Tornado Relief Available

Tornado Relief

Attention Member/Owners – For those who have been impacted by the tornado on 3/14/2024, please note that Quest Federal Credit Union is here to help!

For those who were affected by the tornado and might need financial assistance in the form of a loan, until insurance or other assistance is available, Quest FCU is offering $2500 as a loan at 7.99% APR fixed interest rate for all borrowers (regardless of credit score) for 24-months. Payments will begin 90 days from the date the loan is opened. Applications will be taken online or in person, contact our loan officers today for more details.

Additional Assistance May Be Available

  • One-time loan payment skips may be available, contact us for more details.
  • Interest-only payment deferments may also be available, see us for info.

LOAN OPTION AVAILABLE THROUGH 5/31/2024. APR = Annual Percentage Rate

Tornado Relief Available posted on March 25th, 2024 by in News | Permalink

From the CEO – April 2024

From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union and I hope this letter finds you all well and in good health.

First, our thoughts and prayers go out to the entire Indian Lake community for your continued progress in recovering from the recent tornado damage. We offer our condolences to those families that lost loved ones and we are here to serve through this recovery period in any way that we can. Our office escaped damage, but our neighbors did not fare as well, and we hope for their speedy repair and replacement of homes and belongings.

Saturday, March 16th marked our 55th Annual Meeting of Member Owners and we had a fantastic breakfast served by the Plaza Inn Family Restaurant and enjoyed the beautiful Memorial Park Golf Course views. President Sarah Wirbel updated the attendees on our successes in 2023, I summarized our financial performance for year end as well as our plans for 2024 and Vice President Ron Rogers completed the nominating cycle for 2024. Returning to the Board of Directors are Nikki Haushalter and Brandon Ramge and Mark Light will return on the Credit Committee. I also had the pleasure of recognizing the Board and Staff Members for their years of service and they are as follows; Natasha Dyer, Jason Wilson, Alexis Smith, Mackenzie Wallace, Kelly Schwartz and Steven Stalder for 5 years. Cam Hemmerly, Nikki Haushalter, Kayla Richardson, Brian Sprang and Krane Stahler for 10 years. Chuck Butcher for 15 years, Jessica Shepherd for 25 years, Tammy Sherman for 30 years and Jeff Beach for 40 years.

The card transition conversation is heating up as we head into 2024 and we will begin pushing out more and more information to our member owners through our website, mailings and social media. Do not hesitate to call or stop by one of our branches if you have questions but in reality, this transition should be a non-event for our members. The real change is the backside processing that most members do not see and a change to our card reward program. Again, if you have any questions do not hesitate to reach out.

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family and we are here to help, especially during difficult times like our friends and neighbors in the Indian Lake region are experiencing. We have several options for disaster assistance programs for our new and existing members and if you need help, I encourage you to reach out to any of our branch locations. Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – April 2024 posted on March 22nd, 2024 by in News | Permalink

2024 Eclipse Closure

Eclipse Closure Planned

Member/Owners – Please note that all Quest FCU Branches will be closing on April 8, 2024 at 10:00am due to the total solar eclipse occurring on that date. ATMs & online banking channels will be operational. Thank you.

2024 Eclipse Closure posted on March 19th, 2024 by in News | Permalink

CTA Information

Does your business need to comply with CTA?

The Corporate Transparency Act (CTA), a new federal law, went into effect on January 1, 2024. All business entities formed or registered to do business in the United States will need to submit a timely Beneficial Ownership Information (BOI) report to the U.S. Treasury’s Financial Crimes and Enforcement Network (FinCEN) unless they qualify for an exemption.

Business owners are encouraged to attend this complimentary breakfast information session, where you will learn about which type of business entities must file and when, as well as the information that is required to complete the BOI report.

Meeting Details

Date: Monday, March 25, 2024
Time: 8:30am
Location: Plaza Inn Restaurant, Mt. Victory, OH
Presented by: Christina Q. Cross, Esq. Of Counsel – Bricker Graydon & Shannon Allmon, VP of Ag/Business Lending – Quest Federal Credit Union
Contact info: Christina Q. Cross, 614-227-2369 / Shannon Allmon, 419-675-0546

For additional information, please visit:

CTA Information posted on March 18th, 2024 by in News | Permalink

Temple Elected To HCCBA Board


Kenton, OH — The Board of Directors and Staff of Quest Federal Credit Union would like to thank Brian Sprang, Chief Information Officer (right) for his nine years of dedicated service to the Hardin County Chamber and Business Alliance. Brian began his career with Quest in 2014 and shortly thereafter joined the Board of Directors of HCCBA, serving in roles ranging from Treasurer to Chairman. “Jordan Temple, Executive Vice President of Operations for Quest will be replacing Brian, and we congratulate Jordan on his election to the Board and wish him all the best in his tenure as a Board Member” stated Matt Jennings, CEO of Quest. Temple (left) began his career with Quest in 2016 as a Vice President of Branch Operations and recently was promoted to his Executive Vice President position.


