From the CEO’s Desk
Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.
I wanted to take a moment and update our owners on our financial progress for the year and to highlight several initiatives that we will be focused on in the coming months. 2015 is shaping up to finish strong with very favorable growth in the areas of membership, loans, deposits and net income. Our net worth is very strong at 10.0% with Return on Assets (ROA) coming in at 1.02% annualized. Through solid planning, strong budgeting and continual monitoring by management and the directors, Quest continues to outperform our forecasts, building a steadily increasing balance sheet that benefits all of our Member Owners. Check back in shortly after the New Year and I will be sure to update you on our year end results and I encourage all of our Owners to attend our Annual Meeting to receive a copy of our annual report and hear the details of our, YOUR success.
By now I am sure that you have noticed our new and improved website and I hope you are enjoying the results of the many months of planning and work that went into the development of the site. Quest prides itself on being a market leader of e-Services and our website is no exception. Although, most changes comes with a bump or two in the road, this website reboot was as smooth as we imagined it would go. Brian Sprang, our CIO put countless hours into design, flow and feel of the site not to mention the time editing and making the site whole prior to launch. Again, I hope you are enjoying the new site and navigating without too much issue. Thanks to Brian for a job well done!
Speaking of e-Services, watch for a few changes coming to our online bill pay product in the future. We will be sure to give our Owners advance notice of any sweeping changes but as is necessary from time to time, technology changes and so will our products and services, online banking is no exception. I am confident that you will learn the updated version with relative speed and will thoroughly enjoy the enhancements that you will see coming in the 1st quarter of 2016.
In closing, I hope you and your families have a very Safe & Happy Holiday Season and a prosperous New Year. I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at firstname.lastname@example.org. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!
Quest Federal Credit Union