This Holiday Season, when you make retail purchases with your Quest FCU Credit Card, earn 2.5% Cash Back for every retail shopping purchase over $1. Earn additional cash back from 11/01/2025 through 01/02/2026.
For cardholders, no additional steps are required, cash back rewards are automatically turned on for you! Simply make retail shopping purchases with your Quest FCU Credit Card and you’ll earn 2.5% cash back!
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
Fall is my favorite season of the year, with the leaves changing, the temperature cooling and winter right around the corner, I wanted to wish you all a safe and happy fall season.
Quest announced in July, the groundbreaking of our latest branch in Carey, Ohio. The weather, although very hot and dry for our farmers, has been ideal for construction. The branch is coming along nicely, and the contractors are doing a great job and are ahead of schedule. Our planned opening is early Q1 of next year, but I will not be surprised if it isn’t sooner than that. I will keep our member owners up to date and we look forward to inviting you all to our grand opening in the near future.
A quick financial update, Quest currently holds $213m in assets with $147m in loans. Our net worth ratio is at a healthy 9.210% with year to date return on assets of 0.729%, which is very strong. We have 16,817 member owners and are looking forward to adding to this total as we finish 2025 strong and head into a new year.
November 4th will mark our launch of MFA or Multi-Factor Authentication for our online banking solution. We pride ourselves in maintaining a strong physical and digital security stance not just for our operations but for our member owners protection as well. Although this may take a few logins to adjust to, ultimately it is the safest way for Quest to protect your online banking security. If you haven’t already, please call or check in with one of our branches and make sure that your contact information is up to date and ready for this very necessary measure to take effect.
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Groundbreaking! Click to view full image.
Matthew Jennings, CEO
ASSISTANCE MAY BE AVAILABLE FOR MEMBERS OF QUEST FCU IMPACTED BY THE CURRENT GOVERNMENT SHUTDOWN.
As a member/owned financial cooperative, Quest FCU is committed to the credit union philosophy of “people helping people”, especially during times of hardship due to extreme circumstances. Quest FCU may be able to assist federal government employees during the current government shutdown.
If you are a federal employee and are experiencing an interruption to your income or are in need of emergency funds due to the shutdown, please feel free to contact Quest as services may be available to help you with your financial needs. We may have options to assist you with your current Quest FCU loan payments and we can provide you with access to personal loans that may allow for deferred payment or other interest saving options to provide financial support.
To access these options:
Quest FCU understands that everyone’s needs are different during this difficult time and this is not something that you can budget for. We are here to support you during this unexpected situation.
(For participation in this offer of assistance, please be ready to present necessary documentation citing employment, income verification, or other supporting documentation. Thank you for your understanding.)
Quest Federal Credit Union is pleased to announce a new account type offering for our member-owners. Announcing the Extended Insurance Account from Quest Federal Credit Union
Quest Federal Credit Union offers the Extended Insurance Account, a unique product that provides you access to millions in extended NCUA (National Credit Union Administration) share insurance through participating credit unions, while you maintain only one account with Quest Federal Credit Union.
Secure and protect your funds, up to $15M, all conveniently managed in one place through a single account.
An Extended Insurance Account provides millions of extended NCUA insurance on your deposits by distributing your balances in amounts under the $250,000 threshold to partner credit unions in the ModernFi network. By placing funds under the limit, your entire balance can be insured by the NCUA. These accounts combine to provide you with extended insurance coverage.
For individuals, businesses, and organizations – Extended Insurance Accounts allow you to maintain the flexibility and simplicity of a single account, while Quest Federal Credit Union’s technology manages fund placement and gives you 24/7 transparency into which credit unions are holding your deposits.
Quest Federal Credit UnionADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 US Highway 68
Kenton OH 43326
Quest Federal Credit Union is offering a Share Certificate special for a 12-month deposit!
Looking to earn a little money with your money? Look no further. Quest Federal Credit Union is offering a CD special beginning 09/01/2025.
