Quest Federal Credit Union is giving away 2 tickets for you to go see Bruno Mars at the Ohio Stadium, Columbus, OH on May 20th, 2026! Tickets will be drawn at random from eligible entries!
Terms and ConditionsBruno Mars Tickets 2026
From the CEO – April 2026
From the CEO’s Desk
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
On March 14th, we gathered at The Syndicate in Bellefontaine for our annual business meeting. Attendance was very strong and as you can imagine, The Syndicate didn’t disappoint with breakfast. Sarah Wirbel, Board President lead the meeting and gave a brief updated on accomplishments in 2025. Cam Hemmerly, Board Treasurer gave the annual financial update, reporting on multiple strong financial performance indicators. Brandon Ramge, Chair of the Nominating Committee reported on the 2025/2026 election cycle followed by my presentation on goals accomplished, including the Grand Opening of our Carey Branch on March 5th. I also had the pleasure of presenting service awards to the board and staff. Celebrating service awards this year were Maria Castle and Kerri Schlatter for 5 years, Kelly Teynor and Jordan Temple for 10 years, Emily Archer and Crystal Linville for 15 years, Sarah Wirbel for 20 years, Shannon Allmon and Beth Delong for 25 years and Jennifer Nelson for 30 years. I congratulate all of the service award recipients and genuinely thank them for their incredible contribution to our credit union. All of this information including even more data can be found in our 2025 Annual Report. To receive a copy, either stop by one of our convenient branch locations or give us a call and we can email you a copy.
Service award winners, first row (left to right): Jennifer Nelson, Beth DeLong, Kerri Schlatter, Kelly Teynor; second row (left to right): Shannon Allmon, Maria Castle, Jordan Temple, Emily Archer, Sarah Wirbel
Annual Meeting 2026, held at The Syndicate in Bellefontaine, OH.
A quick financial update, Quest finished the year strong holding $236m in assets with $151m in loans. Our net worth ratio is at a healthy 8.60% with our year-to-date return on assets of 0.42%, which will build as we go through the year. We have 16,917 member owners and are looking forward to adding to this total as we head into 2026.
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Matthew Jennings, CEOQuest Federal Credit Union
Boat Show Special 2026
Apply for financing for a new or used boat or toy before March 13, 2026 and you can receive 0.50% APR off current rates!
Act fast, this offer won’t be available for a long time. Quest Federal Credit Union wants to help you get ready for summer!
| Location: | Main Office | Jacob Parrott Branch | Ada Branch | Bellefontaine Branch | Upper Sandusky Branch | Indian Lake Branch | Carey Branch |
|---|---|---|---|---|---|---|---|
| Address: | 12837 US 68 S Kenton, OH 43326 |
101 Jacob Parrott Blvd Kenton, OH 43326 |
232 N. Main St. Ada, OH 45810 |
900 E Sandusky Ave. Bellefontaine, OH 43311 |
1725 E Wyandot Ave. Upper Sandusky, OH 43351 |
148 W Main St. Russells Point, OH 43348 |
923 Sheriden Dr. Carey, OH 43316 |
| Phone: | 419-674-4998 | 419-675-2322 | 419-634-0031 | 937-599-1321 | 419-835-1101 | 937-810-1031 | 419-314-3079 |
| Contact: | Jessica Shepherd & Emily Heilman | Carter Kauble & Jacob Eversole |
Jennifer Nelson | Chasidy Pond | Katie Fitzgerald | Cierra Claybaugh | Aubrie Burka |
APR = Annual Percentage Rate. For details contact Quest FCU at the above locations.
2026 Scholarship Program
Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available nine (9) $500 scholarships for those high school students who will be continuing their education following graduation.
ELIGIBILITY
- 3.0 GPA or higher
- Will attend an 2- or 4-year accredited university, college, or technical school
- Students who have attended high school in our field of membership are eligible; if you reside outside these counties, but have a parent or grandparent that is a Quest member you are eligible.
SELECTION PROCESS
- Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2026
APPLICATION DEADLINE
- Applications must submitted to Quest Federal Credit Union and are due by April 10th, 2026
- Click here to download the scholarship application form
Mail to:
Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326
From the CEO – February 2026
From the CEO’s Desk
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
The new year is off to a quick start for Quest with the opening of a new branch on the horizon. I hope that your new year is off to a great start and that you are surviving this cold and wind!
Carey, Ohio is soon to become a large part of our roster of credit union branches, and we could not be more excited. We have had the pleasure of working with several outstanding contractors with Vaughn Industries leading the way. I would like to personally thank John Barnes, Business Development Manager at Vaughn for an incredible project that is on time and under budget. Thank you John! We are planning a soft opening in the first week of February and will be hosting an open house in the near future. Please stay tuned to our social media pages and we hope that you join us for the ribbon cutting and open house once the date is established.
A quick financial update, Quest finished the year strong holding $232m in assets with $150m in loans. Our net worth ratio is at a healthy 8.69% with year-end return on assets of 0.77%, which is very strong. We have 16,800 member owners and are looking forward to adding to this total as we head into 2026.
I am very proud to report that due to your loyalty and patronage Quest returned $72,296 to our member owners in the form of a dividend for share and loan holders. This dividend was posted to your share account prior to year end. Thank you for your continued patronage of Quest Federal Credit Union!
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Matthew Jennings, CEOQuest Federal Credit Union
2026 Annual Meeting
Join us for the 2026 Quest Federal Credit Union Annual Meeting!