Sprang and Temple Jordan Temple, left and Brian Sprang, right at the HCCBA Annual Meeting
Temple Elected To HCCBA Board posted on February 26th, 2024 by in News | Permalink

Boat Loan Special 2024

Boat Loan Special 2024

Apply for financing for a new or used boat before March 10, 2024 and you can receive a gift card or accessory credit from $500 up to $1,500.

Act fast, this offer won’t be available for a long time. Quest Federal Credit Union wants to help you get ready for summer!

Location: Main Office Jacob Parrott Branch Ada Branch Bellefontaine Branch Upper Sandusky Branch Indian Lake Branch
Address: 12837 US 68 S
Kenton, OH 43326
101 Jacob Parrott Blvd
Kenton, OH 43326
232 N. Main St.
Ada, OH 45810
900 E Sandusky Ave.
Bellefontaine, OH 43311
1725 E Wyandot Ave.
Upper Sandusky, OH 43351
148 W Main St.
Russells Point, OH 43348
Phone: 419-674-4998 419-675-2322 419-634-0031 937-599-1321 419-835-1101 937-810-1031
Contact: Jessica Shepherd Emily Heilman
& Mackenzie Wallace
Jennifer Nelson Chasidy Pond Katie Fitzgerald Carter Kauble

Gift card and accessory credit for eligible loans and borrowers only. Value of gift card/credit based on total amount financed with Quest FCU. For details contact Quest FCU at the above locations.

Boat Loan Special 2024 posted on February 26th, 2024 by in News | Permalink

2024 Annual Meeting


Join us for the 2024 Quest Federal Credit Union Annual Meeting!

All member/owners are invited to attend the Quest Federal Credit Union Annual Meeting to be held on March 16th, 2024. The meeting will be held at the Memorial Park Golf Course in Kenton, OH. Breakfast will be served at 9:00am with the meeting to follow.

Please join us as we review the achievements of 2023 and discuss the future of Quest Federal Credit Union.

Tickets are not required for entry, all current/active members are invited to attend. Breakfast is provided.

Explore the Possibilities!

2024 Annual Meeting posted on February 22nd, 2024 by in News | Permalink

2024 Scholarship Program


Quest Federal Credit Union recognizes, rewards, and supports the pursuit of higher education in our community. Quest is making available nine (9) $500 scholarships for those high school students who will be continuing their education following graduation.


  • 3.0 GPA or higher
  • Will attend an 2- or 4-year accredited university, college, or technical school
  • Students in Hardin, Logan, or Wyandot counties are eligible, also if you reside outside these counties, but have a parent or grandparent that is a Quest member you are eligible.
The eligibility requirements have changed from the 2016 program. If you have questions about eligibility, please DO NOT HESITATE to contact us and ask! Email us at


  • Your application will be evaluated by the Quest Federal Credit Union Scholarship Committee and you will be notified no later than May 31st, 2024


Mail to:

Quest Federal Credit Union Scholarship Committee
c/o Quest Federal Credit Union
12837 US Highway 68
Kenton, OH 43326

2024 Scholarship Program posted on February 21st, 2024 by in News | Permalink

Teacher of the Year

Teacher of the Year Awards 2024

Once again this year, Quest Federal Credit Union is pleased to award the teachers of Hardin, Logan, and Wyandot Counties with Teacher of the Year Awards!

Use the survey links below to nominate your Teacher of the Year candidates. One deserving teacher from each school district will be selected for these awards to show appreciation for the dedication and hard work put towards educating our leaders of the future. Nominations will be accepted through March 31st, 2024. Award winners will be notified separately and a reception luncheon will be held to recognize the award winners. Thank you and good luck!

Teacher of the Year posted on February 15th, 2024 by in News | Permalink

PRESS RELEASE: Wies Promoted


Kenton, OH — Brooklyn Wies of Dola, Ohio has recently been promoted to the Vice President of Branch Operations for the Ada location of Quest Federal Credit Union. Brooklyn graduated from Kenton High School and shortly thereafter obtained degrees from the University of Northwestern Ohio with a bachelor’s degree in healthcare administration and an associate degree in applied business. After several years in the healthcare field, Brooklyn chose a new career path and began working for Quest. As a very adaptive learner, Brooklyn started as a Member Service Representative, transitioned to the Assistant Member Service Supervisor and then swiftly took on the duties of Member Service Supervisor. “Brook has blazed a trail into her new role, learning rapidly, showing tremendous leadership abilities and providing outstanding service to our members. Brook is a strong yet compassionate person and will do an excellent job managing our staff and serving our Ada area members” stated Matt Jennings, CEO of Quest.

Brooklyn is married to Tyler, and they have a young son, Kyson.

“The Board of Directors and Staff would like to congratulate Brooklyn on her promotion! Our Ada branch is a staple of our Hardin County footprint, and we are certain that Brook is going to do an incredible job making sure our staff is ready and able to provide excellent service to our members” stated Sarah Wirbel, President of the Board of Directors of Quest Federal Credit Union.

For more information about Quest Federal Credit Union, go to or find us on Facebook at


Quest FCU VP of Branch Operations  - Ada Branch, Brooklyn Wies Brooklyn Wies, VP of Branch Operations – Ada Branch
Quest Federal Credit Union
PRESS RELEASE: Wies Promoted posted on February 15th, 2024 by in News | Permalink