Special rates are as follows: 4.00% APY for 12-month deposits. Minimum. bal. $10,000; No rollovers at maturity, dividends added to certificate monthly. No additional deposits allowed, penalty for early withdrawal. APY = Annual Percent Yield; Available 9/1/25-10/15/24 (subject to change). Contact Quest FCU for details.
| Location: | Main Office | Jacob Parrott Branch | Ada Branch | Bellefontaine Branch | Upper Sandusky Branch | Indian Lake Branch |
|---|---|---|---|---|---|---|
| Address: | 12837 US 68 S Kenton, OH 43326 |
101 Jacob Parrott Blvd Kenton, OH 43326 |
232 N. Main St. Ada, OH 45810 |
900 E Sandusky Ave. Bellefontaine, OH 43311 |
1725 E Wyandot Ave. Upper Sandusky, OH 43351 |
148 W Main St. Russells Point, OH 43348 |
| Phone: | 419-674-4998 | 419-675-2322 | 419-634-0031 | 937-599-1321 | 419-835-1101 | 937-810-1018 |
* APY = Annual Percentage Yield.
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
Summer is rapidly passing by and with Labor Day weekend on the horizon, I wanted to wish you all a safe and happy holiday weekend. To our friends in Hardin and Wyandot counties, we wish you a great fair season and I invite you to stop by our booth and enter to win our contest. I think you will like the prizes!
On July 24th, Sarah Wirbel, Board President joined the Quest management team along with representatives from Vaughn Industries, the Village of Carey, the Carey Area Chamber of Commerce, among others to officially break ground for our newest branch office. We announced in late June that we had purchased land in the Sheriden subdivision and within one month, Vaughn Industries and our general contractor had broken ground, and the progress has been amazing. We are now nearing the end of August, and we have the site work completed, foundations and footers completed, and the building will begin growing out of the ground and into our vision of a modern, full service branch. Our expected opening date is mid-January 2026, and we have begun hiring the staff so they have plenty of time for training and developing a command of all the products and services that we will bring to the Carey area. I will keep you posted as we navigate the construction phase, and I am looking forward to inviting all our members to enjoy our new location in early 2026.
A quick financial update, Quest currently holds $215m in assets with $148m in loans. Our net worth ratio is at a healthy 8.99% with year to date return on assets of 0.67%, which is very strong. We have 16,679 member owners and are looking forward to adding to this total as we progress through 2025 and into a new year with a new branch.
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Groundbreaking! Click to view full image.
Matthew Jennings, CEOFor Sale By Owner: 2021 Yamaha Raptor 700 SE
$8,500 OBO
Please contact Miranda at 419-675-2442 with any questions or to make an offer. Financing Available!
Our general policy is to make funds from checks immediately available when deposited at Quest FCU branches, ATMs, or through Remote Deposit Capture. In some cases, we may place a hold on funds and not make all funds available on the same day. When this occurs, effective July 1, 2025, the amount available on the first business day after we receive your deposit will increase from $225 to $275. We will provide written notice whenever funds are not made immediately available. Business days are Monday through Friday, excluding federal holidays.
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
Memorial Day is just behind us, and Independence Day is just around the corner so I would like to take a moment and thank all of our Veterans that have served and sacrificed for this great country! As of May 31st, our financial position remains extremely strong with assets growing to $215m, with loans over $144m, and Net worth at 8.90%. Delinquency is running higher than usual, but this is across the board for most of our peer group currently. All in all, Quest is growing, and we are financially strong.
We are beyond thrilled to announce the seventh branch in our lineup coming soon in Carey, Ohio. This is an expansion that has been in the planning phases for several years. We had planned to embark on this project after the Indian Lake expansion which of course was delayed a year by the COVID financial uncertainty. Once the Indian Lake office was completed in August of 2022, we shifted our focus to an area of great interest and potential for Quest which had been identified as Carey. Carey has a robust economy and fantastic heritage, and we are excited to serve the community. Vaughn Industries, a Carey based company, is going to serve as general contractor and project manager. Quest and Vaughn will be constructing buildings at the same time and at adjoining locations which allows us to maximize the efficiency of contractors and coordination of material and labor. We will announce the groundbreaking soon, but you can read about the expansion and see a rendering of the building on the website and on our social media pages. The building is going to fit into the area well and will be an attractive and unique addition to our fleet of branches. More to come soon with construction updates, news of local hiring to fill the positions of the branch and our expected opening date.
Read the press release here: https://questfcu.com/2025/06/12/pr-carey-expansion/ (renderings included)
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Matthew Jennings, CEO