Online Banking Password Change
On April 1, 2022, Quest Federal Credit Union will be increasing the minimum length of passwords for online banking access.
We will be increasing the minimum password length to 12 characters. Complex passwords rules require three of the four following criteria: uppercase letters, lowercase letters, numbers, and special characters. Spaces are allowed and do help complexity.
We are making this change on the recommendation of the National Credit Union Administration, or NCUA to encourage improved security for our members who use online and mobile banking.
If your current password is already 12 characters or longer, you will notice no difference and will not be prompted to change your password.
If your current password is less than 12 characters, you will simply be prompted to change your password when you login for the first time on or after 4/1/2022. You will be required to change the password before proceeding to view your account information.
If you change your password now, prior to 4/1/2022, and change it to something 12 or more characters in length, you will not be prompted to do anything on 4/1/2022.
Self-Service Password Reset
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