Fraudulent Collections Calls

Member/Owners – We’re again receiving calls from members/non-members who have received phone calls that use Quest Federal Credit Union and our Main Branch phone number as the caller ID information. The callers generally attempt to threaten the public into thinking they have an unpaid loan or are in some sort of collections with the credit union.

This is a form of fraud that employs Caller ID Spoofing. Unfortunately, there is basic technology that makes it possible to enter any business name and phone number to then make calls and have the caller ID information appear as if it were from the business indicated on the caller ID.

Quest Federal Credit Union does not make threatening phone calls to members/non-members threatening immediately legal action or demanding immediate payment to correct an account. THIS IS A CON/SCAM/FRAUD/ETC. Hang up, contact the credit union, and we’ll be happy to review your accounts.

DO NOT PROVIDE YOUR ACCOUNT OR PERSONAL INFORMATION ON THESE TYPES OF CALLS. NEVER PROVIDE THIS INFORMATION, AS YOUR FINANCIAL INSTITUTION, WE HAVE YOUR INFORMATION AND WOULD ONLY ASK FOR BASIC VERIFICATION INFO.

Posted on 03/27/2018 1:30pm

Eligibility

Membership at Quest Federal Credit Union is open to those who live, work, worship, or attend school in Hardin, Logan, and Wyandot County.

Mission

Quest Federal Credit Union is a dynamic financial organization that provides exceptional service and innovative products for our membership.

Ownership

We’re a cooperative, not-for-profit operation that strives to ensure that our members benefit. Not shareholders. We are owned by our members and we exist to serve you.

quest  /kwest/

noun.
1. The act or an instance of seeking or pursuing something; a search.
verb.
2. To search for something.

Quest Federal Credit Union is constantly “searching for” a new and better way of achieving financial success for our owners, thus the brand name Quest Federal Credit Union was chosen and the result is a strong, single word description of ourselves, our history, and our future.

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News   Current Quest Federal Credit Union news & headlines.

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