From the CEO’s Desk

Hello, my name is Matt Jennings, and I am the Chief Executive Officer of Quest Federal Credit Union, and I hope this letter finds you all well.

Quest has started the year off on good footing, growing to $205m, with loans over $137m, Net worth at 9.09% and delinquency decreasing to 0.69% as of February close. All in all, Quest is growing, and we are financially strong.

Saturday, March 15th marked our 56th Annual Meeting of Member Owners and we had a fantastic breakfast served by More than just BBQ and enjoyed the beautiful, although rainy Memorial Park Golf Course views. President Sarah Wirbel updated the attendees on our successes in 2024, Cam Hemmerly summarized our financial performance for year end 2024 and I updated those present on our plans for 2025. Vice President Ron Rogers completed the nominating cycle for 2025. Returning to the Board of Directors are Sarah Wirbel, Cam Hemmerly and Luke Larrabee with Austin Oglesbee returning to the Credit Committee. I also had the pleasure of recognizing the Board and Staff Members for their years of service and they are as follows; Service awards were presented to Shenan Kelly, Luke Larrabee and Hilary Dalton for 5 years. Kelly Rickenbacher and Emily Heilman for 10 years. Angela Newland and Tracy Hollinger for 15 years. Karla Lowe and Jennifer Musson for 20 years. Deb Houser and Paige Wallace for 25 years. Vickie Roszman for 30 years and Allen Barrett for 35 years.

We are excited to announce and launch our Quest Tiered Rewards Program that pays you in points for nothing more than using your credit union! You can accumulate points for most all products and services that Quest offers and then use those points for Quest Swag, interest bumps on CD’s, or offsetting costs of card replacement, fee reductions, etc. Check out your points by logging into online banking or by inquiring with the frontline Member Service Representatives at any of our convenient branch locations. You can also check out our new online store for Explorer Tier Rewards point redemptions – go to: https://store.questfcu.com and have a look!

If you have not already, please check out our Exploration Podcast series which you can find on our website or by visiting the podcast app on your smart phone and searching Quest Exploration. We have built a robust library covering many topics that you may find of interest or that can be used for self help for such things as online banking, learning how to apply for loans, student loans and much more.

Listen to Exploration!

In closing, thank you for your patronage, and the Board of Directors and Staff would like to wish you all the best. We view Quest as a big family, and we are here to help! Thank you and I welcome any comments, suggestions or questions from our member owners. I can be reached by calling the Main Office or via email at mjennings@questfcu.com. Thank you for your loyal patronage to Quest and I challenge you to Explore the Possibilities!

Matt Jennings, Chief Executive Officer