2020 Annual Meeting

AnnualMeetingNotice2020

Join us for the 2020 Quest Federal Credit Union Annual Meeting on March 21, 2020!

All member/owners are invited to attend our 2020 Annual Meeting. The meeting will be held at the Plaza Inn Family Restaurant . Breakfast will be served at 9:00am with the meeting to follow.

Tickets are $5.00 for each person attending. Tickets can be purchased in advance and include breakfast (provided by The Plaza Inn Restaurant, please purchase by March 14, 2019. Tickets may not be available at the door.

Please join us as we review the achievements of 2019 and discuss the future of Quest Federal Credit Union, as well as celebrate the past 50 years of service to our member/owners and communities!

Review the biographies for Quest’s 2020 Board of Directors nominees.

Explore the Possibilities!

2020 Annual Meeting posted on February 3rd, 2020 by in News | Permalink

Digital Empowerment for Parents

DigitalEmpowermentEvent2020

Join Quest Federal Credit Union and co-sponsor, Mid-Ohio Energy Cooperative for an informative seminar entitled “Digital Empowerment for Parents”.

This seminar is intended for adults and parents of teens & young adults to inform and help identify areas where parents can take an active role in informing their teens about online safety, online security, real threats facing online and digital services such as social media and other applications.

The event is free to the public and is being hosted by Quest Federal Credit Union with the partner agencies listed below. The host, Scott Frank is an ICAC investigator and internet safety expert.

Seating is limited, adults and parents only please. RSVP is not required, but appreciated (send RSVP via email to marketing@questfcu.com if you do not use Facebook).

Download Flyer  RSVP via Facebook

Event Info:

Date: March 12, 2020

Date: 6:30-8:30pm

Location: Community Room @ Mid-Ohio Energy Cooperative
1210 W Lima St
Kenton, OH 43326

Event Partners:

  • Ada Exempted Village Schools
  • Hardin Community School
  • Hardin Northern Local School District
  • Kenton City School District
  • Midwest Regional Educational Service Center
  • Ridgemont Local School District
  • Riverdale Local Schools
  • Upper Scioto Valley School District
  • Hardin County Ministerial Association
  • Ada Police Department
  • Hardin County Sheriff’s Department
  • Kenton City Police Department

Event Topics:

  • CURRENT TRENDS / DARK WEB
  • APP FUNCTIONALITY
  • COVERT APPS / HIDDEN FEATURES
  • CYBER BALANCE & RESPECT
  • ONLINE RELATIONSHIPS / SEXTING
  • ADULT CONTENT
  • START EMPOWERMENT STRATEGY
  • INVEST – INSPIRE – IMPACT
  • RESOURCES FOR PARENTS
Digital Empowerment for Parents posted on February 3rd, 2020 by in News | Permalink

2020 Scholarship Program

2020ScholarshipProgram

Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available six (6) $500 scholarships for those high school students who will be continuing their education following graduation.

ELIGIBILITY

  • 3.0 GPA or higher
  • Will attend an 2- or 4-year accredited university, college, or technical school
  • Students in Hardin, Logan, or Wyandot counties are eligible, also if you reside outside these counties but have a parent or grandparent that is a Quest member you are eligible.
The eligibility requirements have changed from the 2016 program. If you have questions about eligibility, please DO NOT HESITATE to contact us and ask! Contact Us or email us at questadmin@questfcu.com

SELECTION PROCESS

  • Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2020

 APPLICATION DEADLINE

Mail to:

Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326

2020 Scholarship Program posted on February 3rd, 2020 by in News | Permalink

From the CEO – February 2020

From the CEO’s Desk

Hello, my name is Matt Jennings and I am the Chief Executive Officer of Quest Federal Credit Union.

What an amazing end to our 50th year! On December 31st, 2019 Quest paid a dividend to our member/owners in the amount of $50,000. This dividend marked the calendar year end to year 50 and was shared by savers and borrowers alike. As we progressed through the year we believed that we needed to share our financial success with our membership and we hope that you enjoyed the extra funds that appeared in your account on New Year’s Day!

