Indian Lake Branch Groundbreaking!

FOR IMMEDIATE RELEASE:

Quest Federal Credit Union Breaks Ground On Sixth Branch

Russells Point, OH – October 13, 2021 – Quest Federal Credit Union is proud to announce the groundbreaking of its 6th branch office in Russells Point, Ohio. The new office will be located at 148 West Main St, Russells Point. Matt Jennings, CEO of the Credit Union commented, “We look forward to adding to the Indian Lake community with our branch at Russells Point. Expect the same personal and professional service our existing members have come to expect from all of our branch locations.”

The new branch will be staffed with a VP of Branch Operations and a Loan Officer specializing in mortgage, agricultural, and consumer lending. In addition, two highly trained Member Service Representatives will be employed full time. Quest will offer a full line of personal and agricultural financial products and services to fit the needs of all Logan County residents. It is expected to open for business in the spring of 2022.

“Quest FCU and its Board of Directors made a promise many years ago to add a branch at Indian Lake, it’s taken a little while to get here, but we are excited to break ground and start this project!” said Board President, Sarah Wirbel.

Established in 1969 as Kenton Rockwell Standard Federal Credit Union, Quest Federal Credit Union is a member-owned financial cooperative open to anyone who lives, works, worships, and/or attends school in Hardin, Logan, and Wyandot Counties. Quest Federal Credit Union – Explore the Possibilities!

Media Inquiries:

Please direct all media inquiries to Matthew Jennings, CEO or Jolene Bailey, VP of Community Relations at 800-333-9571 or to mediainquiries@questfcu.com.

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Download PDF Press Release
Indian Lake Branch Groundbreaking! posted on October 13th, 2021 by in News | Permalink

Call for Candidates 2021

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 19th, 2022 at the Hardin County Armory – Kenton, OH at 9:00 am catered by the Plaza Inn Restaurant. Any eligible voting member interested in petitioning for inclusion on the 2022 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 16, 2021.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than November 16, 2021.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 US Highway 68
Kenton OH 43326
ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2021 posted on October 1st, 2021 by in News | Permalink

November 2021 Fee Change

Fee Change Notice!

Please be aware that effective November 1, 2021, Quest Federal Credit Union will charge the following fees.

Bill Pay Excess Transactions

  • Bill Pay Excess Transactions – Fees will be assessed as a pass-through charge for transactions over 15 per calendar month.

Thank you.

November 2021 Fee Change posted on October 1st, 2021 by in News | Permalink

From the CEO – October 2021

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter find you enjoying this beautiful early fall weather.

In the photo below, these are just a sampling of the thank you notes and photos that I have the pleasure to receive on behalf of Quest for our support of the Logan, Hardin, and Wyandot County fairs. I am pleased to announce that during the 2021 fair season that we supported 205 4-H and FFA exhibitors in the amount of $46,378.62. Some may ask why we support the fair sales so heavily? The answer is simple. We can use our marketing budget for fancy ad campaigns, or we can invest those dollars into the youth of our communities which equates to investing in our future. I have read countless letters and thank you notes from exhibitors that plan to use the funds for future projects, for their first car, down payment on a house, or to further their education. All of these are valid and strong reasons to make sure that our kids have a great start into adulthood and beyond. Quest is proud of our years of support, and we look forward to seeing you at next year’s fair!

The first three quarters of the year are in the books and Quest, thanks to our loyal member/owners, continues to grow and thrive during very difficult times. We are also working hard to make sure that our members that are struggling with employment issues or supply chain disruption are staying on track and keeping their credit intact. If any one of our member/owners is having trouble, it is part of our mission to help, please reach out to any staff member and we will get you in contact with fully trained and qualified staff that can assist you.

Year to date we have had strong loan and member growth; our assets are stable at $176m and delinquency continues to trend below our peer average. Thank you to our Board and our Staff for their hard work and dedication to make Quest successful. As we close out the year, I will be sure to keep you posted on our financial performance and will look forward to seeing you at our Annual Meeting, which is scheduled for March 19th, 2022, at the Hardin County Armory. Stay tuned to more details on the meeting after the new year.