All member/owners are invited to attend the Quest Federal Credit Union Annual Meeting to be held on March 14th, 2026. The meeting will be held at the Syndicate in Bellefontaine, OH. Breakfast will be served at 9:00am with the meeting to follow. The Syndicate is located at: 213 S. Main Street, Bellefontaine, OH 43311.
Please join us as we review the achievements of 2025 and discuss the future of Quest Federal Credit Union.
Read the incumbent nominees biographies: Board Nominee Biographies
Tickets are not required for entry, all current/active members are invited to attend. Breakfast is provided.
Explore the Possibilities!
From the CEO – December 2025
From the CEO’s Desk
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
The holidays are an amazing time of year, and I wanted to wish you all a very Merry Christmas, a Happy New Year and all the best in 2026!
Quest became a community charter credit union in 2001 serving Hardin County, expanded that to include Logan County in 2008 and shortly thereafter opening our field of membership to also include Wyandot county. We have worked extremely hard to serve these three counties well and as we have expanded our branch footprint, have understood that we are near to bordering counties that could benefit from Quest being in their communities. Our Board of Directors tasked the management team with researching and applying for a community charter, or field of membership expansion to include those neighboring counties that we have branch locations nearby to bring our outstanding member services to those area’s. I am proud to announce that on Tuesday, November 18, 2025, our Board of Directors voted to approve a charter amendment that now encompasses Crawford, Hancock, Hardin, Logan, Putnam, Seneca, Union and Wyandot counties. Effective immediately, all those that live, work, worship, or attend school in this new eight county field of membership may join and benefit from Quest’s full line of products, services and solutions. We welcome our new potential members to the Quest family, and we are looking forward to serving your personal and small business needs.
A quick financial update, Quest currently holds $225m in assets with $147m in loans. Our net worth ratio is at a healthy 8.82% with year to date return on assets of 0.751%, which is very strong. We have 16,714 member owners and are looking forward to adding to this total as we finish 2025 strong and head into a new year.
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Field of Membership Expansion Announcement
Matthew Jennings, CEOQuest Federal Credit Union
PRESS RELEASE: Field of Membership Expanded!
FOR IMMEDIATE RELEASE:
Kenton, OH — Kenton, OH – The Quest Federal Credit Union Board of Directors is announcing the addition for five counties to its field of membership, which will now include Crawford, Hancock, Hardin, Logan, Putnam, Seneca, Union and Wyandot counties.
“Community chartered federal credit unions are required to charter and serve specific, well defined communities and in our case that is typically a county. We have grown and continue to grow in areas where it would be a benefit to these surrounding counties to have access to Quest and the many products, services and solutions that we offer to consumers and small businesses” stated Matt Jennings, Chief Executive Officer.
Quest Federal Credit Union began as the Kenton Rockwell Standard Federal Credit Union in 1969 and in 2000 converted to a community charter serving all of those who live, work, worship or attend school in Hardin County. In 2008, Logan county was added to the field of membership and shortly thereafter, Wyandot county became a service area. Since that time Quest has added three new branches with the most recent addition being an office located in Carey, Ohio that is scheduled to open in early 2026.
Sarah Wirbel, Board President stated that “the Board is very proud of the outstanding service that our staff provides to our members, and we are looking forward to serving many new members in our neighboring counties. We believe that our credit union brings unique products and services as well as outstanding member service and the communities that we have added will see the benefit of being members of Quest”
Quest Federal Credit Union currently has $225m in assets serving 17.000 members with seven branch locations and is headquartered in Hardin County.
For inquiries, please contact Quest Federal Credit Union at 800-333-9571 or by email at marketing@questfcu.com.
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PRESS RELEASE: Field of Membership Expanded! posted on November 19th, 2025 by questadmin in News | Permalink
Holiday Cash Back 2025
This Holiday Season, when you make retail purchases with your Quest FCU Credit Card, earn 2.5% Cash Back for every retail shopping purchase over $1. Earn additional cash back from 11/01/2025 through 01/02/2026.
For cardholders, no additional steps are required, cash back rewards are automatically turned on for you! Simply make retail shopping purchases with your Quest FCU Credit Card and you’ll earn 2.5% cash back!
Don’t have a Quest FCU Credit Card? Apply online today and begin earning cash back with your first purchase! Apply Online Today!
From the CEO – November 2025
From the CEO’s Desk
Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.
Fall is my favorite season of the year, with the leaves changing, the temperature cooling and winter right around the corner, I wanted to wish you all a safe and happy fall season.
Quest announced in July, the groundbreaking of our latest branch in Carey, Ohio. The weather, although very hot and dry for our farmers, has been ideal for construction. The branch is coming along nicely, and the contractors are doing a great job and are ahead of schedule. Our planned opening is early Q1 of next year, but I will not be surprised if it isn’t sooner than that. I will keep our member owners up to date and we look forward to inviting you all to our grand opening in the near future.
A quick financial update, Quest currently holds $213m in assets with $147m in loans. Our net worth ratio is at a healthy 9.210% with year to date return on assets of 0.729%, which is very strong. We have 16,817 member owners and are looking forward to adding to this total as we finish 2025 strong and head into a new year.
November 4th will mark our launch of MFA or Multi-Factor Authentication for our online banking solution. We pride ourselves in maintaining a strong physical and digital security stance not just for our operations but for our member owners protection as well. Although this may take a few logins to adjust to, ultimately it is the safest way for Quest to protect your online banking security. If you haven’t already, please call or check in with one of our branches and make sure that your contact information is up to date and ready for this very necessary measure to take effect.
If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.
In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Matt Jennings, Chief Executive Officer
Groundbreaking! Click to view full image.
Matthew Jennings, CEOQuest Federal Credit Union