Fall 2024 CD Special

Fall CD Special

Quest Federal Credit Union is offering a Share Certificate special for a 12-month and 18-month deposits!

Looking to earn a little money with your money? Look no further. Quest Federal Credit Union is offering a CD special beginning 09/01/2024.

Special rates are as follows: 4.25% APY for 12-month deposits or 4.65% APY for 18-month deposits. 12 month CD 4.169% APR/4.25% APY; 18 month CD 4.554% APR/4.65% APY; min. bal. $10,000; No rollovers at maturity, dividends added to certificate monthly. No additional deposits allowed, penalty for early withdrawal. APR = Annual Percent Rate / APY = Annual Percent Yield; Available 9/1/24-9/30/24 (subject to change). Contact Quest FCU for details.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1018

* APY = Annual Percentage Yield.

Fall 2024 CD Special posted on September 1st, 2024 by in News | Permalink

PRESS RELEASE: Credit Committee Changes

FOR IMMEDIATE RELEASE:

Kenton, OH — Quest Federal Credit Union is announcing the appointment of Austin Oglesbee and Jennifer Hattery to the organization’s Credit Committee. Mark Light and Travis King both have relocated out of state and have resigned their positions. “Quest would like to thank Travis and Mark for their many years of dedication and volunteerism to our credit union. Both were passionate about assisting our members in achieving their financial goals” stated Matt Jennings, CEO of Quest.

Austin Oglesbee began his training with Quest in 2022 as a Board Intern and has learned several areas of operation of the credit union and was a solid fit for the credit committee based on his education and business background. Austin is a graduate of Upper Scioto Valley school and achieved an associate’s degree from Rhodes State College. For the last 11 years, Austin has worked as the Sales Manager for WIWA which is an industry leader in industrial coatings along with operating the family farm with his father and brother. Austin is married to Brittanie, and they have a 9-year-old son and a 4-year-old daughter.

Jennifer Hattery also began her career with Quest serving as a Board Intern since 2022. Jennifer has experience in many business and professional areas and proved to be a quick study and a strong candidate for the Credit Committee. Jennifer is a graduate of Kenton Senior High School and currently works as the Adult Programming Coordinator for the Mary Lou Johnson Hardin County District Library and also serves as an Assistant with the United Way of Hardin County. Jennifer and her husband Brian reside in Kenton with their four daughters and are active members of the Abundant Life Assembly of God Church among several other area organizations. Jennifer’s passion for her community and giving back is a product of working in the family business of her parents, Tom and Cathy Taylor, who were the former owners of BR Brunson’s Family Restaurant where Jennifer interacted with many customers and organizations in our community.

Sarah Wirbel, President of the Board stated “Quest is pleased to have tremendous volunteer interns that are learning something new all the time and are always open to learning more about the operations of the credit union and the duties of our Board and Committees. Austin and Jennifer have caught on very quickly and are going to do great things for our community and our members serving on our Credit Committee”.

The Credit Committee role is to set and manage the lending and other related policies of the credit union along with reviewing loans and insuring loan quality standards are adhered to by the loan department. A Credit Committee member is an elected position and with the mid-term departure of Light and King, the Board of Directors took the action of appointment to keep the Credit Committee strong and functioning as intended.

For more information about Quest Federal Credit Union, go to https://questfcu.com or find us on Facebook at https://www.facebook.com/Questfederalcu.

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Austin Oglesbee, Credit Committee Austin Oglesbee, Credit Committee
Quest Federal Credit Union

Jennifer Hattery, Credit Committee Jennifer Hattery, Credit Committee
Quest Federal Credit Union
PRESS RELEASE: Credit Committee Changes posted on August 28th, 2024 by in News | Permalink

From the CEO – July 2024

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter finds you all well and in good health.

Our thoughts and prayers continue to go out to the entire Indian Lake community for your continued progress in recovering from the recent tornado damage. If you have been affected by the storm and need assistance with short term financing personally or for your business, please reach out to one of the Loan Officers and we would be happy to help. We have two options for emergency funding at a reduced rate and extended term.

Financially speaking, we are nearing the mid-year mark for 2024 and Quest is performing quite well. Currently we have ROA of 0.58%, Net Worth stands at 9.01% and our Loans to Shares is very strong at 76.86%. Delinquency is higher than we prefer at 0.97% but with that said, there are a few struggling loans that will return to performing and this number will be less than half of what it is now. Assets ended May at $192.4m, which is $8m in growth since year end. All in all, Quest is growing, and we are financially strong.

The card transition is mostly complete and we want to thank our member owners for your cooperation during the last several weeks. I believe for most all, the transition was a non-event which is exactly what we were hoping for and thanks to the fantastic execution by our staff, the non-event proved to be the case. There will be several tweaks that we will be making to card settings and ATMs as we find minor fixes that need addressed over the coming days and weeks, but we can confidently say that our card transition was a huge success. We are certain that you will notice improved card services and better card controls, which are now included in Its Me 24/7 online banking. If you need help with the card control settings, do not hesitate to reach out to one of our frontline staff members and they would be happy to assist you.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – July 2024 posted on June 24th, 2024 by in From the CEO | Permalink

ScoreCard Points Expiration (2024)

Points Expiration!

Rewards Points Expire Soon!

Reward yourself! The ScoreCard Rewards point program ended recently. You’re on the clock! You have until 7/31/2024 to redeem your points for valuable merchandise and travel rewards. Visit www.scorecardrewards.com to redeem today!

ScoreCard Points Expiration (2024) posted on May 23rd, 2024 by in News | Permalink

Tornado Relief Available

Tornado Relief

Attention Member/Owners – For those who have been impacted by the tornado on 3/14/2024, please note that Quest Federal Credit Union is here to help!

