LoanPay Xpress has been sunset/discontinued!
This serves as notice that on 6/2/2026, the service known as LoanPay Xpress, a loan payment service available to Quest FCU members will be discontinued. The new service is called SWIVEL Pay and will serve the same purpose as LoanPay Xpress. If you are an active user, you will be required register as a new user in SWIVEL Pay, but it is a very simple process. Simply have the primary account holder information available — like name, date of birth, account number, and zip code and you’ll be able to create your new SWIVEL Pay account immediately.
Please be aware of the following dates:
- 5/10/2026 – Recurring payments will be disabled in LoanPay Xpress
- 5/20/2026 – Future dated payments will be disabled in LoanPay Xpress
- 5/29/2026 – Pending payments will be cancelled in LoanPay Xpress
- 6/2/2026 – Access to LoanPay Xpress will be disabled
We will be providing the login information to SWIVEL Pay in a future communication. This notice is to serve as a 30-day discontinuation of the LoanPay Xpress service. Thank you!
SWIVEL Pay is live!
For members looking to get started with SWIVEL Pay, the replacement service for LoanPay Xpress, you can do so now. Use the link below to get to the Quest FCU SWIVEL Pay site and begin the registration process. Click the REGISTER button to get started and setup your account.
Login to SWIVEL Pay Now!Need to make a payment on your Quest FCU loan? Use SWIVEL Pay to make payments on your Quest FCU loan(s) from an outside account.
Convenient and secure, SWIVEL Pay allows members to make one-time payments or schedule recurring payments to loans at Quest FCU.
- Use a debit card to make one-time and recurring payments*
- Use your outside bank or credit union accounts to make payments
- Payments will be posted to your account within two (2) business days generally
- Flexibility and convenience, you control when payments are made
When you set up SWIVEL Pay the first time, here are a few items you’ll need to have:
- Quest FCU Account Number (example: 123456)
- Quest FCU Primary Account Holder Information
- Outside bank or credit union account number and routing number for ACH transactions
- Outside debit card number and card information
Ready to make a payment, get started today! Access LoanPay Xpress
Questions? Contact us by phone or text @ 800-333-9571 for assistance.
SWIVEL Pay makes use of a credit union partnered third-party website. The login information created/provided to SWIVEL Pay is separate from your online banking login information.
* – For payments made with debit cards & bank information, a fee is applied to all payments. For recurring payments, no fee is applied.