2019 Scholarship Program

2019ScholarshipProgram

Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available six (6) $500 scholarships for those high school students who will be continuing their education following graduation.

ELIGIBILITY

  • 3.0 GPA or higher
  • Will attend an 2- or 4-year accredited university, college, or technical school
  • Students in Hardin, Logan, or Wyandot counties are eligible, also if you reside outside these counties but have a parent or grandparent that is a Quest member you are eligible.
The eligibility requirements have changed from the 2016 program. If you have questions about eligibility, please DO NOT HESITATE to contact us and ask! Contact Us or email us at questadmin@questfcu.com

SELECTION PROCESS

  • Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2019

 APPLICATION DEADLINE

Mail to:

Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326

2019 Scholarship Program posted on February 8th, 2019 by in News | Permalink

Member Assistance Program

Member Assistance Program

ASSISTANCE MAY BE AVAILABLE FOR MEMBERS OF QUEST FCU IMPACTED BY THE CURRENT GOVERNMENT SHUTDOWN.

As a member/owned financial cooperative, Quest FCU is committed to the credit union philosophy of “people helping people”, especially during times of hardship due to extreme circumstances. Quest FCU may be able to assist federal government employees during the current government shutdown.

If you are a federal employee and are experiencing an interruption to your income or are in need of emergency funds due to the shutdown, please feel free to contact Quest as services may be available to help you with your financial needs. We may have options to assist you with your current Quest FCU loan payments and we can provide you with access to personal loans that may allow for deferred payment or other interest saving options to provide financial support.

To access these options:

  • Contact Quest FCU at 800-333-9571 and ask to speak to a loan officer. Refer to this message or to your current situation as a federal employee.
  • Stop by any of our 5 branch locations and ask to speak to a loan officer.
  • Email us at contactus@questfcu.com and we will have a member of our lending team contact you at your convenience.

Quest FCU understands that everyone’s needs are different during this difficult time and this is not something that you can budget for. We are here to support you during this unexpected situation.

(For participation in this offer of assistance, please be ready to present necessary documentation citing employment, income verification, or other supporting documentation. Thank you for your understanding.)

Member Assistance Program posted on January 17th, 2019 by in News | Permalink

Quarterly Newsletter – January 2019

Discovery has landed!

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Please note: The date for the annual meeting has been changed to April 6, 2019. Discovery Newsletter was updated to reflect the new date. Thank you.,

Thank you!

Quarterly Newsletter – January 2019 posted on January 4th, 2019 by in Newsletter | Permalink

2019 Annual Meeting

AnnualMeetingNotice2019

Join us for the 2019 Quest Federal Credit Union Annual Meeting on April 6, 2019!

All member/owners are invited to attend our 50th Annual Meeting. The meeting will be held at the Hardin County Fairgrounds Community Building. Breakfast will be served at 9:00am with the meeting to follow.

Tickets are $0.50 per member attending, or $5.00 for each non-member attending. Tickets can be purchased in advance and include breakfast, please purchase by April 1, 2019. Tickets may not be available at the door.

Please join us as we review the achievements of 2018 and discuss the future of Quest Federal Credit Union, as well as celebrate the past 50 years of service to our member/owners and communities!

Review the biographies for Quest’s 2019 Board of Directors nominees.

Explore the Possibilities!

2019 Annual Meeting posted on January 3rd, 2019 by in News | Permalink

From the CEO – January 2019

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

2019 marks a special date in our history as this will be our 50th year serving our member/owners and the communities we call home. The Kenton Rockwell Standard Federal Credit Union was founded in 1969 and since that time has grown to serve 3 counties and 14,000 members with $118m in assets. During our first 50 years we have changed our name to encompass Hardin County and following our merger with the Logan Community FCU, we became Quest Federal Credit Union. Our name and trademarked compass logo has become a staple in our communities, is recognizable all across our great state and epitomizes our desire to continually search for the best products and services we can offer to our member/owners.

Save the date of March 16th for our 50th Annual Meeting where we will kick off our anniversary celebration. Throughout the year we will offer specials in honor of our 50th that will provide a reward and a thank you to all of our member/owners for your continued patronage. We are excited and I am confident you will be as well.

A quick update on our 2018 financials. As we round out the 4th quarter, we are proud to announce that we have surpassed and sustained $118m in assets, we have 11% loan growth and 7% share growth for the year and our ROA or return on assets is set to hit our goal of 0.80%. Delinquency remains low for our peer group finishing at 1.10% and our member/owner growth is at 3.50%. This marks another great year for Quest with clean and concise audit and exam results and also marks our 54th consecutive period with a Bauer 5 Star Rating. Our strong financial performance is a testament to the vision of our Board, the diligence of our management team, the efficient work of our Staff and the loyalty of our member/owners.

As we embark on a new year, the Board and Staff of Quest want to wish our member/owners health, happiness and all the best in 2019. We look forward to celebrating with you as we progress through our 50th year!

In closing, I welcome any comments, suggestions or questions from our member-owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

50 Years
Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – January 2019 posted on January 2nd, 2019 by in From the CEO | Permalink

From the CEO – October 2018

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the third quarter of 2018.

2018 has continued to be another very strong year for Quest. Our Upper Sandusky and Bellefontaine offices have come to life with loans and we are averaging over $2m monthly in loan volume across all of our branch locations. Deposits are also performing well and as interest rates increase we expect savings and certificates to grow as return on investment for our members improves. Keep an eye on our interest rates as we move forward, Paige Wallace our CFO does an excellent job monitoring rates and making sure that our members receive the best rate we can offer. Currently we have $117m in assets as of August 31st and our membership has blossomed to 13,680. Net income for the period January 1, 2018 through August 31, 2018 is $455,869 with a solid 0.595% ROA year to date and climbing! Delinquency continues to be low at 1.16% which is very good and exactly where we would expect for our peer group. Loans have grown by $6.9m year to date. I will continue to keep our member owners updated as we move close out 2018 but it is evident that our strategic planning process is working and our performance is matching our expectation.

