2017 Summer Special

Summer Special

Quest Federal Credit Union is offering a rate discount of up to 0.50% OFF on boats, motorcycles, recreational vehicles, personal watercraft, and more!

For qualified borrowers, Quest is offering our great rates and personal service to help you make this summer a great one! For those looking to purchase new or used personal recreational vehicles and toys, or to refinance those from other financial institutions, come to Quest and apply today!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101
Contact: Krane Stahler
& Emily Heilman
Jessica Shepherd
& Anthony Wack
Jennifer Nelson Chasidy Pond Richard “Rick” Clark

Rate discount for qualified borrowers only. Rate discount on refinanced items does not apply toward loans currently with Quest Federal Credit Union. Rate discount eligible from 4/10/2017 through 7/01/2017.

2017 Summer Special posted on May 8th, 2017 by in News | Permalink

May 2017 Sealed Bid Public Sale


Quest Federal Credit Union is announcing a sealed bid, public sale, for the following items:

  • 2008 Athens Park Model – located at Logan’s Landing @ Indian Lake
  • 2000 Maxum 1800 SR Boat & Trailer

Details are as follows:

  • Park model sale is pending the approval of lease for lot as well as insurance requirements
  • Boat is located at Quest Federal Credit Union Main Office
  • Bids must be in sealed envelope and dropped off or mailed to Quest Federal Credit Union (address below)
  • Bids must be presented separately, sale is for two items, not a package
  • All bids must be received by Quest FCU by 3pm on Friday May 12, 2017
  • Quest FCU reserves the right to reject any and all bids

For additional info, contact:

Angela Newland @ 419-675-2442

Matt Jennings @ 419-674-4998

Submit SEALED BIDS to:

Quest Federal Credit Union
ATTN: Auction
12837 US Highway 68
Kenton, OH 43326

May 2017 Sealed Bid Public Sale posted on April 28th, 2017 by in News | Permalink

Win a drone!

enter to win

Enter your email address to win a drone!

Log in to online banking and enter your email address for a chance to WIN a drone!

Want to win a drone? All you need to do is enter your email address through It’s Me 247 Online Banking for a chance to win. When you log in and visit It’s Me 247 Online Banking, click “Info Center” then under “My Preferences”, click on “Personal Information”, and enter your email. Members can also submit their email address to a staff member for entry.

One (1) Prize Winner will be selected on or about June 5, 2017 by a random drawing from all qualified entries received by a participating credit union between April 1, 2017 and May 31, 2017. Once your email address has been entered online or by a member service representative, you are entered. No purchase necessary. Complete details, including contest rules, restrictions, and alternate method of entry are available below. Void where prohibited by law.

Contest Rules: Available Here

Win a drone! posted on April 6th, 2017 by in News | Permalink

Quarterly Newsletter – April 2017

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – April 2017 posted on April 4th, 2017 by in News | Permalink

Going somewhere?

Going somewhere? Whether it’s for pleasure or business, be sure to let us know so we can ensure your travels are hassle free! We can let our fraud department flag your Quest debit and credit cards for travel to make sure you have the ability to use your cards without trouble, anywhere you are!

When you travel outside of your normal routine, especially when you are on vacation, your purchases can possibly raise red flags for our fraud department that is monitoring your debit and credit card use to ensure that you and your money are safe! When you travel, you should always let us know, by calling any of our branch locations, and letting us know that you’re going out of town. We can then update your information and let the fraud department know that you’ll be making purchases away from home.

Quest Federal Credit Union wants to make sure you and your hard-earned money are safe, at all times, and available everywhere you go!

Contact us today! Branch Locations & Phones

Going somewhere? posted on March 23rd, 2017 by in News | Permalink

2017 Annual Meeting Recap

2017 Annual Meeting Recap

Quest Federal Credit Union recently held the 2017 Annual Meeting at the Plaza Inn of Mt. Victory Ohio on Saturday, March 19, 2017.

The Annual Meeting is open to all shareholders of Quest Federal Credit Union and is an opportunity for member/owners to hear from the Board of Directors, Richard “Dick” Wilcox, and Quest CEO, Matthew Jennings; in addition, the Annual Meeting allows membership to hear about the election results for Board of Directors and Credit Committee positions. The Annual Meeting was called to order following breakfast, served by The Plaza Inn staff. During the Annual Meeting, Dick Wilcox gave his remarks about the successes of 2016. Matthew Jennings, CEO, also delivered remarks about the previous years business, goals for 2017, and presented awards to a number of employees & board members. The following employees/board members were presented with Service Awards & Quest Leadership Graduate certificates.

