2023 Balance Transfer Special

Balance Transfer Special

Are you feeling pressure from a high-interest credit card? Want to ease into the New Year and SAVE $$$?

With the Quest Mastercard, you can enjoy low, fixed rates on your credit card with great rewards! Quest Federal Credit Union is pleased to offer members the opportunity to save on balance transfers, with 0.00% APR on eligible balance transfers and NO FEES associated with eligible balance transfers. Beginning with your first balance transfer, receive 12 months of 0.00% APR on your balance transfer.

DON’T HAVE A QUEST CREDIT CARD? INTERESTED?Apply online today

ACT QUICKLY! – Balance Transfer Special is only available from February 1 through March 31, 2023.

LEARN MORE ABOUT THE QUEST CREDIT CARD

Existing balances on Quest Mastercard credit cards are not eligible for 0.00% APR balance transfer special rate.

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1018
Contact: Krane Stahler
& Jessica Shepherd
Emily Heilman
& Mackenzie Wallace
Jennifer Nelson Chasidy Pond Katie Fitzgerald Drew Hawkins
& Steven Stalder
2023 Balance Transfer Special posted on February 1st, 2023 by in News | Permalink

Sturgeon Announces Retirement From Credit Committee

Retirement Announced by Sturgeon

FOR IMMEDIATE RELEASE

Kenton, OH – Quest Federal Credit Union is announcing the retirement of David Sturgeon from the Credit Committee. David was elected to serve on the committee by the members of the credit union following his retirement from Kenton City Schools after a 37-year career, finishing up his service to the school as the Superintendent. “Quest Board of Directors would like to thank Dave for his 24 years of service to our credit union and its members. Dave has volunteered many hours to improve the quality of life for our members who were seeking financial support” stated Sarah Wirbel, President of the Quest Board of Directors. During David’s tenure of service to the credit union, the loan portfolio grew from $24 million to over $100 million and David played a large role in helping us make that happen. We thank him for his service and wish him all the best in the next chapter. David has also been a very active member of the Kenton Lions Club, the Sherriff’s VIP program, the United Way of Hardin County and many other area organizations.

Paul Minter of Dunkirk will be replacing Sturgeon on the Credit Committee, as well as serving as a member of the Agriculture and Business Credit Committee. “Paul has served as an Intern of the board for the last 5 years where he has absorbed a tremendous amount of information and knowledge about how our lending cycle works and how it can positively impact our membership. We look forward to working with Paul as we move into the future and although he has big shoes to fill, we are confident that Paul is trained and ready for the task” stated Matt Jennings, CEO of Quest. Minter is married with 3 children, has worked at Triumph Thermal Systems for the last 22 years, serving as a Union Steward for the last 20 years. Paul is engaged in his community serving as a youth coach for several sports, is an active member of the Walnut Grove Church and is the operator of his family farm.

Sturgeon Announces Retirement From Credit Committee posted on December 2nd, 2022 by in News | Permalink

2022 Holiday Loan Special

Holiday Loan Banner

Apply online to save $$$! For eligible borrowers, a rate reduction of 0.50% APR is available for Holiday/Christmas Loans applied for online.

Click here to begin!

Instead of using your high-interest credit cards for holiday gifts, why not apply for a low-interest Holiday Loan from Quest?
Loan discount available 10/24/2022 through 12/31/2022. APR = Annual Percentage Rate.

If you’re interested but need more information, contact our loan officers today at any of our 6 locations.

Kenton – Main Branch

12837 State Route 68 Kenton, OH 43326

Ph: 419-674-4998

Kenton – Jacob Parrott Branch

101 Jacob Parrott Blvd. Kenton, OH 43326

Ph: 419-675-2322

Bellefontaine Branch

900 E. Sandusky Ave Bellefontaine, OH 43311

Ph: 937-599-1321

Ada Branch

232 N. Main Street Ada, OH 45810

Ph: 419-634-0031

Upper Sandusky Branch

1725 E Wyandot Ave. Upper Sandusky, OH 43351

Ph: 419-835-1101

Now Open! Indian Lake Branch

148 W Main St. Russells Point, OH 43348

Ph: 937-810-1018

2022 Holiday Loan Special posted on October 24th, 2022 by in News | Permalink

From the CEO – October 2022

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter finds you enjoying the beautiful fall colors.

