Don’t Tax My Credit Union

Don’t Tax My Credit Union!

Quest Federal Credit Union needs your help!

At Quest Federal Credit Union, it’s our mission to help our members fulfill their dreams and meet their financial goals. A mission made possible by the credit union federal income tax status.

The credit union federal tax status allows credit unions to offer better rates, lower fees, and better services to their members and communities. This tax status pays off year after year, with a 1,300% return on investment.

With tax reform underway, banks are urging Congress to eliminate the credit union tax status, trying to eliminate competition. This would eliminate the services that Quest Federal Credit Union provides, hurting our members and our community.

Simply put, a new tax on credit unions is a tax on you.

Now is the time to let Congress know that credit unions are essential to the communities they serve and oppose any attempt to remove the credit union tax status.

Tell Congress: Don’t Tax My Credit Union!

Thank you for your attention to this, we appreciate your support and your membership here at Quest Federal Credit Union. Should you have any questions or concerns, please don’t hesitate to reach out. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
Don’t Tax My Credit Union posted on April 25th, 2025 by in News | Permalink

May 2025 Fee Change

Fee Change Notice!

Please be aware that effective May 1, 2025, Quest Federal Credit Union will charge the following fees.

Debit Card/Credit Card Replacement Fees

  • Replacement costs for debit cards and credit cards will increase to $10/card.

Thank you.

May 2025 Fee Change posted on April 1st, 2025 by in News | Permalink

Spring 2025 Deposit Special

Spring 2025 Share Certificate Special

Quest Federal Credit Union is offering a Share Certificate special for a 24-month deposit earning 4.39% APY*.

Let your money make you some money! Open a new Share Certificate and earn 4.39% APY (4.3% APR) for 24-months.

$10,000 minimum deposit required, new money CDs only. For more information stop by any branch and ask about our Share Certificate special.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W. Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1018

* APY = Annual Percentage Yield. APR = Annual Percentage Rate. New money CDs only. $10,000 minimum deposit. Penalty for early withdrawal.

Spring 2025 Deposit Special posted on April 1st, 2025 by in News | Permalink

Spring Toy Special 2025

Spring Toy Special 2025

Looking for a new boat, RV, PWC, motorcycle, or other toy? Take advantage of a 0.50% APR rate discount for a very limited time offer from Quest Federal Credit Union.

Quest Federal Credit Union wants you to have a great summer of maximum fun! For new, used, or refinanced toys, take 0.50% APR off your qualified loan rate.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1031
Contact: Jessica Shepherd
& Carter Kauble
Emily Heilman
& Mackenzie Wallace
Jennifer Nelson Chasidy Pond Katie Fitzgerald Cierra Claybaugh

Rate discount for qualified borrowers only. Rate discount eligible from 4/1/2025 through 6/1/2025. APR = Annual Percentage Rate

Spring Toy Special 2025 posted on April 1st, 2025 by in News | Permalink

From the CEO – April 2025

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.

Quest has started the year off on good footing, growing to $205m, with loans over $137m, Net worth at 9.09% and delinquency decreasing to 0.69% as of February close. All in all, Quest is growing, and we are financially strong.

Saturday, March 15th marked our 56th Annual Meeting of Member Owners and we had a fantastic breakfast served by More than just BBQ and enjoyed the beautiful, although rainy Memorial Park Golf Course views. President Sarah Wirbel updated the attendees on our successes in 2024, Cam Hemmerly summarized our financial performance for year end 2024 and I updated those present on our plans for 2025. Vice President Ron Rogers completed the nominating cycle for 2025. Returning to the Board of Directors are Sarah Wirbel, Cam Hemmerly and Luke Larrabee with Austin Oglesbee returning to the Credit Committee. I also had the pleasure of recognizing the Board and Staff Members for their years of service and they are as follows; Service awards were presented to Shenan Kelly, Luke Larrabee and Hilary Dalton for 5 years. Kelly Rickenbacher and Emily Heilman for 10 years. Angela Newland and Tracy Hollinger for 15 years. Karla Lowe and Jennifer Musson for 20 years. Deb Houser and Paige Wallace for 25 years. Vickie Roszman for 30 years and Allen Barrett for 35 years.

We are excited to announce and launch our Quest Tiered Rewards Program that pays you in points for nothing more than using your credit union! You can accumulate points for most all products and services that Quest offers and then use those points for Quest Swag, interest bumps on CD’s, or offsetting costs of card replacement, fee reductions, etc. Check out your points by logging into online banking or by inquiring with the frontline Member Service Representatives at any of our convenient branch locations. You can also check out our new online store for Explorer Tier Rewards point redemptions – go to: https://store.questfcu.com and have a look!

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2025 posted on March 24th, 2025 by in News | Permalink

PRESS RELEASE: 2025 Annual Meeting

FOR IMMEDIATE RELEASE:

Kenton, OH — Saturday, March 15th, 2025 marked the 56th Annual Meeting of member/owners of Quest Federal Credit Union. The meeting was held at the Memorial Park Golf Club conference room and breakfast was served by Moore Than Just BBQ. Board President Sarah Wirbel updated the attendees on Quest’s successes in 2024, Cam Hemmerly summarized the financial performance reports for year-end 2024, and Matt Jennings updated those present on plans for 2025 and beyond. Vice President Ron Rogers completed the nominating cycle for 2025. Returning to the Board of Directors are Sarah Wirbel, Cam Hemmerly, and Luke Larrabee; Austin Oglesbee will be returning to the Credit Committee. Matt Jennings had the pleasure of recognizing the Board and Staff Members for their years of service and they are as follows; Service awards were presented to Shenan Kelly, Luke Larrabee, and Hilary Dalton for 5 years. Kelly Rickenbacher and Emily Heilman for 10 years. Angela Newland and Tracy Hollinger for 15 years. Karla Lowe and Jennifer Musson for 20 years. Deb Houser and Paige Wallace for 25 years. Vickie Roszman for 30 years. Allen Barrett was recognized for 35 years of volunteer service to the credit union.