Quest closed out the year with a strong bottom line ending the period with an ROA of 0.569% or $682k which was within our target window for 2019 and includes the payout of the $50k dividend to our member/owners. Member/owner growth was very good with a final rate of +4.03% taking us to 13,956 total membership. Loan growth was once again a high point for the year. We averaged $2.9m in loan volume monthly for the year and finished with a positive growth figure of 12.33%. Share growth followed suit with a great year, growing our deposits by 5.679%. Delinquency, which is a primary indicator of the quality of our lending standards came in at 0.861% and that mirrors the national average for our peer group of credit unions. Lastly, the amount of equity or net worth that you as a member/owner hold in reserve with Quest is at a stable 9.497% or $12.4m. All told, 2019 was another banner year for Quest financially and another reason to share our success by declaring a year-end dividend.

A quick update on future planning. In the summer of 2020 we plan to give our Bellefontaine office a fresh new look. I look forward to seeing this improvement for our member/owners and staff in Bellefontaine. We have purchased a lot in Russells Point and will be developing our plans for expansion this year as well. We will continue to offer the latest and greatest products and services and have already launched an updated version of our mobile app and its still January! As you know, Quest is not just our name but the journey that we are on every day to make our service culture and product offering the best it can possibly be and to lead the market.

In closing, thank you for a great first 50 years! Without the continued patronage of our member/owners we would not be able to achieve the sustained success that has come to define Quest. I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

50 Years
Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – February 2020 posted on January 28th, 2020 by in From the CEO | Permalink

2020 Balance Transfer Special

Balance Transfer Special

Are you feeling pressure from a high-interest credit card? Want to ease into the New Year and SAVE $$$?

With the Quest Mastercard, you can enjoy low, fixed rates on your credit card with great rewards! Quest Federal Credit Union is pleased to offer members the opportunity to save on balance transfers, with 0.00% APR on eligible balance transfers and NO FEES associated with eligible balance transfers. Beginning with your first balance transfer, receive 6 months of 0.00% APR on your balance transfer.

DON’T HAVE A QUEST CREDIT CARD? INTERESTED?Apply online today

ACT QUICKLY! – Balance Transfer Special is only available from January 21 through March 31, 2020.

LEARN MORE ABOUT THE QUEST CREDIT CARD

Existing balances on Quest Mastercard credit cards are not eligible for 0.00% APR balance transfer special rate.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101
Contact: Krane Stahler
& Emily Heilman
Jessica Shepherd
& Anthony Wack
Jennifer Nelson Chasidy Pond Richard “Rick” Clark
2020 Balance Transfer Special posted on January 21st, 2020 by in News | Permalink

2019 Holiday Skip-A-Pay

SkipAPayHoliday2019

It’s back! Quest Federal Credit Union is pleased to announce to our membership that from November 1, 2019 through January 31, 2020, the Skip-A-Pay option is available again for a limited time!

Skip-A-Pay

With Skip-A-Pay, eligible loan payments may be skipped. Participation in the Skip-A-Pay program is allowed one (1) time annually, for each qualifying loan product. Eligible members can choose to skip a payment in person by requesting the skip with a Member Service Representative (MSR) or online, through the It’s Me 247 online banking platform. When skipped, a loan product’s maturity date and calculated interest payment for the next scheduled payment will be automatically updated and maintained in the system.

Eligibility Requirements:

  • Members with a credit score of 640 or higher at the time of application
  • Members having a qualifying product for more than ninety (90) days
  • Members may take part in Skip-A-Pay for each qualifying loan

Eligible Loans:

  • Share secured loans
  • Unsecured closed end loans
  • New/used auto/RV loans
* Real estate loans, HELOC, AG*Quest loans, and secured/unsecured lines of credit (including Quest credit card) accounts are not eligible for Skip-A-Pay.