Service Award Recipients

  • Karen Breidenbach, Supervisory Committee (5 years)
  • Mallory Barker, MSS Ada Officer (10 years)
  • Andrea Good, Chief Compliance Officer (15 years)
  • Jeff Beach, Security Officer (15 years)
  • Ed Rogers, Supervisory Committee (15 years)
  • Matthew Jennings, CEO (20 years)
  • Jacqueline “Jackie” Brown, Board of Directors (20 years)
  • Terry Minter, Board of Directors (20 years)
  • Ron Ridenour, Supervisory Committee (40 years)

Quest Leadership Graduates

  • Ron Rogers, Board Member
  • Cam Hemmerly, Credit Committee
  • Logan Howard, MSR
  • Kelly Rickenbacher, Loan Processor

Elected Board and Committee

  • Ron Rogers, Board Member
  • Allen Barrett, Board Member
  • Jeffrey Beach, Board Member
  • David Sturgeon, Credit Committee
Matthew Jennings, CEO and Richard Wilcox, Board President Chief Executive Officer, Matthew Jennings and Board President, Richard “Dick” Wilcox shared the successes of 2016 and the outlook and plans for 2017 at the Quest Annual Meeting.
Service Award Winners From left to right: Jackie Brown (20 yrs), Terry Minter (20 yrs), Karen Breidenbach (5 yrs), Ed Rogers (15 yrs), Andrea Good (15 yrs), Matthew Jennings (20 yrs), and Jeff Beach (15 yrs). Thank you all!!!
Quest Leadership Graduates Ron Rogers, Logan Howard, Kelly Rickenbacher, and Cam Hemmerly graduated from the 2015-16 Quest Leadership program.
Special Award Winner ;) A special award was presented to Jessica Shepherd as VP of Real Estate Lending who keeps everyone, including our CEO, in check when it comes to all matters of real estate lending. Jessica is an invaluable member of the Quest team and a special tongue-in-cheek award was presented! Thanks for everything you do Jess!!!

Thank you to all the member/owners who were present and congratulations to all Quest staff and board members who received service awards and completed the Quest Leadership program. If you were unable to attend, extra copies of the Annual Report are available at branches and for download here: 2017 Annual Report

2017 Annual Meeting Recap posted on March 20th, 2017 by in News | Permalink

2017 Scholarship Program


Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available six (6) $500 scholarships for those high school students who will be continuing their education following graduation.


  • 3.0 GPA or higher
  • Will attend an 2- or 4-year accredited university, college, or technical school
  • Students in Hardin, Logan, or Wyandot counties are eligible, also if you reside outside these counties but have a parent or grandparent that is a Quest member you are eligible.
The eligibility requirements have changed from the 2016 program. If you have questions about eligibility, please DO NOT HESITATE to contact us and ask! Contact Us or email us at questadmin@questfcu.com


  • Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2017


Mail to:

Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
232 North Main Street
Ada, OH 45810

2017 Scholarship Program posted on February 24th, 2017 by in News | Permalink

From the CEO – February 2017

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we closed out another fine year.

2016 was a very busy and exciting year with the construction and grand opening of our 5th branch in Upper Sandusky, we updated Quests mobile and web banking services, agricultural and consumer loans grew by 8.50% and our membership surpassed 13,000. The growth and prosperity that Quest is experiencing can only come from the support of our member owners and I am happy to further report that we finished the year with a bottom line Return On Assets of 0.76%, delinquency at 0.99% and assets of $104 million.

In early January the Board of Directors and Management Team gathered for a short term planning session and although we take a long look into the future, we take an even deeper dive into the near term to make sure we are meeting the needs of our member owners and to insure that we are practicing safe and sound financial decision making. The strength of our balance sheet and our steady, sustained growth shows our commitment to safety and soundness and we renewed that discussion and set realistic and conservative financial goals for the year. We are projecting 8.50% loan growth, 9.00% deposit growth and overall balance sheet growth that will take our assets to $112 million for year-end 2017. We discussed at length the needs and wants of our member owners and found that in 2017 we can focus less on construction and more on member owner service. We are growing and so there are certain operational pressures that are put on the staff such as managing the volume of phone calls while the lobby and drive-thru are full with folks waiting patiently for their turn. We understand the time dilemma this creates for our member owners and so we are going to dissect and analyze how best to meet the needs of everyone and will have a fix on the horizon so we can assist member owners on the phone while not taking away our focus on those that come to or drive to our branch locations.

We identified staff training on multiple products and services as an area of need so we will be training staff so we can better answer the questions of our member owners moving forward and we will also train a Real Estate qualified Loan Officer in every branch! This is a tall task as real estate can be quite difficult and a long term proposition to learn but we know our Loan Officers are highly motivated and very intelligent people and that by mid-year 2017, each and every one of them will be fully qualified to answer our member owners questions as it relates to home financing, purchasing a second home or updating your existing house with needed improvements. A home is the single largest investment that most of us will make in our financial lifetime and Quest is here to help, assist and serve the needs of our member owners with a fully trained staff and every loan product you may need.

It is always a great day to set down with our managers and our board members and discuss where we have been, where we are and where we need to go to continue growing YOUR credit union to best serve our communities.

In closing, I hope you and your families have a very Safe & Happy Winter and I wish you all the best in 2017! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – February 2017 posted on February 1st, 2017 by in From the CEO | Permalink

MoneyDesktop Resolutions #6

Feeling like you’re just not making ends meet?

Feeling like you’re a little run down? It’s a fact that cooking at home can save you money and help you live a healthier lifestyle. Use the budget tools in MoneyDesktop today to set a budget for a healthier 2017!

Learn more! Login now!
MoneyDesktop Resolutions #6 posted on January 31st, 2017 by in News | Permalink

MoneyDesktop Resolutions #5

DEBT. What a nasty four-letter word.

There’s a way out though, and we have a tool to help you plan and succeed! Log in to MoneyDesktop today, add your accounts, and start planning for a debt free future!

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MoneyDesktop Resolutions #5 posted on January 30th, 2017 by in News | Permalink