Quest Federal Credit Union serves those who live, work, worship, or attend school in Hardin, Logan, and Wyandot counties. Quest ended the year with $201,939,261 in assets, 16,361 members, 9.17% Net Worth, and six branch locations serving member/owners.

For more information about Quest Federal Credit Union, go to https://questfcu.com or find us on Facebook at https://www.facebook.com/Questfederalcu.

###

Service Award Winners

Annual Meeting

PRESS RELEASE: 2025 Annual Meeting posted on March 18th, 2025 by in News | Permalink

2025 Annual Meeting

AnnualMeetingNotice2025

Join us for the 2025 Quest Federal Credit Union Annual Meeting!

All member/owners are invited to attend the Quest Federal Credit Union Annual Meeting to be held on March 15th, 2025. The meeting will be held at the Memorial Park Golf Course in Kenton, OH. Breakfast will be served at 9:00am with the meeting to follow.

Please join us as we review the achievements of 2024 and discuss the future of Quest Federal Credit Union.

Tickets are not required for entry, all current/active members are invited to attend. Breakfast is provided.

Explore the Possibilities!

2025 Annual Meeting posted on February 24th, 2025 by in News | Permalink

2025 Scholarship Program

2025ScholarshipProgram

Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available nine (9) $500 scholarships for those high school students who will be continuing their education following graduation.

ELIGIBILITY

  • 3.0 GPA or higher
  • Will attend an 2- or 4-year accredited university, college, or technical school
  • Students in Hardin, Logan, or Wyandot counties are eligible, also if you reside outside these counties, but have a parent or grandparent that is a Quest member you are eligible.
The eligibility requirements have changed from the 2016 program. If you have questions about eligibility, please DO NOT HESITATE to contact us and ask! Email us at questadmin@questfcu.com

SELECTION PROCESS

  • Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2025

 APPLICATION DEADLINE

Mail to:

Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326

2025 Scholarship Program posted on February 3rd, 2025 by in News | Permalink

Explorer Tier Rewards Store Open!

ETR Store Image

🎉Welcome to our Explorer Tier Rewards Program!🎉

Over the past 6 months, Quest Federal Credit Union has been rolling out our ETR Program to benefit all our amazing members! ✨

🌟 How it works:

ETR Points are earned monthly based on your use of Quest Federal Credit Union products and services. Here’s what you can do with your points:

  • 👉 Redeem for Quest Merchandise & Logowear 👕
  • 👉 Bump up your CD % 📈 (New CDs only*)
  • 👉 Lower loan rates 📉 (New loans only**)
  • 👉 Waive fees on multiple products 💸

💡 Check your points:

Log in to your Quest FCU Mobile App or Online Banking and visit the Explorer Tier Rewards section to see your points balance. Then, head to our Store to explore all the exciting ways to redeem them! 🛍️

🌐 Visit our store now: https://store.questfcu.com/

📞 Got questions? Call us at 800-333-9571—we’re here to help!

* – CD rate increase valid for new CDs only
** – Loan rate decrease valid for new loans only

Explorer Tier Rewards Store Open! posted on January 24th, 2025 by in News | Permalink

From the CEO – December 2024

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.

Quest is rounding out the year and we are performing quite well. Currently we have ROA of 0.77% year to date, Net Worth stands at 9.22% and our Loans to Shares are very strong at 76.53%. Delinquency is higher than we prefer at 0.92% but with that said, there are a few struggling loans that will return to performing and this number will be less than half of what it is now. Assets ended October at $196.5m, which has been $11m in growth since year end. All in all, Quest is growing, and we are financially strong.

Once our card transition was completed, we began issuing our cash back rewards program on credit cards and reward points on debit cards. Check out your regular shares for the cash back rewards that are posted to your account monthly. We are excited to announce and launch our Quest Tiered Rewards Program that pays you in points for nothing more than using your credit union! You can accumulate points for most all products and services that Quest offers and then use those points for Quest Swag, interest bumps on CD’s, or offsetting costs of card replacement, fee reductions, etc. Check out your points by logging into online banking or by inquiring with the frontline Member Service Representatives at any of our convenient branch locations. You can also check out our new online store for Explorer Tier Rewards point redemptions – go to: https://store.questfcu.com and have a look!

I am very pleased to report that Quest members have responded well to the new Treasurer of State’s Home Buyer Plus Program. The program is designed to encourage savings for a down payment or closing costs on a home. It doesn’t have to be a first home and can be used for any primary residence as long as the member is an Ohio resident age 18 or older and the home to be purchased is located in Ohio. If you haven’t explored this opportunity and if you are planning for a home purchase in the future, please check out the website or feel free to stop at any office and the Member Service Representatives would be happy to answer any questions you may have and facilitate the account opening process.

Check out the Ohio Homebuyer Plus Program details!

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – December 2024 posted on December 1st, 2024 by in News | Permalink