As we close out the third quarter of 2022, I wanted to update you on our financial progress, and this is shaping up to be another solid year for Quest and its member owners. As of September 30th, we hold $188m in assets with a 63% loan to share ratio. Membership growth is at 2.50% year to date with a growth goal for the year of 3.00%, and with our new branch open we are confident this goal will be met. Delinquency continues to be below peer average at 0.58% which is a great sign of the overall quality of our loan portfolio. We continue to have a strong bottom line with return on assets year to date of 0.47%, our target is 0.75% with a quarter to go to attain this goal. Overall, Quest is performing very well, and we look forward to another great year and I will keep you updated as the year progresses.

Our new location in Russells Point is now open for business. We held an open house and ribbon cutting on Monday, August 22nd to celebrate the new branch and we had a full house of participants. The new office is beautiful, and I encourage all members to stop by and take a tour. Karen Breidenbach is the VP of Branch Operations, Kerri Schlatter serves as the Member Service Supervisor and Grant Reppart is the Member Service Representative. Steven Stalder will round out the staff as the Branch Loan Officer. I am excited to watch this branch take flight and to see the amazing things that the staff can and will do for our member owners. We want to thank our general contractor, Bill Lewis of W. Lewis Construction for all the hard work and dedication to this project.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as one big family and we are here to help, so if there is anything that we can do to make your quality of life better, do not hesitate to ask! Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – October 2022 posted on October 19th, 2022 by in News | Permalink

Recognition of Service

In Recognition of Service

The Quest Federal Credit Union Board of Directors and Executive team would like to thank and congratulate the following staff members for their hard work and dedication protecting the members of Quest FCU, as well as other credit unions on the Shared Branching network. These individuals contributed to the capture and arrest of two suspects performing shared branching fraud activities throughout NW Ohio. They were awarded with Certificates of Awesomeness and congratulations from Kevin Mulder of the Ohio Credit Union League, Senior Business Solutions Manager.

Ada Branch Staff: Tara Howard, Hilary Dalton, Kayla Richardson
Executive Team: Andrea Good, Matthew Jennings, Paige Wallace (not pictured)
Indian Lake Branch Staff: Kerri Schlatter, Karen Breidenbach, Grant Reppart

Thank you again for your dedication and protection of credit union members nationwide. We appreciate your service!

Ada Branch Staff

Ada Branch Staff

Ada Branch Staff

Executive Staff

Ada Branch Staff

Indian Lake Branch Staff

Recognition of Service posted on October 4th, 2022 by in News | Permalink

Call for Candidates 2022

Calling all candidates

The Quest Federal Credit Union will hold its Annual Meeting on April 15th, 2023 at the Veterans Memorial Golf Course – Kenton, OH at 9:00 am catered by the Plaza Inn Restaurant. Any eligible voting member interested in petitioning for inclusion on the 2023 Ballot for Board of Directors or Credit Committee may request a petition packet in writing by contacting the Nominating Committee Chair in writing, no later than November 14, 2022.  All petition packets must be returned in its entirety to the Nominating Committee Chair no later than December 19, 2022.
Quest Federal Credit Union
Attn: Nominating Committee Chair
12837 US Highway 68
Kenton OH 43326
ADDENDUM – Call For Candidates (Election by Acclamation): Let this addendum serve as notice that per the bylaws of the Quest Federal Credit Union, if there is only one nomination for each board position opening and no candidate by petition, it will be determined that there is no contest by the Nominating and Supervisory Committee and no ballot will be mailed. Thank you, Quest Federal Credit Union
Call for Candidates 2022 posted on September 30th, 2022 by in News | Permalink

Sept 2022 Loan Special

Fall Loan Special

Looking for a new or used vehicle heading into the Fall? Need money for a quick vacation or something else? Be sure to take advantage of a 0.50% APR rate discount this month at Quest Federal Credit Union.

Already have your dream vehicle? Looking for a better rate or a lower payment? Refinance your vehicle with Quest Federal Credit Union and get the same 0.50% rate discount during the month of September!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Upper Sandusky Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 419-610-1031
Contact: Krane Stahler
& Jessica Shepherd
Emily Heilman
& Anthony Wack
Jennifer Nelson Chasidy Pond Katie Fitzgerald Steven Stalder

Rate discount for qualified borrowers only. Rate discount on refinanced items does not apply toward loans currently with Quest Federal Credit Union. Rate discount eligible from 9/1/22 through 9/30/22. APR = Annual Percentage Rate

