Join us for the 2026 Quest Federal Credit Union Annual Meeting!

All member/owners are invited to attend the Quest Federal Credit Union Annual Meeting to be held on March 14th, 2026. The meeting will be held at the Syndicate in Bellefontaine, OH. Breakfast will be served at 9:00am with the meeting to follow. The Syndicate is located at: 213 S. Main Street, Bellefontaine, OH 43311.

Please join us as we review the achievements of 2025 and discuss the future of Quest Federal Credit Union.

Read the incumbent nominees biographies: Board Nominee Biographies

Tickets are not required for entry, all current/active members are invited to attend. Breakfast is provided.

Explore the Possibilities!

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.

The holidays are an amazing time of year, and I wanted to wish you all a very Merry Christmas, a Happy New Year and all the best in 2026!

Quest became a community charter credit union in 2001 serving Hardin County, expanded that to include Logan County in 2008 and shortly thereafter opening our field of membership to also include Wyandot county. We have worked extremely hard to serve these three counties well and as we have expanded our branch footprint, have understood that we are near to bordering counties that could benefit from Quest being in their communities. Our Board of Directors tasked the management team with researching and applying for a community charter, or field of membership expansion to include those neighboring counties that we have branch locations nearby to bring our outstanding member services to those area’s. I am proud to announce that on Tuesday, November 18, 2025, our Board of Directors voted to approve a charter amendment that now encompasses Crawford, Hancock, Hardin, Logan, Putnam, Seneca, Union and Wyandot counties. Effective immediately, all those that live, work, worship, or attend school in this new eight county field of membership may join and benefit from Quest’s full line of products, services and solutions. We welcome our new potential members to the Quest family, and we are looking forward to serving your personal and small business needs.

A quick financial update, Quest currently holds $225m in assets with $147m in loans. Our net worth ratio is at a healthy 8.82% with year to date return on assets of 0.751%, which is very strong. We have 16,714 member owners and are looking forward to adding to this total as we finish 2025 strong and head into a new year.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Field of Membership Expansion Announcement

Matthew Jennings, CEO
Quest Federal Credit Union

FOR IMMEDIATE RELEASE:

Kenton, OH — Kenton, OH – The Quest Federal Credit Union Board of Directors is announcing the addition for five counties to its field of membership, which will now include Crawford, Hancock, Hardin, Logan, Putnam, Seneca, Union and Wyandot counties.

“Community chartered federal credit unions are required to charter and serve specific, well defined communities and in our case that is typically a county. We have grown and continue to grow in areas where it would be a benefit to these surrounding counties to have access to Quest and the many products, services and solutions that we offer to consumers and small businesses” stated Matt Jennings, Chief Executive Officer.

Quest Federal Credit Union began as the Kenton Rockwell Standard Federal Credit Union in 1969 and in 2000 converted to a community charter serving all of those who live, work, worship or attend school in Hardin County. In 2008, Logan county was added to the field of membership and shortly thereafter, Wyandot county became a service area. Since that time Quest has added three new branches with the most recent addition being an office located in Carey, Ohio that is scheduled to open in early 2026.

Sarah Wirbel, Board President stated that “the Board is very proud of the outstanding service that our staff provides to our members, and we are looking forward to serving many new members in our neighboring counties. We believe that our credit union brings unique products and services as well as outstanding member service and the communities that we have added will see the benefit of being members of Quest”

Quest Federal Credit Union currently has $225m in assets serving 17.000 members with seven branch locations and is headquartered in Hardin County.

For inquiries, please contact Quest Federal Credit Union at 800-333-9571 or by email at marketing@questfcu.com.

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From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.

Fall is my favorite season of the year, with the leaves changing, the temperature cooling and winter right around the corner, I wanted to wish you all a safe and happy fall season.

Quest announced in July, the groundbreaking of our latest branch in Carey, Ohio. The weather, although very hot and dry for our farmers, has been ideal for construction. The branch is coming along nicely, and the contractors are doing a great job and are ahead of schedule. Our planned opening is early Q1 of next year, but I will not be surprised if it isn’t sooner than that. I will keep our member owners up to date and we look forward to inviting you all to our grand opening in the near future.

A quick financial update, Quest currently holds $213m in assets with $147m in loans. Our net worth ratio is at a healthy 9.210% with year to date return on assets of 0.729%, which is very strong. We have 16,817 member owners and are looking forward to adding to this total as we finish 2025 strong and head into a new year.

November 4th will mark our launch of MFA or Multi-Factor Authentication for our online banking solution. We pride ourselves in maintaining a strong physical and digital security stance not just for our operations but for our member owners protection as well. Although this may take a few logins to adjust to, ultimately it is the safest way for Quest to protect your online banking security. If you haven’t already, please call or check in with one of our branches and make sure that your contact information is up to date and ready for this very necessary measure to take effect.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Groundbreaking! Click to view full image.

Matthew Jennings, CEO
Quest Federal Credit Union

Member Assistance Program

ASSISTANCE MAY BE AVAILABLE FOR MEMBERS OF QUEST FCU IMPACTED BY THE CURRENT GOVERNMENT SHUTDOWN.

As a member/owned financial cooperative, Quest FCU is committed to the credit union philosophy of “people helping people”, especially during times of hardship due to extreme circumstances. Quest FCU may be able to assist federal government employees during the current government shutdown.

If you are a federal employee and are experiencing an interruption to your income or are in need of emergency funds due to the shutdown, please feel free to contact Quest as services may be available to help you with your financial needs. We may have options to assist you with your current Quest FCU loan payments and we can provide you with access to personal loans that may allow for deferred payment or other interest saving options to provide financial support.

To access these options:

• Contact Quest FCU at 800-333-9571 and ask to speak to a loan officer. Refer to this message or to your current situation as a federal employee.
• Stop by any of our 6 branch locations and ask to speak to a loan officer.
• Email us at contactus@questfcu.com and we will have a member of our lending team contact you at your convenience.

Quest FCU understands that everyone’s needs are different during this difficult time and this is not something that you can budget for. We are here to support you during this unexpected situation.

(For participation in this offer of assistance, please be ready to present necessary documentation citing employment, income verification, or other supporting documentation. Thank you for your understanding.)

New Account Type Offering!

Exciting new account option available today!

Quest Federal Credit Union is pleased to announce a new account type offering for our member-owners. Announcing the Extended Insurance Account from Quest Federal Credit Union

An Extended Insurance Account provides millions of extended NCUA insurance on your deposits by distributing your balances in amounts under the $250,000 threshold to partner credit unions in the ModernFi network. By placing funds under the limit, your entire balance can be insured by the NCUA. These accounts combine to provide you with extended insurance coverage.

For individuals, businesses, and organizations – Extended Insurance Accounts allow you to maintain the flexibility and simplicity of a single account, while Quest Federal Credit Union’s technology manages fund placement and gives you 24/7 transparency into which credit unions are holding your deposits.

Learn more today!

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 14th, 2026 at the Memorial Park Golf Club – Kenton, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2026 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 14, 2025.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 12, 2025.

Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 US Highway 68
Kenton OH 43326

ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union