Summer and early fall is always a busy time for our members with the county fair season, vacations and back to school for the kids. Quest participated in all of our county fair livestock sales and we are proud to report that we helped support the youth in our communities. We know these funds are reinvested in next year’s 4H or FFA projects, are put into savings, are used for a first car or a college education and we believe that it is a priority to continue this support in building a better future for our children. Quest had a busy student loan season with a near record amount of student loans made to locally young people entering into or returning to college to continue their educations. We offer a full line of student loan services as well as student loan consolidations. If you are a graduating or graduated student and have student loans coming due this fall, don’t hesitate to reach out to a loan officer in your local branch for more information or visit the link below on our site.

Fall is upon us and we wish you all a safe and happy harvest season and best of luck to all of our area sports teams as they compete in football, soccer, volleyball and cross country. Be safe in your travels and watch out for school buses and farm equipment!

In closing, I welcome any comments, suggestions or questions from our member-owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2018 posted on October 3rd, 2018 by in From the CEO | Permalink

Quarterly Newsletter – October 2018

Discovery has landed!

The newest edition of Discovery, Quest Federal Credit Union’s quarterly newsletter is now available.

Click here to read Discovery!

Thank you!

Quarterly Newsletter – October 2018 posted on October 1st, 2018 by in Newsletter | Permalink

Call for Candidates 2018

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 16th, 2019 at the Hardin County Fairgrounds Community Building – Kenton, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2019 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 16, 2018.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 17, 2018.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 St Rt 68 S.
Kenton OH 43326
ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2018 posted on September 30th, 2018 by in News | Permalink

From the CEO – May 2018

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the first quarter of 2018 and to summarize our Annual Meeting.

2018 has started out very strong, as expected. When we expanded to Upper Sandusky in late 2016 we knew that we would have 4-6 quarters of reduced net income as we offset the cost of our new branch but the reduction has subsided and Quest is back to performing at a pre-expansion level. We currently have $119m in assets as of March 31st, 2018 and our membership has blossomed to 13,771. Net income for the period January 1, 2018 through March 31, 2018 is $141,186 with a solid 0.49% ROA year to date and climbing! Delinquency continues to be low at 0.68% which is exceptional. Loans have grown by $2.1m year to date. I will continue to keep our member owners updated as we move through the year but our strategic planning process is working and our performance is matching our expectation.

Our Annual Meeting was held on Saturday, March 17 at the Plaza Inn Family Restaurant where breakfast was served and enjoyed by all. Our nominating chairman, Allen Barrett announced that the election process was complete and that Richard “Dick” Wilcox, James F. Ramge and Nikki Haushalter were re-elected to new terms on the Board of Directors and John “Pete” Gunn was re-elected to Credit Committee.

I recognized our service award winners and this is one of my favorite duties of the year. The service of our board and committee members is 100% voluntary and other than the occasional shirt, hat or meal at the meetings, they receive no compensation at all for their hard work and dedication to our credit union. That is an amazing thing to me and I wanted to sincerely compliment and congratulate our Board and Committee members that reach milestones in their service this year. Nikki Haushalter and Cam Hemmerly – 5 years, David Sturgeon – 15 years, Ron Rogers – 20 years, Jim Ramge – 25 years and a special thank you to Board Member and Security Officer Jeff Beach for 30 years. Staff members recognized were Patty King and Krane Stahler – 5 years, Tobi Collins and Deb Preston – 20 years and Sherrill Titus – 30 years. All of these service awards are what makes Quest special. Whether it be 5 or 35 years, we have truly dedicated volunteers and employees who take their work serious and respect the opportunity they have been given by the founders of our credit union. Congratulations to all and I look forward to working with you for many years to come.

Summer is right around the corner and we wish you all a safe and happy season. Be safe in your travels and let our Member Service staff know if we can help with those travel plans in anyway. Debit and Credit cards are set with geographic limitations to avoid fraud on your behalf so if travelling, take a moment to give us a call and make sure we have you setup appropriately to make your time away as enjoyable as possible.

In closing, I hope you and your families have a very Safe & Happy end of Summer and early Fall! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – May 2018 posted on May 3rd, 2018 by in From the CEO | Permalink

Titus Celebrates 30 Years

Titus Celebrates 30 Years!

May 4th, 2018 marks Sherrill Titus’ 30th year with Quest Federal Credit Union formerly Kenton Rockwell Standard Federal Credit Union. At that time, her hire brought the staff to 4 employees. Sherrill was hired by Betty Collins as a part time teller (Friday’s only) while finishing her accounting degree.

Soon she was moved to teller, then promoted to head teller, then to the Credit Union accountant which ultimately lead to her current position as Chief Accounting Officer overseeing 5 branches and $119 million in assets.

When asked what the biggest change in her 30 years at Quest has been, her response was immediate, “how technology has streamlined my job. Reports are now a keystroke away, it’s no longer a pen to excel sheet task.”

When asked what the biggest advantage of has been working at Quest, she said, “without a doubt, I always felt I was a parent first, even working full time with a husband and 2 small children. Quest encourages a family first atmosphere, if you need to leave at minutes notice, there is no hesitation from management.”

Sherrill says she has no plans to retire anytime soon. She resides in rural Kenton with her husband, Roger and she has 2 daughters, Stacy (Tyler) Craig and Ashley (Zach) Heilman and granddaughter Aubrey.

Sherrill Titus
Titus Celebrates 30 Years posted on April 30th, 2018 by in News | Permalink