In closing, thank you for your patronage. The Board of Directors and Staff would like to wish you all the best for a safe, healthy, and successful fall season. We view Quest as one big family and we are here to help, so if there is anything that we can do to make your quality of life better, do not hesitate to ask! Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
thank you cards
From the CEO – October 2021 posted on September 30th, 2021 by in From the CEO | Permalink

Loan Buyback Program

Quest Federal Credit Union will pay you CASH if you refinance an outside, existing loan with us!
Loan Buyback Program posted on September 1st, 2021 by in News | Permalink

Quest Promotion for Richardson

FOR IMMEDIATE RELEASE:

Ada, Ohio – May 20, 2021 – Quest Federal Credit Union is pleased to announce that Kayla Richardson is being promoted to the VP of Branch Operations – Ada. Kayla will assume the duties of office management effective immediately training under the departing VPBO, Patty King. “Kayla started with Quest over 7 years ago and has worked at every level of member service including her most recent position as Call Center Coordinator. I am very pleased to see one of our own move into a high-level management position and it speaks volumes to the hard work Kayla has put in and the culture that we have built at Quest” stated Tammy Sherman, Chief Operations Officer. Matt Jennings, Chief Executive Officer of Quest commented “We are sad to see Patty leave but understand that family and a family business come first. Patty has been a great asset to us and we wish her all the best in this new chapter of her life”.

Quest Federal Credit Union has 5 branch locations in Hardin, Logan and Wyandot counties serving 15,000 members and holding $178m in assets.

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Kayla Richardson
Quest Promotion for Richardson posted on May 20th, 2021 by in News | Permalink

From the CEO – April 2021

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

I hope this letter find you enjoying spring weather even though as I write this there is snow on the ground in late April. No worries, its Ohio so I am quite certain that the weather will change multiple times over the next few days. Lobbies are open and we are back to full service in person and through our drive ups. Its great to have members back inside where we can engage far easier than over a phone. Thank you all for your willingness to bear with us through difficult times. We learned a tremendous lesson of how we can still maintain operations even without face-to-face contact and again, we thank you for working through this process. Hopefully, we are back open for good and we can all return to more normal very, very soon.

I have several topics to offer an update on for our members. First, Quest was approached by the Board of the UAP Employees FCU located in the Triumph Thermal plant in Forest, Ohio about a potential merger. I am happy to announce that on April 15th, the members of UAP voted overwhelmingly to become a part of the Quest family. We are working diligently now to merge the member data into our system and hope to have that finalized by mid-May. We look forward to offering our new UAP members the full line of products and services that Quest members have come to expect. Second, we continue to plan for our expansion at Indian Lake. As you know, cost of construction is high and ever increasing but we are working with our general contractor, W. Lewis Construction to manage that cost and make sure that we stay within our designated budget to keep the project on schedule for completion by spring 2022.

Our Board of Directors met on April 20th for their monthly and annual re-organizational meeting. Sarah Wirbel was re-elected as President, Allen Barret as Vice President, Karen Breidenbach as Secretary and Cam Hemmerly as Treasurer. Credit Committee will be chaired by David Sturgeon this year and Randy Buxton will serve as Chair of the Supervisory Committee.

The new year is off to a strong start financially and Q1 showed stronger than normal loan growth, very high deposit growth due to tax season and the third round of stimulus payments and member growth has been exceptional. Please contact any of our branch locations for all your savings, loan or mobile banking needs and I will keep you posted as the year progresses on our financial performance.

In closing, thank you for your patronage. The Board of Directors and Staff would like to wish you all the best for a safe, healthy and successful 2021. We view Quest as one big family and we are here to help, so if there is anything that we can do to make your quality of life better, do not hesitate to ask! Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2021 posted on April 27th, 2021 by in From the CEO | Permalink

Spring Loan Special

Summer Special

Quest Federal Credit Union is offering a rate discount of 0.50% OFF on cars, trucks, boats, motorcycles, recreational vehicles, personal watercraft, and more!