For those who were affected by the tornado and might need financial assistance in the form of a loan, until insurance or other assistance is available, Quest FCU is offering $2500 as a loan at 7.99% APR fixed interest rate for all borrowers (regardless of credit score) for 24-months. Payments will begin 90 days from the date the loan is opened. Applications will be taken online or in person, contact our loan officers today for more details.

Additional Assistance May Be Available

  • One-time loan payment skips may be available, contact us for more details.
  • Interest-only payment deferments may also be available, see us for info.

LOAN OPTION AVAILABLE THROUGH 5/31/2024. APR = Annual Percentage Rate

Tornado Relief Available posted on March 25th, 2024 by in News | Permalink

From the CEO – April 2024

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter finds you all well and in good health.

First, our thoughts and prayers go out to the entire Indian Lake community for your continued progress in recovering from the recent tornado damage. We offer our condolences to those families that lost loved ones and we are here to serve through this recovery period in any way that we can. Our office escaped damage, but our neighbors did not fare as well, and we hope for their speedy repair and replacement of homes and belongings.

Saturday, March 16th marked our 55th Annual Meeting of Member Owners and we had a fantastic breakfast served by the Plaza Inn Family Restaurant and enjoyed the beautiful Memorial Park Golf Course views. President Sarah Wirbel updated the attendees on our successes in 2023, I summarized our financial performance for year end as well as our plans for 2024 and Vice President Ron Rogers completed the nominating cycle for 2024. Returning to the Board of Directors are Nikki Haushalter and Brandon Ramge and Mark Light will return on the Credit Committee. I also had the pleasure of recognizing the Board and Staff Members for their years of service and they are as follows; Natasha Dyer, Jason Wilson, Alexis Smith, Mackenzie Wallace, Kelly Schwartz and Steven Stalder for 5 years. Cam Hemmerly, Nikki Haushalter, Kayla Richardson, Brian Sprang and Krane Stahler for 10 years. Chuck Butcher for 15 years, Jessica Shepherd for 25 years, Tammy Sherman for 30 years and Jeff Beach for 40 years.

The card transition conversation is heating up as we head into 2024 and we will begin pushing out more and more information to our member owners through our website, mailings and social media. Do not hesitate to call or stop by one of our branches if you have questions but in reality, this transition should be a non-event for our members. The real change is the backside processing that most members do not see and a change to our card reward program. Again, if you have any questions do not hesitate to reach out.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family and we are here to help, especially during difficult times like our friends and neighbors in the Indian Lake region are experiencing. We have several options for disaster assistance programs for our new and existing members and if you need help, I encourage you to reach out to any of our branch locations. Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2024 posted on March 22nd, 2024 by in News | Permalink

2024 Eclipse Closure

Eclipse Closure Planned

Member/Owners – Please note that all Quest FCU Branches will be closing on April 8, 2024 at 10:00am due to the total solar eclipse occurring on that date. ATMs & online banking channels will be operational. Thank you.

2024 Eclipse Closure posted on March 19th, 2024 by in News | Permalink

CTA Information

Does your business need to comply with CTA?

The Corporate Transparency Act (CTA), a new federal law, went into effect on January 1, 2024. All business entities formed or registered to do business in the United States will need to submit a timely Beneficial Ownership Information (BOI) report to the U.S. Treasury’s Financial Crimes and Enforcement Network (FinCEN) unless they qualify for an exemption.

Business owners are encouraged to attend this complimentary breakfast information session, where you will learn about which type of business entities must file and when, as well as the information that is required to complete the BOI report.

Meeting Details

Date: Monday, March 25, 2024
Time: 8:30am
Location: Plaza Inn Restaurant, Mt. Victory, OH
Presented by: Christina Q. Cross, Esq. Of Counsel – Bricker Graydon & Shannon Allmon, VP of Ag/Business Lending – Quest Federal Credit Union
Contact info: Christina Q. Cross, 614-227-2369 / Shannon Allmon, 419-675-0546

For additional information, please visit: https://www.fincen.gov/boi

CTA Information posted on March 18th, 2024 by in News | Permalink

Temple Elected To HCCBA Board

FOR IMMEDIATE RELEASE:

Kenton, OH — The Board of Directors and Staff of Quest Federal Credit Union would like to thank Brian Sprang, Chief Information Officer (right) for his nine years of dedicated service to the Hardin County Chamber and Business Alliance. Brian began his career with Quest in 2014 and shortly thereafter joined the Board of Directors of HCCBA, serving in roles ranging from Treasurer to Chairman. “Jordan Temple, Executive Vice President of Operations for Quest will be replacing Brian, and we congratulate Jordan on his election to the Board and wish him all the best in his tenure as a Board Member” stated Matt Jennings, CEO of Quest. Temple (left) began his career with Quest in 2016 as a Vice President of Branch Operations and recently was promoted to his Executive Vice President position.

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Sprang and Temple Jordan Temple, left and Brian Sprang, right at the HCCBA Annual Meeting
Temple Elected To HCCBA Board posted on February 26th, 2024 by in News | Permalink

Boat Loan Special 2024

Boat Loan Special 2024

Apply for financing for a new or used boat before March 10, 2024 and you can receive a gift card or accessory credit from $500 up to $1,500.

Act fast, this offer won’t be available for a long time. Quest Federal Credit Union wants to help you get ready for summer!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1031
Contact: Jessica Shepherd Emily Heilman
& Mackenzie Wallace
Jennifer Nelson Chasidy Pond Katie Fitzgerald Carter Kauble

Gift card and accessory credit for eligible loans and borrowers only. Value of gift card/credit based on total amount financed with Quest FCU. For details contact Quest FCU at the above locations.

Boat Loan Special 2024 posted on February 26th, 2024 by in News | Permalink