Common Questions:

Will the payment I’m skipping extend my loan term?
  • Yes, the maturity date of your loan will be extended by one month.
Will the loan continue to accrue interest for the month I skipped?
  • Yes, skipping this payment will increase the overall amount of finance charges for this loan.
Are there fees associated with the Skip-A-Pay program?
  • Yes, a $35 fee will be charged for each loan payment that is skipped.
When can I skip a payment?
  • Quest Federal Credit Union will designate 2 windows during the calendar year (January through December), during which eligible members can skip a payment for qualifying loan products. Notifications will be made and dates published as determined by credit union management.
Can I skip a payment during the Back-to-School and Holiday Skip-A-Pay windows?
  • No, members are only permitted to skip 1 payment annually for each loan held by a member.
Is the Skip-A-Pay program effective forever?
  • No, Quest Federal Credit Union can terminate this program at any time at the discretion of the board of directors or management.
Will my automatic transfers (AFT or ACH) be stopped for this month?
  • No, adjustments to automatic transfers will have to be made in person with an MSR or through online banking. It is the responsibility of the member to request or perform adjustments to automatic payments already in the system.
2019 Holiday Skip-A-Pay posted on November 1st, 2019 by in News | Permalink

Quest Honors Past Board President

Quest Honors Past Board President

Quest Federal Credit Union would like to honor and recognize the passing of Norman J. Johnson, former Board President and longtime Board Member. The Board and Staff of Quest Federal Credit Union offer our deepest condolences to the family and thank Norm for his vision, dedication, and many years of service to Quest Federal Credit Union, formerly known as Kenton Rockwell Standard Federal Credit Union.

As a founding member of the credit union, Norm helped to establish the credit union in 1969 with other employees of the Kenton Rockwell plant. The employee-operated credit union grew to become a leading financial institution serving member-owners in Hardin, Logan, and Wyandot Counties. Quest Federal Credit Union would again, like to honor the life and accomplishments of Norman J. Johnson.

Norman J Johnson
Quest Honors Past Board President posted on October 17th, 2019 by in From the CEO | Permalink

Call for Candidates 2019

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on March 21st, 2020 at the Plaza Inn Family Restaurant – Mt. Victory, OH at 9:00 am. Any eligible voting member interested in petitioning for inclusion on the 2020 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 16, 2019.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 20, 2019.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 US Highway 68
Kenton OH 43326
ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2019 posted on September 30th, 2019 by in News | Permalink

September Loan Special

Summer Special

Looking for a new or used vehicle heading into the Fall? Be sure to take advantage of a 0.50% APR rate discount this month at Quest Federal Credit Union.

Already have your dream vehicle? Looking for a better rate or a lower payment? Refinance your vehicle with Quest Federal Credit Union and get the same 0.50% rate discount during the month of September!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101
Contact: Krane Stahler
& Emily Heilman
Jessica Shepherd
& Anthony Wack
Jennifer Nelson Chasidy Pond Richard “Rick” Clark

Rate discount for qualified borrowers only. Rate discount on refinanced items does not apply toward loans currently with Quest Federal Credit Union. Rate discount eligible from 9/1/19 through 9/30/19. APR = Annual Percentage Rate

September Loan Special posted on September 12th, 2019 by in News | Permalink

September CD Special

September CD Special

Quest Federal Credit Union is offering a short-term Certificate of Deposit (CD) special for a 5-month CD earning 1.50% APY*.

If you’re looking to earn some interest quickly, without tying up your savings or other investment dollars for a longer-term certificate of deposit (CD), you could open a new short-term CD with Quest Federal Credit Union during the month of September.

Our short-term CD special of 1.50% APY* is now available, with a term of just 5 months. $10,000 minimum deposit required, new money CDs only. For more information stop by any branch and ask about our short-term CD special.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101

* APY = Annual Percentage Yield. New money CDs only.

September CD Special posted on September 12th, 2019 by in News | Permalink