For qualified borrowers, Quest is offering our great rates and personal service to help you make this summer a great one! Already have a new car, motorcycle, boat, RV, or other toy loan, bring it to Quest and let us refinance it for you, you’ll still earn the rate discount!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US Highway 68
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101
Contact: Krane Stahler
& Emily Heilman
Jessica Shepherd
& Anthony Wack
Jennifer Nelson Chasidy Pond Richard “Rick” Clark

Rate discount for qualified borrowers only. Rate discount on refinanced items does not apply toward loans currently with Quest Federal Credit Union. Rate discount eligible from 4/20/2021 through 6/20/2021.

Spring Loan Special posted on April 20th, 2021 by in News | Permalink

PRESS RELEASE: UAP FCU MERGER

FOR IMMEDIATE RELEASE:

Forest, OH – April 16, 2021 – The members of UAP Employees Federal Credit Union have voted to merge their balance sheet and memberships into Quest Federal Credit Union. A vote was held with a final tabulation taking place on April 15th at the UAW Local 1033 Union Hall. The merger effective date will be April 30th, 2021.

The Board of Directors of UAP FCU approached the Board of Quest in the fall of 2020 about the potential of partnering in a merger to enhance offerings to their members. The Quest Board of Directors welcomed the opportunity to bring the UAP members into the Quest family. Board President Sarah Wirbel stated “We are very happy to have the opportunity to bring the UAP members into our credit union and we look forward to serving their needs as we move forward together”. Quest Federal Credit Union offers a full line of financial products and services including loans of all types, mobile and online banking, instant issue card services and many more. “I believe that the UAP members will see a tremendous benefit by becoming members of Quest. Not only do we offer multiple branch locations across the region but we have a large network of ATM’s and shared branching locations that make banking easy and free just about anywhere you work or travel. Member benefits and keeping the cost of those benefits as low as possible is at the heart of every decision we make and I am pleased that we can now offer those same benefits to our new UAP members” commented Matt Jennings, CEO of Quest.

UAP Employees FCU is located in the Triumph Thermal plant in Forest. Quest Federal Credit Union was founded in 1969 as the Kenton Rockwell Standard Federal Credit Union and from that time has grown to 15,000 members and $175m in assets serving a three county area including Hardin, Logan and Wyandot counties.

Contact:
Brian Sprang
bsprang@questfcu.com
12837 US Highway 68
Kenton, OH
Ph: 800-333-9571 x1116
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PRESS RELEASE: UAP FCU MERGER posted on April 16th, 2021 by in News | Permalink

Public Auction – April 21, 2021

ATTENTION!

Quest Federal Credit Union is announcing a public auction on April 21, 2021 @ 4:00pm for the following items:

  • 2016 Hyundai Accent- Red, (rebuilt salvage title) Mileage: 70,407
  • 2006 GMC Sierra- Tan, Mileage: 246,141
  • 2006 Pontiac G-6- Grey, Mileage: 206,490
  • 2004 Ford F150 XLT Super Crew 4WD- Black, Mileage: 159,535
  • 2003 Chevrolet Silverado 2500 HD LS 4WD- Green, Mileage: 164,387
  1. Vehicles will be available for viewing on 4/16/2021 at our Main Office, address below
  2. In the event of severe weather, auction will be held indoors
  3. All vehicles sold “as is”, we reserve the right to reject any and all bids
  4. PLEASE FOLLOW SOCIAL DISTANCING GUIDELINES/OH DEPT. OF HEALTH GUIDELINES

For additional info, contact:

Angela Newland @ 419-675-2442

Matt Jennings @ 419-674-4998

Auction location:

Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326

HYUNDAI
CHEVROLET
GMC
PONTIAC
FORD
Public Auction – April 21, 2021 posted on April 12th, 2021 by in News | Permalink