Sept 2022 Loan Special posted on September 1st, 2022 by in News | Permalink

Indian Lake Branch Now Open

Indian Lake Branch Now Open

FOR IMMEDIATE RELEASE

Kenton, OH – Quest Federal Credit Union is pleased to announce the opening of their sixth branch at 148 W Main St Russells Point, Oh 43348. The new branch joins others in the lineup, with locations in Kenton, Bellefontaine, Ada, and Upper Sandusky. The 2,200 square foot office offers a full-service drive thru, ATM, and lobby hours with all of Quest’s products and services available to new and existing members. “We are proud to bring a beautiful new branch to an outstanding market such as Russells Point. We have a solid volume of existing members in this market currently and we are looking forward to serving new members in the community,” stated Matt Jennings, CEO of Quest. Karen Breidenbach will lead the staff as VP of Branch Operations, Kerri Schlatter is the Member Service Supervisor, Grant Reppart will serve as the Member Service Representative and Steven Stalder is the Loan Officer. Karen Breidenbach, VP of Branch Operations said, “The staff has been working together now for many months, we are fully trained and very confident that we will provide an outstanding experience for all new and existing members. We welcome you to visit our office”.

Quest Federal Credit Union holds $200 million in assets, offers six branch locations, and serves 15,000 members in Hardin, Logan, and Wyandot counties.

Indian Lake Branch ExteriorIndian Lake Branch Exterior
Indian Lake Branch Now Open posted on August 25th, 2022 by in News | Permalink

Retirement Announced by Wilcox

Retirement Announced by Wilcox

FOR IMMEDIATE RELEASE

Kenton, OH – Quest Federal Credit Union announced that Richard “Dick” Wilcox retired from the Board of Directors after 27 years of volunteer service to the credit union. Dick served as President of Quest from 1998 to 2019 and during his tenure he played a key role in the brand conversion from Hardin Community FCU to Quest Federal Credit Union as well as overseeing several branch expansions. “It was a pleasure to work with Dick for all those years, we had a great working relationship, and I thoroughly enjoyed our friendship and the great things he accomplished” stated Matt Jennings, CEO. During Wilcox’s time as President, Quest built branches in Ada and Upper Sandusky, expanded our charter to include Wyandot County and grew assets from $33 million to $120 million. Sarah Wirbel, now President of the Board stated “Dick was a great leader and teacher. As I transitioned into the role of President, Dick helped me immensely, used every conversation as an opportunity for him to teach and for me to learn. It is truly incredible the amount of growth that we saw under his leadership. We thank him for all that he has done and wish him all the best in retirement”.

Retirement Announced by Wilcox posted on August 11th, 2022 by in News | Permalink

From the CEO – July 2022

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter finds you enjoying the summer weather.

As we cross the mid-year mark for 2022, I wanted to update you on our financial progress, and this is shaping up to be another solid year for Quest and its member owners. As of June 30th, we hold $190m in assets with a 61% loan to share ratio. Membership growth is at 1.83% for mid-year with a growth goal for the year of 3.00%, we are well on our way with a new branch opening very soon. Delinquency continues to be below peer average at 0.58% which is a great sign of the overall quality of our loan portfolio. We continue to have a strong bottom line with return on assets year to date of 0.33%, our target is 0.75% with a half year to go to attain this goal. Overall, Quest is performing very well, and we look forward to another great year and I will keep you updated as the year progresses.

Our new location in Russells Point is very close to completion. We have had supply chain struggles as have most all construction projects, but we are down to very small punch list items to finish up. We plan to move the staff into the building in the next two weeks with an opening in early August. Please stay tuned to our website and social media for our Open House date and time and I would encourage all of our member owners to make the time to stop and see this beautiful addition to our lineup of branches. Karen Breidenbach will be the VP of Branch Operations, Kerri Schlatter will be the Member Service Supervisor and Grant Reppart will be the Member Service Representative. Steven Stalder will round out the staff as the Branch Loan Officer. I am excited to watch this branch take flight and to see the amazing things that the staff can and will do for our member owners. We want to thank our general contractor, Bill Lewis of W. Lewis Construction for all the hard work and dedication to this project.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as one big family and we are here to help, so if there is anything that we can do to make your quality of life better, do not hesitate to ask! Stay safe, take care of family, neighbors, friends and yourselves. Thank you and I welcome any comments, suggestions or questions from our member/owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – July 2022 posted on July 21st, 2022 by in From the CEO, News | Permalink