From the CEO’s Desk

Hello, my name is Matt Jennings and I am the CEO of Quest Federal Credit Union.

I wanted to take a moment and update our owners on our progress and financial position as we round out the second quarter and hit our growth goals for mid-year.

2017 has been an exciting time for the Board and Staff at Quest. As you all know, we expanded to Upper Sandusky and Wyandot County last year and now we are focused on growing our new branch in a safe and sound manner and providing outstanding member owner service. Any expansion is a busy and hectic time and our mantra for 2017 has been “no new stuff!” That’s not to say that we are not updating our technology and looking for the best products and services to offer our member owners, we are simply taking 2017 and settling into our footprint across our 3 communities and making sure that our service continues to be top notch. Financially we continue to perform very well with membership growing at an annualized rate of 3.57%, our ROA is doing very well at 0.60%, loan growth is steady at 3.57% annualized and our Net Worth or your ownership share in the credit union continues to remain constant at 9.25%. We couldn’t ask for better results post-expansion and that is a testament to the loyalty of our owners and the acceptance of our new owners and credit union family members in Wyandot County.

This is one of my favorite times of year and you may ask why? Simple answer, its Fair Season! Like everyone in our 3 communities, the fair is an opportunity reconnect with friends you haven’t seen in a while, to enjoy great food and watch our young people excel with their exhibits and projects. I love it! Our VP of Branch Operations in Bellefontaine, Tobi Collins attended the Junior Livestock Sale for the Logan County fair held in mid-July and we were pleased to support the sale and help a large number of young kids be rewarded for their hard work. We see these young people bring their fair checks to the credit union and excitedly deposit the funds to assist with their first car, to buy their next project or to offset college expenses, it’s a pleasure to help these kids and watch them make good on the promise they hold for all of us. I invite you to come out and enjoy the Hardin County Fair (September 5th – 10th) and the Wyandot County Fair (September 12th – 17th) and visit our booth to enjoy peanuts and enter to win a great prize! I have included links below so you can check out the websites and schedule of events.


One last reminder, school starts in a few days and please drive safe and be cautious around our schools and when you see a school bus. Kids are excited to see their friends, meet their new teachers and show off their new tennis shoes and sometimes are not watching for traffic, please help them out and drive safe for your sake and theirs!

In closing, I hope you and your families have a very Safe & Happy end of Summer and early Fall! I welcome any comments, suggestions or questions from our Owners. I can be reached by calling the Main Office or via email at Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Quest FCU CEO, Matt Jennings Matthew Jennings, CEO
Quest Federal Credit Union
From the CEO – August 2017 posted on August 4th, 2017 by in From the CEO | Permalink