasional shirt, hat or meal at the meetings, they receive no compensation at all for their hard work and dedication to our credit union. That is an amazing thing to me and I wanted to sincerely compliment and congratulate our Board and Committee members that reach milestones in their service this year. Nikki Haushalter and Cam Hemmerly – 5 years, David Sturgeon – 15 years, Ron Rogers – 20 years, Jim Ramge – 25 years and a special thank you to Board Member and Security Officer Jeff Beach for 30 years. Staff members recognized were Patty King and Krane Stahler – 5 years, Tobi Collins and Deb Preston – 20 years and Sherrill Titus – 30 years. All of these service awards are what makes Quest special. Whether it be 5 or 35 years, we have truly dedicated volunteers and employees who take their work serious and respect the opportunity they have been given by the founders of our credit union. Congratulations to all and I look forward to working with you for many years to come.

Summer is right around the corner and we wish you all a safe and happy season. Be safe in your travels and let our Member Service staff know if we can help with those travel plans in anyway. Debit and Credit cards are set with geographic limitations to avoid fraud on your behalf so if travelling, take a moment to give us a call and make sure we have you setup appropriately to make your time away as enjoyable as possible.

In closing, I hope you and your families have a very Safe & Happy end of Summer and early Fall! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – May 2018 posted on May 3rd, 2018 by in From the CEO | Permalink