Online & Mobile Solutions
For our member/owners who are online, on-the-go, and major in high-tech, our online and mobile solutions are just the answer!
It’s Me 247 Online Banking
Now you never have to be more than a click away from knowing your account balances or transferring money from one account to another. Quickly and easily access your money by visiting our website and clicking on the It’s Me 247 login button today!
It’s Me 247 Online Banking offers unparalleled access to all of your accounts. We invite you to take advantage of what our online banking has to offer. You are able to balance your checkbook, transfer funds, apply for a loan and so much more. This is the perfect way to do all your online banking 24 hours a day no matter what your location. If you have never logged in to our online banking or if it has been more than 60 days since you logged in, please contact a Member Service Representative to activate your account. You will need your account number and a PIN number in order to log in.
For more information, download our It’s Me 247 Online Banking Brochure:Download Now
Mobile Web Banking
Mobile Banking allows Quest members to check account balances, view transaction history, transfer funds, pay bills, view any pending ACH transactions and online banking messages (if any). Mobile Banking can be accessed from any mobile phone with internet access by visiting www.questfcu.com or through the Quest Mobile App. Members will need to set up online banking before using Mobile Banking.
Quest Mobile Application
On the go? Away from home? Quest Federal Credit Union has a FREE mobile app for Apple iOS and Android phones and tablets!
- The most convenient way to access your account 24 hours a day, 7 days a week.
- Check every Quest account balance!
- Make transfers!
- Pay bills!
- Deposit checks! – Now featuring mobile deposit capture!
- Stay connected to Quest Federal Credit Union no matter where you are, worldwide.
- Security and protection at the highest levels from prying eyes.
Remote (Mobile) Deposit Capture Application End Users License Agreement
Mobile Authentication Convenience Options!
For your convenience and security, the Quest FCU Mobile App includes the use of multiple authentication options, including facial, fingerprint, voice, PIN, and standard password based authentication.
Frequently Asked Questions
If you have questions about the use of the authentication options included in the new app, be sure to check out the following information.
Don’t have a smart phone? No problem. Just enroll in text banking!
Text Banking allows enrolled members to request and receive text messages on account balances as well and receiving e-Alerts. Quest members must sign up for text banking within It’s Me 247 Online Banking.
No access to the Internet for It’s Me 247 Online Banking? We also offer 24 hour phone access.
Follow these steps to enroll in phone banking:
- Using your touch tone phone, call 1-800-860-5704.
- The computer voice will answer and ask for your credit union access code. Enter 129 then the # key.
- The computer will then ask you to enter your member number, then #.
- You will be asked to enter your PIN number, then #.
- From this point on , the CU Talk procedure will vary depending on the transactions you wish to complete. CU Talk will guide you through each step.
- When you have finished your last transaction, simply hang up the phone.
If you have any questions about CU Talk, please give us a call at 419-674-4998 or 800-333.9571 during office hours. We will be glad to assist you.